Napleton's Arlington Subaru

1555 E Rand Rd
Arlington Heights, IL 60004

Sales: (224) 258-0665

Service: (866) 778-6753

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https://static.cargurus.com/images/forsale/2017/11/15/17/40/2015_ford_explorer-pic-8924923155639564282-152x114.jpeg

2015 Ford Explorer Limited 4WD Used Cars in Arlington Heights, IL 60004

Great Deal
$3,779 BELOW
CarGurus IMV of $30,222

Price: $26,443

Mileage: 29,418

Location: Arlington Heights, IL 60004

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2015 Ford Explorer Limited 4WD for sale - $26,443, 29,418 miles with Leather Seats
https://static.cargurus.com/images/forsale/2017/11/30/13/06/2012_lexus_is_c-pic-174913909405737088-152x114.jpeg

2012 Lexus IS C 250C RWD Used Cars in Arlington Heights, IL 60004

Great Deal
$3,841 BELOW
CarGurus IMV of $22,264

Price: $18,423

Mileage: 59,607

Location: Arlington Heights, IL 60004

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Nebula Gray Pearl Description: Used 2012 Lexus IS C 250C RWD for sale - $18,423, 59,607 miles with Leather Seats
https://static.cargurus.com/images/forsale/2017/11/17/17/52/2014_chrysler_200-pic-2797179063581627324-152x114.jpeg

2014 Chrysler 200 Limited Used Cars in Arlington Heights, IL 60004

Great Deal
$2,639 BELOW
CarGurus IMV of $12,562

Price: $9,923

Mileage: 33,843

Location: Arlington Heights, IL 60004

Average time on market: 54 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2014 Chrysler 200 Limited for sale - $9,923, 33,843 miles with Leather Seats
https://static.cargurus.com/images/forsale/2017/12/15/23/31/2008_mazda_mazda5-pic-7672058496687966440-152x114.jpeg

2008 Mazda MAZDA5 Touring Used Cars in Arlington Heights, IL 60004

Great Deal
$2,339 BELOW
CarGurus IMV of $5,762

Price: $3,423

Mileage: 118,589

Location: Arlington Heights, IL 60004

Certified Pre-Owned: No Transmission: Automatic Color: Galaxy Gray Description: Used 2008 Mazda MAZDA5 Touring for sale - $3,423, 118,589 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/01/03/07/10/2011_ford_escape-pic-260017866879992290-152x114.jpeg

2011 Ford Escape XLT Used Cars in Arlington Heights, IL 60004

Great Deal
$2,267 BELOW
CarGurus IMV of $8,680

Price: $6,413

Mileage: 101,102

Location: Arlington Heights, IL 60004

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2011 Ford Escape XLT for sale - $6,413, 101,102 miles
https://static.cargurus.com/images/forsale/2017/11/22/17/46/2004_ford_explorer_sport_trac-pic-370859525642539457-152x114.jpeg

2004 Ford Explorer Sport Trac XLT 4WD Crew Cab Used Cars in Arlington Heights, IL 60004

Great Deal
$2,329 BELOW
CarGurus IMV of $5,952

Price: $3,623

Mileage: 168,297

Location: Arlington Heights, IL 60004

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Green Description: Used 2004 Ford Explorer Sport Trac XLT 4WD Crew Cab for sale - $3,623, 168,297 miles
https://static.cargurus.com/images/forsale/2017/12/29/07/15/2012_mazda_mazda3-pic-7652019790485279477-152x114.jpeg

2012 Mazda MAZDA3 i Touring Used Cars in Arlington Heights, IL 60004

Great Deal
$1,872 BELOW
CarGurus IMV of $6,315

Price: $4,443

Mileage: 119,028

Location: Arlington Heights, IL 60004

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2012 Mazda MAZDA3 i Touring for sale - $4,443, 119,028 miles
https://static.cargurus.com/images/forsale/2018/02/16/22/15/2006_subaru_forester-pic-8722271744399066807-152x114.jpeg

2006 Subaru Forester 2.5 X Used Cars in Arlington Heights, IL 60004

Great Deal
$2,059 BELOW
CarGurus IMV of $5,892

Price: $3,833

Mileage: 128,952

Location: Arlington Heights, IL 60004

Average time on market: 19 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Blue Description: Used 2006 Subaru Forester 2.5 X for sale - $3,833, 128,952 miles
https://static.cargurus.com/images/forsale/2017/11/22/17/50/2017_subaru_outback-pic-8894528880784141837-152x114.jpeg

