Napleton's Palm Beach Acura

6870 Okeechobee Blvd
West Palm Beach, FL 33411

Sales: (561) 336-6366

Service: (877) 387-2406

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/07/10/01/29/2017_hyundai_elantra-pic-6629671553432326305-152x114.jpeg

2017 Hyundai Elantra SE Sedan FWD Used Cars in West Palm Beach, FL 33411

Great Deal
$2,133 BELOW
CarGurus IMV of $13,104

Price: $10,971

Mileage: 31,650

Location: West Palm Beach, FL 33411

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Scarlet Red Description: Used 2017 Hyundai Elantra SE Sedan FWD for sale - $10,971, 31,650 miles with Bluetooth, Steel Wheels, Popular Equipment Package, Backup Camera
https://static.cargurus.com/images/forsale/2018/07/12/10/29/2018_acura_rdx-pic-3249451568996970707-152x114.jpeg

2018 Acura RDX Used Cars in West Palm Beach, FL 33411

Great Deal
$4,156 BELOW
CarGurus IMV of $32,427

Price: $28,271

Mileage: 2,778

Location: West Palm Beach, FL 33411

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Kona Coffee Metallic Description: Used 2018 Acura RDX for sale - $28,271, 2,778 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2015_acura_tlx-pic-8031096402643269768-152x114.jpeg

2015 Acura TLX V6 FWD with Technology Package Used Cars in West Palm Beach, FL 33411

Great Deal
$2,688 BELOW
CarGurus IMV of $23,659

Price: $20,971

Mileage: 8,406

Location: West Palm Beach, FL 33411

Average time on market: 31 days Certified Pre-Owned: No Color: Basque Red Pearl Ii Description: Used 2015 Acura TLX V6 FWD with Technology Package for sale - $20,971, 8,406 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2012_toyota_highlander-pic-8843593955430527927-152x114.jpeg

2012 Toyota Highlander Limited Used Cars in West Palm Beach, FL 33411

Great Deal
$2,262 BELOW
CarGurus IMV of $20,733

Price: $18,471

Mileage: 60,399

Location: West Palm Beach, FL 33411

Average time on market: 16 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Nautical Blue Metallic Description: Used 2012 Toyota Highlander Limited for sale - $18,471, 60,399 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/06/23/02/05/2016_acura_tlx-pic-4923469373204292793-152x114.jpeg

2016 Acura TLX FWD with Technology Package Used Cars in West Palm Beach, FL 33411

Great Deal
$2,444 BELOW
CarGurus IMV of $24,415

Price: $21,971

Mileage: 23,322

Location: West Palm Beach, FL 33411

Average time on market: 23 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Black Copper Pearl Description: Used 2016 Acura TLX FWD with Technology Package for sale - $21,971, 23,322 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2018_acura_rdx-pic-8674712674798260631-152x114.jpeg

2018 Acura RDX Used Cars in West Palm Beach, FL 33411

Great Deal
$4,044 BELOW
CarGurus IMV of $32,235

Price: $28,191

Mileage: 4,029

Location: West Palm Beach, FL 33411

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Red Description: Used 2018 Acura RDX for sale - $28,191, 4,029 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2016_jeep_cherokee-pic-6671977215972411108-152x114.jpeg

2016 Jeep Cherokee Latitude 75th Anniversary FWD Used Cars in West Palm Beach, FL 33411

Great Deal
$2,189 BELOW
CarGurus IMV of $18,160

Price: $15,971

Mileage: 42,229

Location: West Palm Beach, FL 33411

Certified Pre-Owned: No Color: Billet Silver Metallic Clearcoat Description: Used 2016 Jeep Cherokee Latitude 75th Anniversary FWD for sale - $15,971, 42,229 miles with Value Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2016_acura_tlx-pic-4324959836781071883-152x114.jpeg

2016 Acura TLX V6 FWD Used Cars in West Palm Beach, FL 33411

Great Deal
$2,632 BELOW
CarGurus IMV of $24,103

Price: $21,471

Mileage: 27,623

Location: West Palm Beach, FL 33411

Average time on market: 44 days Certified Pre-Owned: Yes Color: Bellanova White Pearl Description: Used 2016 Acura TLX V6 FWD for sale - $21,471, 27,623 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2018_acura_rdx-pic-7364576977092028377-152x114.jpeg

