Neal Autoplex Sales

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2801 NE 28th St
Fort Worth, TX 76111

Sales: (817) 831-9400

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Jun 24, 2018
Jaime Leung
I had back and forth on the phone and email and text with Darianne to ensure the Fiat is available before we went . 40 mins of drive and the car is already sold. Of course Darianne was not there and the person there doesn’t care much and no apology, but yet, try to sell us another car! This kinda of gimmick is so sick and dishonest. The Fiat 500L is still listed on CarCurus now. And I still receiving email and telling me that is available. I do not recommend.
6 people found this review helpful.
Jun 22, 2018
My daughter was told that the car she wanted was on the lot, after a 35 minute drive we got only to find out they lied.
6 people found this review helpful.
May 12, 2018
Great customer service and communication, looking forward to working with Brent and Pam.
1 people found this review helpful.
Feb 6, 2018
Asked for interior photo of car just to make sure was not torn up before driving to take a look. Said was at another lot and give them some time. 1 week later, no photos but they did email me asking if I wanted to set up an appointment. Based on lack of service we purchased vehicle at another dealership for my daughter
6 people found this review helpful.
Dec 15, 2017
Fast response
1 people found this review helpful.
Read 5 old reviews
Jun 5, 2016
Contacted me asap
0 people found this review helpful.
Jun 5, 2015
Terrible. Told approved for 0 down. Got thete told $500 down. Got financed by bank . Went back next day to pay 500 down was told 700 down. Then they tried to put me in a car that had no rradio.ac not working and had to charge battery.Next car was wrecked .and had high mileage. Staff nit friendly keep going in and out of room. Had to borrow a car to drive there from Arlington 3 days in a row.
5 people found this review helpful.
May 17, 2015
Said I was approved by bank for a loan,Then that's when I got the run around-1st they said I approved for a loan with no money down,then after I test drove the car,all of a sudden I needed money down-???? I picked the car you told me I could get for no money down-Then after fixing a address verification issue by his request,I haven't heard from them in over a week-No more games,Im moving to someone who wont change the deal once I pick a car!!!
5 people found this review helpful.
Sep 30, 2014
Did not find the car I wanted
1 people found this review helpful.
Jul 9, 2014
It was a great experience and a big help in finding the car my wife wanted.

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