2017 Subaru Outback 2.5i Premium Used Cars in Arlington Heights, IL 60004

Good Deal
$1,856 BELOW
CarGurus IMV of $26,299

Price: $24,443

Mileage: 3,909

Location: Arlington Heights, IL 60004

Average time on market: 41 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Ice Silver Metallic Description: Used 2017 Subaru Outback 2.5i Premium for sale - $24,443, 3,909 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/12/22/07/25/2015_toyota_rav4-pic-5991350276767159882-152x114.jpeg

2015 Toyota RAV4 Limited AWD Used Cars in Arlington Heights, IL 60004

Good Deal
$2,021 BELOW
CarGurus IMV of $23,444

Price: $21,423

Mileage: 20,822

Location: Arlington Heights, IL 60004

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2015 Toyota RAV4 Limited AWD for sale - $21,423, 20,822 miles with Navigation System, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/02/16/18/09/2008_mazda_cx-9-pic-6746546731718183352-152x114.jpeg

2008 Mazda CX-9 Used Cars in Arlington Heights, IL 60004

Good Deal
$1,661 BELOW
CarGurus IMV of $5,894

Price: $4,233

Mileage: 190,498

Location: Arlington Heights, IL 60004

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal White Pearl Mica Description: Used 2008 Mazda CX-9 for sale - $4,233, 190,498 miles
https://static.cargurus.com/images/forsale/2017/11/22/17/46/2017_mazda_mazda6-pic-2710331772205133684-152x114.jpeg

2017 Mazda MAZDA6 Grand Touring Sedan FWD Used Cars in Arlington Heights, IL 60004

Good Deal
$2,470 BELOW
CarGurus IMV of $26,693

Price: $24,223

Mileage: 1,748

Location: Arlington Heights, IL 60004

Average time on market: 52 days Certified Pre-Owned: Yes Transmission: Automatic Color: Soul Red Metallic Description: Used 2017 Mazda MAZDA6 Grand Touring Sedan FWD for sale - $24,223, 1,748 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/09/30/06/48/2014_subaru_forester-pic-452181774262397823-152x114.jpeg

2014 Subaru Forester 2.5i Limited Used Cars in Arlington Heights, IL 60004

Good Deal
$1,556 BELOW
CarGurus IMV of $19,479

Price: $17,923

Mileage: 40,135

Location: Arlington Heights, IL 60004

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Marine Blue Description: Used 2014 Subaru Forester 2.5i Limited for sale - $17,923, 40,135 miles with Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/11/10/21/20/2013_nissan_juke-pic-9114514552622531080-152x114.jpeg

2013 Nissan Juke S AWD Used Cars in Arlington Heights, IL 60004

Good Deal
$1,579 BELOW
CarGurus IMV of $12,002

Price: $10,423

Mileage: 64,570

Location: Arlington Heights, IL 60004

Average time on market: 40 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Sapphire Black Description: Used 2013 Nissan Juke S AWD for sale - $10,423, 64,570 miles
https://static.cargurus.com/images/forsale/2018/01/13/10/48/2013_chevrolet_equinox-pic-349951767563465781-152x114.jpeg

