Nebraska Vehicle Exchange

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14911 A Cir
Omaha, NE 68144

Sales: (402) 557-6269

Today 10:00am - 7:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 12, 2017
cstrong72
Mike was great work with. Unfortunately, my email inquiries kept going to their spam folder - which is not their fault - and caused some delays. Mike contacted me and apologized for the delays and answered all questions I had on a car I was interested in. I did not buy from this dealer but feel they would be good to work with in the future.
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Response from Nebraska Vehicle Exchange:

the email had been in the spam folder for two days when I first responded back to the customer, the email did not give me any other ways to contact the customer, I gave the customer my phone number to call or text me to help avoid it from happening again, well the customer emailed me again, and yes it when to the spam folder again.
when people email from the work emails, it sometimes looks like spam to the email system. Also sometimes there are just things in personal emails like tag lines, images, etc.. that just get filtered into spam. at least I tried to communicate with the customer, and
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May 25, 2017
RUN AWAY!!!! Covered up stuff, caulking on back window was still tacky from them trying to cover up a leak. This was just the start.
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Response from Nebraska Vehicle Exchange:

Scott's review is 100% Unjust, Unfair, and down right Wrong!! He called me 1 week before coming in to my dealership and asked me the condition of my 13 Year old Ford Ranger, 13 Years Old, 13 so not perfect! I told him it wasn't in the best condition cosmetically speaking, but runs great mechanically. I told him the vehicles cosmetic blemishes where: a crackled windshield, that head liner was sagging, that both outside door key holes were damaged, and that the truck had small dings and dents, and scratches. Scott told me the following  "that's sounds perfect" that's what I'm looking f
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Apr 24, 2017
I had a great expierence with nebraska vehicle exchange
1 of 1 people found this review helpful.
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Response from Nebraska Vehicle Exchange:

grrrreat experience! Matthew was awesome to deal with, which made it smooth and easy!
I look forward to helping Him again soon!!
Thanks Matthew
Apr 20, 2017
jfbarnes4007
very good dealer willing to work well with.
1 of 1 people found this review helpful.
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Response from Nebraska Vehicle Exchange:

I love helping people! Every opportunity I get to help someone find a great deal and a good car is the reward!!

thank you for helping me help you!!
Mar 11, 2017
Probably one of the worse dealers I have ever tried to work with. I spoke with Mike 4 different times, he promised to call me back but never would. I tried to test drive a truck that they had but they kept moving it to different locations. The last conversation I had wit Mike he didn't even know where this truck was at. I got fed up and went to a more reputable dealer and bought from them. Not a good experience at all. Would not recommend them.
0 of 1 people found this review helpful.
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Response from Nebraska Vehicle Exchange:

We try to help every customer, when Brian called I told him right up front the vehicle that he was interested in was one that I was not willing to sell it had major issues and I did not want to push those issues off on a customer. He insisted he was still interested in the vehicle. I told him as soon as I knew that the vehicle  would be reliable enough that when he purchased it he can make it home safely then I would call him to look at it. Unfortunately the vehicle took multiple shops (3months) to figure out what was wrong with it. I'm sincerely sorry that my unwillingness  to sell the vehic
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Aug 21, 2016
Very helpful and nice to work with. Willing to help the customer.
9 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Nebraska Vehicle Exchange:

We are always grateful for every opportunity to help our clients find exactly what they want, and make the experience the best we can!! Thank you for the kind word!
Mike

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