2018 Acura RDX Used Cars in West Palm Beach, FL 33411

Great Deal
$3,786 BELOW
CarGurus IMV of $32,007

Price: $28,221

Mileage: 5,513

Location: West Palm Beach, FL 33411

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Modern Steel Metallic Description: Used 2018 Acura RDX for sale - $28,221, 5,513 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2018_acura_rdx-pic-8203782084912744979-152x114.jpeg

2018 Acura RDX Used Cars in West Palm Beach, FL 33411

Great Deal
$3,783 BELOW
CarGurus IMV of $32,114

Price: $28,331

Mileage: 4,816

Location: West Palm Beach, FL 33411

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crystal Black Pearl Description: Used 2018 Acura RDX for sale - $28,331, 4,816 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/15/01/30/2018_acura_rdx-pic-8322735263901824618-152x114.jpeg

2018 Acura RDX Used Cars in West Palm Beach, FL 33411

Great Deal
$3,778 BELOW
CarGurus IMV of $32,071

Price: $28,293

Mileage: 5,099

Location: West Palm Beach, FL 33411

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Lunar Silver Metallic Description: Used 2018 Acura RDX for sale - $28,293, 5,099 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2018_acura_rdx-pic-5498565454838730038-152x114.jpeg

2018 Acura RDX Used Cars in West Palm Beach, FL 33411

Great Deal
$3,774 BELOW
CarGurus IMV of $32,125

Price: $28,351

Mileage: 4,746

Location: West Palm Beach, FL 33411

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Kona Coffee Metallic Description: Used 2018 Acura RDX for sale - $28,351, 4,746 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2015_acura_tlx-pic-4306964784269345784-152x114.jpeg

2015 Acura TLX FWD with Technology Package Used Cars in West Palm Beach, FL 33411

Great Deal
$1,992 BELOW
CarGurus IMV of $21,197

Price: $19,205

Mileage: 30,970

Location: West Palm Beach, FL 33411

Average time on market: 26 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Black Description: Used 2015 Acura TLX FWD with Technology Package for sale - $19,205, 30,970 miles with Leather Seats, Sunroof/Moonroof, Adaptive Cruise Control, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2010_audi_a4-pic-5958439836338706511-152x114.jpeg

2010 Audi A4 2.0T Premium Sedan FWD Used Cars in West Palm Beach, FL 33411

Great Deal
$1,657 BELOW
CarGurus IMV of $10,648

Price: $8,991

Mileage: 60,660

Location: West Palm Beach, FL 33411

Average time on market: 22 days Certified Pre-Owned: No Color: Ice Silver Metallic Description: Used 2010 Audi A4 2.0T Premium Sedan FWD for sale - $8,991, 60,660 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/01/29/2016_honda_civic-pic-7856997004400456686-152x114.jpeg

2016 Honda Civic LX Used Cars in West Palm Beach, FL 33411

Great Deal
$1,976 BELOW
CarGurus IMV of $15,447

Price: $13,471

Mileage: 33,285

Location: West Palm Beach, FL 33411

Average time on market: 25 days Certified Pre-Owned: No Color: Crystal Black Pearl Description: Used 2016 Honda Civic LX for sale - $13,471, 33,285 miles with Bluetooth, Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 21, 2018
The only reason they get a star is because the salesman, Matt, was nice. Horrible, rude, unprofessional customer service and the dealership is in total disarray. They hang up on you. They don't return calls. They put you on hold forever while they "try to find someone " yo help. Promised to send 360 view of vehicle. Never did. So I backed out of the deal. Why shid I pay my money and be treated that way?
2 people found this review helpful.
Response from current dealership:
Hi Gay,
My name is Sean Mekeeff, and I am the General Manager of Palm Beach Acura. I wanted to thank you personally for taking the time to leave us a review. Your feedback is very important to me. When would be a good time for me to personally call and speak with you about your experience.  You can also contact me at 561-686-0300 at your convenience.