2013 Chevrolet Equinox LTZ AWD Used Cars in Arlington Heights, IL 60004

Good Deal
$1,745 BELOW
CarGurus IMV of $12,188

Price: $10,443

Mileage: 122,659

Location: Arlington Heights, IL 60004

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2013 Chevrolet Equinox LTZ AWD for sale - $10,443, 122,659 miles with Leather Seats
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 5, 2018
Guru9PC5Z
Wonderful Staff. Casey & everyone we’re very nice. They worked with our budget. It was an awesome experience. Great Place, Great People!
Is this review helpful? Yes | No
Feb 3, 2018
I called them ask to come see the car. By the time I got there they sold the car they could have called me. They didn’t . Saw another car and bought it. Thanks for your site it help a lot.
Is this review helpful? Yes | No
Jan 25, 2018
jra_cl2018
Even though we didn’t buy the car, we have to thank Joe McAvoy for his patience to answer all our questions. Really friendly, totally recommendable.
Is this review helpful? Yes | No
Jan 24, 2018
quick responses
Is this review helpful? Yes | No
Jan 8, 2018
Nice customer service
Is this review helpful? Yes | No
Dec 22, 2017
Guru1GSB
this dealer responded promptly
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 30, 2017
Dealer called within hour of inquiry. Visited them on a rainy Saturday afternoon. Our salesperson Bill S. was very helpful in explaining vehicle condition and features during test drive and consultation. We purchased vehicle within 1/2 hour of negotiation. Bill S. gave us a very reasonable price. There was no back and forth with 'Manager' and only time we saw manager was at end for a hand shake. This is our second vehicle purchase with Bill S. and he is highly recommended.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 15, 2017
Car was sold that Monday morning I made my request on a Sunday so really didn't have time to respond but they did contact me to tell me car was sold and if I was interested in any other car I wasn't
Is this review helpful? Yes | No
Oct 4, 2017
Great!!!!
Is this review helpful? Yes | No
Sep 24, 2017
I requested pictures of a vehicle a week ago. Their only response was "pics will be available soon." I haven't heard from them since.
Is this review helpful? Yes | No
Aug 7, 2017
Melvin3388
Been very responsive and helpful
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the feedback! Do you remember the name of the salesman who was helping you?
Jul 30, 2017
Quick response
Is this review helpful? Yes | No
Jul 27, 2017
deenatwo523
10
Dealer contacted me right away and provided contact info as well. Have not decided if I wanted to go just yet.
Is this review helpful? Yes | No
Apr 20, 2017
GuruLG3X
I've never liked car dealers, have had several bad experiences with them, and have always purchased private party . . . until now. Joe McAvoy was the least pushy salesman I've met anywhere, and he let me examine the car with a fine tooth comb without making me feel rushed or talking my ear off. I left with a great car and a good buying experience.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much for sharing your experience! I will make sure to let Joe know!
Mar 14, 2017
Great experience! Everyone was so helpful and really wanted me to find my perfect car! Definitely will go back! :)
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are so happy to hear about your experience Lauren! Thank you for sharing.
Jan 10, 2017
Good customer service, was arranged an appointment immediately.
Is this review helpful? Yes | No
Response from current dealership owner:
So glad to hear to hear you were able to get an appointment immediately!
Dec 17, 2016
gtswanson
gave an offer and there were prompt in responding email back and forth but they did not want to sell the vehicle
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 23, 2016
Jleal113
To begin with I must say, car buying is very uncomfortable for me. But!, the people at Roto were very good with me and not too persistent. I did'nt feel uncomfortable.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for sharing your experience. Our number one goal is to make our customers feel as comfortable as possible!
Oct 21, 2016
called the dealership about a car that I saw in the used listings. Roto was asking a very fair price through the internet, and Tom Nordyke got back to me right away. As I'm out of state, I didn't think it would all work out - but I had a chance to come in. The car was better than described, and Tom was very friendly - no-pressure, no-nonsense. The deal was done in less than an hour. Typical, at close they ask you if you want extended warranty, but no pressure on that either.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
So glad to hear you had a no-pressure buying experience. That is our goal with all of our customers. Enjoy the car!
Sep 30, 2016
Very good
Is this review helpful? Yes | No
Response from current dealership owner:
We appreciate your feedback! Hope you had a great weekend!
Aug 9, 2016
Elseplace
Just great
Is this review helpful? Yes | No
Response from current dealership owner:
We appreciate your feedback, have a great weekend!
Aug 4, 2016
Saw car posted online, went to the dealer the next day..... Got there and was shown no customer service what so ever from the manager at the used cars. He was just plain and did not say much. Quite rude if you asked me. Then I came in to ask for the car and they tell me that they have already sold it. Not worth the drive. These people are not professional. Worst experience of my life.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
To avoid this we always encourage people to call to check if the car is still available. The websites have a 24hr delay that we can't control.
Jul 22, 2016
Very nice and you feel no pressure
Is this review helpful? Yes | No
Response from current dealership owner:
