National Motors - Joppa Rd

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4129 E. Joppa Rd
Nottingham, MD 21236

Sales: (410) 256-2400

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 28, 2017
Car that was shown was listed as an automatic, when I got there it was a manual transmission.
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Feb 18, 2017
Good
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Nov 16, 2016
Dealer was very polite and helpful. Made sure I was completely satisfied during negotiations. Process was fast and easy. I applied for the car I wanted and was on the road within 24hrs. I highly recommend
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Nov 3, 2016
Poor, puzzling met with dealer rep. car not at the lot he said it was drove him and I in my car to another lot. looked at the truck got inside checked it out , clean then I was informed the transmission was blown. have to put in a new one , never heard back...poor
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Oct 25, 2016
Dealer responded right away.
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Jul 11, 2016
Dealership was friendly and responded timely, but we choose a different vehicle
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Jun 12, 2016
I really like the cars, they look great and most of them have low mileage.
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May 12, 2016
Terrible experience! I wouldn't recommend them to my worst enemy! Upon arrival, the car I went to see was "sold" and gone, then we looked at another car, and learned about their $1,495.00 processing fee they add to the price! I will never dtep foot on their lot again!
4 of 4 people found this review helpful.
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Apr 11, 2016
srbierer
Dealer failed to follow-up on initial call.
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Feb 29, 2016
yatzko
Don was nice, but the dealership was disorganized: I told him which car I was looking for, but he didn't check its location until I got there. He took me to another lot down the road where he thought the vehicle was, but it turns out it was at a third lot two hours away.
1 of 1 people found this review helpful.
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Feb 29, 2016
Took about a week to get back to me
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Jan 26, 2016
The sales person was nice and also the finance person were nice But when buying my car it wasn't that clean inside . And they didn't even bother to gas up my car . But they were very nice
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Dec 7, 2015
Caprice78
Roger has excellent customer service, I would recommend this dealer.
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Nov 30, 2015
Great
0 of 1 people found this review helpful.
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Read 19 old reviews
Aug 6, 2015
The old bait and switch, hidden cost, thousands more than advertised. Stay away!!
1 of 1 people found this review helpful.
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Jun 17, 2015
Vehicle was in poor shape. Roger was apologetic but wasn't even cleaned. Had water issues, bad window in convertible and needed much work. Car was really run hard!
1 of 1 people found this review helpful.
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Jun 10, 2015
Vehicle were already sold although was told via email it was available. Still listed on this site as available.
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Jun 4, 2015
We drove almost two hours to see the car. When we arrived we were surprised by the location...not a huge car lot but a small hole in the wall with barely enough room for the cars. The best is yet to come though..the car wasn't there. The sales person who came out to greet us had a knowing look on his face and stated that there were three locations and that WE should have called...hmmmm....wellll...how was I to know there were three locations?? The car was advertised at THIS address. The way I see it, it is their responsibility to tell the potential customer that there are three locations and specify where the car really is. Duh! I called them initially to ask a question about making an inter state purchase. This would have been the opportune time for them to advise me that there are indeed three locations and make sure the car I wanted to see was at the one I was going to..but no one said anything...so we drive almost two hours one way and were advised that the other location was another 11/2 hour away. What a waste of time! If I could give minus 5 stars I would.
1 of 1 people found this review helpful.
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May 29, 2015
Great experience from star at to finish.
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Oct 23, 2014
Buying the car went great. A week into it i noticed the car needed a few very minor fixes that were covered under warranty. I would call and ask to speak with someone about bringing it in for repairs to which I would be put on hold for 10 to 15 minutes at a time, told that someone would call me back and then they never would. It took me three weeks of calling and showing up at national motors to finally get a time a appointment to get my car fixed. On a positive note, Matt in service is great to work with
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Oct 22, 2014
They respond within an hour and told me as soon as possible that the car was sold. Very responsive.
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Aug 26, 2014
National motors sucked they advertise vehicles they do not have and never had to get you in to tell we have this or that ! They give small car dealers a bad name
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Sep 11, 2013
jaked up the price
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Jan 30, 2013
Horrible they are rude
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Jan 25, 2013
Called the dealership the same morning we decided to go over. We explained it would be 2 hours before we got there because we had that long of a drive but wanted to make sure the car was still in stock. Come to find out the car was already sold and the salesman would not be up front about when it sold, even though all other dealerships have/had been open about that information when it happened to us in the past. Also the guy we spoke to on the phone wasn't even available at the location to talk to and "couldn't be reached". Then they proceeded to try to sell us different cars, that were not even the same make as the one we went to see, because they wanted to try to make things 'right'. We also had to be driven to a seperate lot to look at their inventory, as the cars for sale where not located in the same place as their office was. Overall a very big dissappointment for a 2 hour plus drive.
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Jan 24, 2013
Friendly Staff
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Oct 27, 2012
Dealer responded to my inquiry.
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Jul 26, 2012
I never went out there but they contacted me.
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Mar 13, 2012
Well kept vehicles and reasonable prices.
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Mar 9, 2012
They never contacted me
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Mar 8, 2012
the price you see is not the price you pay its a lot more this is just to get you in the door
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Feb 16, 2012
Got me in the car that I wanted even though my credit is very low.
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Jan 8, 2012
Car was not clean when I went to drive it. It was actually pretty beaten up inside.
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