Sincerely,

Sean Mekeeff
General Manager
Napleton's Palm Beach Acura
sean@napleton.com
561-686-0300
Jun 19, 2018
Didn’t get what I was looking for but I got a car that exceeded my expectations and I was treated very well. Buying a car can be nerve racking but these guys made it a great experience! Thanks guys.
1 people found this review helpful.
Response from current dealership:
Thank you so much for sharing your recent experience with us, Nick! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Feb 22, 2018
If I could give them a “DOUBLE ZERO” that would be there rating. They bait customers to come in, knowing the vehicle your inquiring about doesn’t exist. The web page show numerous of Acura TL which doesn’t exist. Wendy a big joke she knew the vehicle was sold. I had a 12 appointment with her, she knew I was coming had a convo with that morning. When, I arrived at 12:08 I was greeted by a young lady . I asked for Wendy I told she’s with a customer. I asked for a manager here’s Alex with a million and one excuses. To make a long story I walked away with a $12,000 from Navy Federal Credit Union. Napleton’s Acura is the worst car dealership, in Palm Beach County. If you’re shopping for a car by pass this dealership. Keep it moving! Very UNPROFESSIONAL BUSINESS & LIARS
16 people found this review helpful.
Response from current dealership:
Jessica, we're disappointed to hear of the negative experience you had at our location. Our staff is trained to be very professional and, have solid knowledge about what vehicles we have in our inventory. It is disappointing to read that we might have let you down. If you are willing to give us another chance, please reach out to us at (888) 980-7593 to speak to our manager directly.
Feb 6, 2018
Guru9YSXS
I had a knowledgeable and courteous salesman. I tested the car and I will return to this dealer again.
2 people found this review helpful.
Response from current dealership:
Thanks again for taking the time to leave us this information about your recent visit. Take care!
Jan 20, 2018
They are using this car posting for bait and switch. When you get there they tell you that they don't have the keys because something is wrong with the car. I am not the only person who experienced this problem, others already reported the same issue.
13 people found this review helpful.
Response from current dealership:
Ron, thank you for leaving us this feedback. We are disappointed you feel our team was dishonest with you, and we'd like to see what we can do to provide a better experience moving forward. Please reach out to us at (888) 980-7593 at your earliest convenience to discuss how we can turn your experience into a positive one.
Jan 4, 2018
Palm beach Acura lies with me regarding Lexus ES 350 They did not told me they sold car I drove 100 km to get the car they told me car is been sold last night , even windy email me told me car is abilable . Some things not wright. I do not think so I will ever visit palm beach Acura
16 people found this review helpful.
Response from current dealership:
Hi Bela,
My name is Sean Mekeeff, and I am the General Manager of Palm Beach Acura. I wanted to thank you personally for taking the time to leave us a review. Your feedback is very important to me. When would be a good time for me to personally call and speak with you about your experience.  You can also contact me at 561-686-0300 at your convenience.

Sincerely,

Sean Mekeeff
General Manager
Napleton's Palm Beach Acura
sean@napleton.com
561-686-0300
Sep 22, 2017
I contacted the dealer to make an appointment. I was told the cars would be ready for me upon my arrival. After meeting with the salesperson who I seem to know more about the vehicle than he did, I took a test drive. The salesperson asked if I was pleased with the vehicle and if I liked it, and I express to him that I wanted to try the other vehicles that I had in mind. I saw the second vehicle which I really didn't like. I asked to see the Third vehicle that I wanted to check out and after almost 15 minutes waiting I was told they couldn't find the keys. Another 15 minutes later, the manager came out and said that the car had a dead battery and it didn't start. At that point I said Thank you and I was ready to leave, the salesman had the audacity to ask why I wasn't waiting for the vehicle. If you ask me, a car doesn't start that's a bad sign. For future reference not that I'm returning to your dealer, if a customer makes an appointment and confirms it within the hour and you tell them the cars are going to be ready and waiting for you, they should. I drove more than 30 miles to see a vehicle that I wasn't able to see.
26 people found this review helpful.
Response from current dealership:
Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Aug 31, 2017
professional
3 people found this review helpful.
Response from current dealership:
Thank you for taking the time to share your rating! If there is anything additional we can do for you, please feel free to reach out!
Aug 20, 2017
VWVS
5
Friendly staff and quick response from internet team. Price was a little higher, but Trade in value was significantly lower than the other dealers. Couldn't make a deal happen!
4 people found this review helpful.
Response from current dealership:
We are always more than happy to assist you if anything else comes up. Take care! Thank you again for the great review!
Jul 11, 2017
I should've trusted my got them paid attention to all the negative reviews online about the dealership. They had a car price to 27,000 so I worked with them on the phone to schedule an appointment to then drive an hour away only to arrive and then tell me that the price was mistake. If you enjoy going back another 40 years experience the old bait and switch and this is the place to do it it.
33 people found this review helpful.
Response from current dealership:
Hi Jason,
My name is Jenifer Hubbard and I am the General Manager of Palm Beach Acura. I wanted to thank you personally for taking the time to fill out our survey. Your feedback is very important to me, when you have a free moment please call me directly at 561-686-0300 so we can work together to resolve the problem.