So glad we were able to give you this experience Vincent!
Jul 5, 2016
Dealer initially responded quickly. As I got closer to buying and needed more assistance that went away quickly. We ended up buying the car because it was a great deal, but not because they went out of their way. The whole experience did not reflect what I would picture as a professional business.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Our customer feed back is very important to us. If you can let me know if you bought a Subaru or Mazda, I can address this matter with the correct manager. Hope you had a great holiday weekend!
Jun 8, 2016
Offer that they gave me for my car was the lowest offer I've gotten from anyone When I asked if they could give me more they said no take it or leave It.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Mike, I understand your feelings. We base our appraisals off the current market, sometimes we just don't have the extra room to offer more. We wish you the best of luck.
May 30, 2016
Confirmed car was of a different engine type than what I was looking for. Offered to keep an eye out for me.
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks for taking the time to leave us a review Dan!
Apr 4, 2016
Left me a message. I no longer needed to talk with them. Didn't bug me.
Is this review helpful? Yes | No
Mar 13, 2016
The car had to many obvious major mechanical problems. Natalie however, was courteous and friendly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 21, 2016
shannin
Fast
Is this review helpful? Yes | No
Read 22 old reviews
Jan 12, 2016
quick response, matter of fact statement that they wouldn't be flexible on price led me to go elsewhere
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the review Dave! We strive to be transparent to our customers.
Jan 8, 2016
Was in contact about the vehicle in question with one person online for a couple weeks. Vehicle had been listed for about a month. Called that day to ensure the vehicle was still on the lot to test drive, was checked & confirmed by an employee I hadn't spoken to before. When we arrived I was told (by the employee I had emails from) it was not on the lot as the owner had not turned it in yet. He didn't know what happened. Was told they had no other similar models on the lot to test drive. My father saw an employee move an exact replica of the vehicle we came to see from the lot to the garage. No idea what happened but would not do business here.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Sarah, the car you saw being moved was a sold car. We do have a handful of sold cars on our lot that are not available to test drive or sit in. Thank you for taking the time to leave your review.
Dec 15, 2015
They were fabulous! Responsive, helpful, everything.....
Is this review helpful? Yes | No
Nov 9, 2015
Responded immediately
Is this review helpful? Yes | No
Nov 7, 2015
Contacted me about car right away. However I want to continue looking..
Is this review helpful? Yes | No
Sep 7, 2015
Frank was great and made everything very smooth. I bought a GMC terrain. Every thing works well till now.
Is this review helpful? Yes | No
Sep 3, 2015
Quick and easy.
Is this review helpful? Yes | No
Aug 8, 2015
Bob Swanson treated us well. They did what they said they were going to do, and didn't push us on our choices.
Is this review helpful? Yes | No
May 22, 2015
frank gomez he's nice,not pushy
Is this review helpful? Yes | No
Mar 16, 2015
Responded quickly. Pleasure to do business with Roto. Will return for my next new vehicle.
Is this review helpful? Yes | No
Mar 4, 2015
Great deal on my car. Professional, friendly staff.
Is this review helpful? Yes | No
Feb 14, 2015
Excellent experience. Referred friend to salesman
Is this review helpful? Yes | No
Jul 26, 2014
Bought a used car that has an oil leak they refuse to fix, this is not the same Roto dealer I was neighbors with growing up, Roto's are not involved with the business. If they were, either the car would have been fixed prior to selling, or they would have fixed the problem once I brought it to their attention. Will never purchase from, not recommend, them again.
Is this review helpful? Yes | No
Jun 7, 2014
Poor vehicle maintenance , poor customer service ,over priced vehicles and scam /dishonest personnel. we agreed and sing on a price on the invoice and on the contract they did not honor that price , they refuse to refund down payment .beware of frank , Jeff , and ( the boss ) . After this incident I call several times and to try to get someone to return my call but no one has called me it's been 20 days since the terrible mistake, hope this is helpful save your self a huge headache and stay away from them
Is this review helpful? Yes | No
Jun 5, 2014
This dealer was about an hour away but I had a FANTASTIC salesmen - Ryan - who made it worth the trip. He immediately answered every e-mail and text I sent. He was not a 'high pressure' salesman and I felt he treated me very fairly.
Is this review helpful? Yes | No
Apr 4, 2014
A little slow on email response, but went there and had a good experience on site
Is this review helpful? Yes | No
Mar 20, 2014
Very nice and professional. They had the car I wanted and made sure it was ready when I picked it up.
Is this review helpful? Yes | No
Mar 2, 2014
Jo the leasing agent was good,
Is this review helpful? Yes | No
Feb 24, 2014
They were ok.
Is this review helpful? Yes | No
Sep 27, 2013
Bob Swanson was very responsive and willing to go the extra mile to answer questions and send requested information.
Is this review helpful? Yes | No
Jul 21, 2013
Got one email; dealer too far away for any practical use.
Is this review helpful? Yes | No
Mar 13, 2013
Paul was very helpful.and a large selection of nice used cars.
Is this review helpful? Yes | No

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