Nashville Hybrids, LLC

1087 Gallatin Pike N
Madison, TN 37115

Sales: (615) 219-1216

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 5, 2017
GuruZLJ45
Kozim was great! Very knowledgeable and helpful through the process. Will definitely refer my friends to him.
Is this review helpful? Yes | No

Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review!!!
Nov 24, 2017
Kat2987
The dealer was kind and respectful. He also wasn't pushy or anything like that. He was able to respond once a day and met my requests.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review!!!
Nov 13, 2017
Great customer service
Is this review helpful? Yes | No

Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review!!!
Oct 10, 2017
The Dealer contacted me the same day
0 of 1 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review!!!
This dealership changed ownership on Sep 18, 2017. All below reviews pertain to the prior ownership.
Sep 6, 2017
Don Maloney
Responded with generic message, same as their website. Went to dealer and didn't act or converse with me about the vehicle. Seemed like they didn't want my business and I had cash in hand.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 15, 2017
Dealer never responded. I drove 55 mins down to see the car. No one came out to greet me or anything as I walked around the lot. I seen someone outside cleaning outside a car and asked about this car and he told me it had been sold. Waste of gas and time.
3 of 3 people found this review helpful.
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Aug 3, 2017
Terrible experience dealer never came to speak with me the entire time I was on the lot
3 of 3 people found this review helpful.
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Jul 25, 2017
Quickly responded to email query, although rep only answered one of my questions. I went no further in inquiries, as this was not the car for me.
1 of 1 people found this review helpful.
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Jul 10, 2017
dinadargo
The strangest experience I've had while shopping for a car. I read the reviews, so I was prepared for things to be a little " unprofessional" but the car was just what I was looking for at a very good price so we drove the 45 minutes to the dealership.first, the dealer was very polite both on the phone and in person. Nice, friendly, not too pushy. The location was easy to find. But the car... Dead battery, no gas, check engine light was on, one tire nearly flat- did I mention I called twice that day to let him know I was coming? This car had so many mysterious cosmetic damages that it was just bizarre. Broken glove compartment, wierd scratches and rust and rotted weatherstripping all along driver side door, appears the door panel may have been removed ?the cover for the cargo area was missing (dealer did assure us he could replace that, but our hope of course was to buy the car and drive it home that day, with all its parts present and accounted for!)) and a multitude of exterior scratches and dents that to his credit he did mention on the phone. I don't know what the heck the previous owner was doing in this poor car, but we have 3 vehicles older than this with many more miles and in waaaay better condition: even my farm truck has less strange cosmetic issues going on.10 minutes after charging the battery we decided to at least drive it and give it a fair chance. We told him about the tire and gas and check engine light. He said drive it up to the office and he will fix that. Guess what? No can do: the battery is dead again! We decided to just go get some Thai food and drive 45 minutes back home, lol. Oh- word of advice: there are 2 structures on this lot: the small trailer is the office. Do not try to go to the larger, more permanent-looking structure on the other end! The stairs and porch are collapsing and you can't tell until you are already up at the (locked) door! Yikes! It was an adventure.I gave 3 stars because of the polite friendly attitude of the dealer. I wish he had nicer vehicles to sell and a rope to put across the steps of that collapsing porch.
16 of 16 people found this review helpful.
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Jul 1, 2017
This place is absolutely amazing,the service,the quality of the cars and the great attention of the workers. I purchased my Mini Cooper and I have no regrets. I recommend you come visit this place and ask for AK great sales person.
5 of 6 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review!!!
Jun 27, 2017
Went there car look in very good condition and started right up in the pouring rain. The head lights or fog lights didn't work n missing fuse cover on inside dash. Then I drove to front office and they banged on side of car to only get one head light working. Then I drove around corner and up a block and turned around. Coming back 1/2 block whole car shut off and lost all power. We coasted into Lowes parking lot and then pushed car into a parking spot. We walked back about 4 minutes and gave him the keys to it. We left.
10 of 10 people found this review helpful.
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Response from Nashville Hybrids, LLC:

Hi Ryan,
I am sorry for inconvenience. Lessons learned. We are improving sales policy.
Thanks for business,
Nashville Hybrids LLC Administration.  
May 27, 2017
Showed up at the dealership it is in a very bad park of town and seemed shady from the start. I saw the car I was interested in and walked up to it I looked it over and even opened the doors and looked inside and no one ever approached me. The car had a clean carfax but was misrepresented on CarGurs and other sites. It was listed as a limited to make it look like a really good deal on the site when actuality it was a base model. It looked like it had been driven through the woods and hit trees and had thousands of scraps down the sides. It was missing the rear trunk floor so when you opened the back there sat the spare tire. All 4 tires were nearly flat and the car was covered in cobwebs you could tell it had sat there for a very long time and for a car like that at $12000 it is going to be there for a very long time. I wouldn't give $4000 for it much less 12. These guys are the biggest bunch of scam artist I've ever seen don't bother visiting the place and please do yourself a favor and don't buy a car from them.
17 of 17 people found this review helpful.
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May 18, 2017
First off, I sent them an email with some specific questions about the car, to which they never responded. I called ahead the day I decided to go, and they knew I was coming, however, when I arrived the guys working paid zero attention to me as I clearly walked around the lot trying to find the salesmen. I told them the car I was interested (the grey 2013 Toyota Corolla S) and they got the keys but then told me the car battery would need a jump. The dealer normalized the fact that the car that had only been sitting there for a month needed to be jumped three times to get started. There was also stuff leaking out of the battery and the connections were all corroded. Keep in mind, the Carfax on this car was clean, the things that were wrong with it were things that a Carfax wouldn't notice. This gives me the impression that they often sell cars that "on the books" are okay, but might have other problems with them. It's probably relevant to add that when I pulled up on their lot they were doing some serious work to an old Prius. This place was shady, and considering I was looking to drop down nearly $10,000, the customer service left a lot to be desired.
12 of 12 people found this review helpful.
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Response from Nashville Hybrids, LLC:

Hi Zach,
First of all, i apologies for battery. Because one day before your visit one of customers left cabin light on, so caused battery dead. And what about 10,000$, that car value in market with the same condition cost at least 12,000$.
I hope you found car you need.
Thanks for business,
Nashville Hybrids LLC Administration.
May 16, 2017
Julie James
Terrible experience with this dealer! We bought this car on Fri and it ran for only 12 miles before breaking down- in heavy traffic- and needing to be towed.It probably needs a new engine and several other things- windows and turn signals do not work. They will not do anything to help us or take the car back. Terrible dealer! Do not patronize!!
14 of 14 people found this review helpful.
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May 7, 2017
Absolutely no hassle, and most importantly a great deal on a really good car I purchased ($1800 OFF FACE VALUE - with clean carfax and 2 owners.) If you are searching for a quality used vehicles, make sure to check Nahville Hybrids, you will be surprised.
1 of 5 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review!!!
Apr 24, 2017
Liz Johnson
The inside of this car is trashed. So unless you have the entire inside redone it's atrocious.
10 of 10 people found this review helpful.
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Mar 20, 2017
Have made 2 purchases via Nashville Hybrids.... have always been treated professionally and fairly. Loved all 2 of the purchases I made. Kozim will do his best to make your experience a happy one.
2 of 5 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review!!!
Feb 22, 2017
Received automated response, have not heard from the dealer personally as of yet.
8 of 8 people found this review helpful.
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Jan 16, 2017
Great dealer
0 of 6 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review!!!
Oct 9, 2016
We bought two cars at this dealer. We worked withA.K. first and then with Tony, Sam and another partner. They are all fantastic. Very personable and extremely fair. No pressure whatsoever but plenty of knowledge and even more honesty. I feel 100% positive about our purchases. We highly recommend them. Thanks guys!
7 of 9 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review!!!
Sep 25, 2016
Took too long to get back to me. In result, I lost the car...
8 of 13 people found this review helpful.
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Aug 16, 2016
Mike was very helpful and knowledgeable. . He and his coworker were awesome the way they work together and make the office a happy place. I was so excited to drive my beautiful beetle home I forgot my purse at the dealership. Mikes coworker delivered it to me at the gas station. Thank you for an excellent experience.
3 of 4 people found this review helpful.
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Jul 14, 2016
Worst customer service possible. When we drove off to their place, we were appalled at the way the sales rep talked to us. No courtesy, no manners, no friendliness. It seemed like they were not interested to sell anything let alone a car. Wish there was a way to score them negatively, because that is what I would rate them as. Shocked!
13 of 17 people found this review helpful.
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May 20, 2016
They were very kind, receptive, and listened to all our needs. Everyone had smiles on their faces which was welcoming and made us very comfortable. I have walked away truly pleased! I can't wait to recommend anyone to come here if they are looking for a car.
3 of 3 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review.
Apr 1, 2016
One week after buying the car I have to take it to the shop to get fixed
15 of 17 people found this review helpful.
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Mar 17, 2016
Pleasant representative and was honest about his vehicles.
1 of 1 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review.
Read 6 old reviews
Nov 18, 2015
I don't like the car I was going to buy, but end up buying better one. They give 12 month hybrid battery warranty on all hybrid cars. Highly recommend them. Please go over there and check the cars. They will work with you to fit your budget. Thank you Nashville Hybrids.
1 of 1 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your business. Thank you for your review.
Sep 22, 2015
All vehicles on lot had some type of exterior damage. Vehicle we test drove needed to be charged, had cob webs in the back seat, gas tank was on empty and hadn't been moved in months. Got the impression that they don't care about their vehicles and were looking to just turn them around. Would not recommend them to anyone until they take pride in their products.
11 of 13 people found this review helpful.
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Response from Nashville Hybrids, LLC:

Hi Jacob. We apologize for this experience. We will look into that as soon as possible. We thank you for your review, and we hope to see you soon again.
Sep 15, 2015
Quick response.
1 of 1 people found this review helpful.
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Jun 4, 2015
Quick response. Great pricing. Very comfortable and no pressure. Willing to negotiate and open minded staff. Ask for Mike if you go there.
1 of 1 people found this review helpful.
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Response from Nashville Hybrids, LLC:

We appreciate your review. Please note that all of our staff are great. Please let us know if we can help you with anything else.
Jun 1, 2015
Thank you. It was great experience.
Is this review helpful? Yes | No

Response from Nashville Hybrids, LLC:

Thank you for your review. Please let us know if we could help you with anything else.
Apr 15, 2015
It was great. They got back with me right away.
1 of 1 people found this review helpful.
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Response from Nashville Hybrids, LLC:

Thank you for your review. Please let us know if we can be of any further assistance!

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