Thank You
Jenifer Hubbard
May 2, 2017
The car was no longer available when I arrived. The dealer had sold the car after telling me it was still in stock.
30 people found this review helpful.
Response from current dealership:
Thomas, we regret to hear that you had this experience with us.  Thank you for taking the time to leave us feedback.
Mar 13, 2017
Cougar4545
Car wasn't there after repeated emails back and for confirming appt. waste of time!
28 people found this review helpful.
Response from current dealership:
Hi
My name is Jenifer Hubbard and I am the General Manager of Palm Beach Acura. I wanted to thank you personally for taking the time to fill out our survey. Your feedback is very important to me, when you have a free moment please call me directly at 561-686-0300 so we can work together to resolve the problem.

Thank You
Jenifer Hubbard
Mar 9, 2017
ameika
They required $3500 down on a $9800 automobile. That is NOT a deal.
12 people found this review helpful.
Response from current dealership:
Hello Ameika,

I am very sorry to hear about your experience.  I left you a voicemail earlier I am the General Manager and I wanted to explain how down payments work and why sometimes the bank requires more or less of a down payment.  Please feel free to reach out to me.  561-454-6800
thanks
Oct 4, 2016
NuNuBaeB
Very unprofessional didn't have the car I wanted but told me it was there drove a far distance to dealer from Fort Lauderdale for nothinh MJ is very rude in disrespectful will never go there again!
27 people found this review helpful.
Aug 24, 2016
Had an excellent experience at Napleton West Palm. Andrea followed up quickly on my inquiry. Burly is an amazing sales consultant. There was no pressure...it was an easy, seemless transaction. Nelson helped me understand the bells and whistles of my new vehicle. They took excellent care of us. Would recommend this incredible team again and again!
2 people found this review helpful.
Aug 23, 2016
They do not give pricing on-line or verbally.
18 people found this review helpful.
Read 11 old reviews
Mar 7, 2016
They are liars. Bought a car and they did not do what they said hey would. Lied bout coming to dealership and repairs.
14 people found this review helpful.
Jan 26, 2016
Don't like the fact they charge a $799 dealer fee for a used car when other dealers do not. I will not be buying a car from them any time soon.
21 people found this review helpful.
Jan 20, 2016
This dealers used car salesmen where some of the worst I've ever encountered! I went there looking at an '05 Subaru Legacy GT limited that I was interested in maybe purchasing, but the sales guy I spoke with was completely unprofessional the entire time I was there! He was asking me things like why are you looking at this crappy car, and basically telling everything what he hated about the car instead of being somewhat polite and trying to actually sell me the car. Then when I actually started asking him specific questions about the car he had no info on anything and I just walked away! I don't recommend buying a car from this dealership at all!
15 people found this review helpful.
Jan 10, 2016
Great service
1 people found this review helpful.
Nov 3, 2015
We purchased the vehicle. Sales staff was great. Gave us a fair price.
1 people found this review helpful.
Jul 26, 2015
Willing to do business
1 people found this review helpful.
Jun 18, 2015
Very nice to work with. Honest
0 people found this review helpful.
Nov 21, 2014
not pushy
Oct 21, 2013
Helpfull
Sep 9, 2013
sales not open to discuss work done on engine compartment not listed on carfax
2 people found this review helpful.
Aug 9, 2012
great.

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