Napleton Autowerks Bourbonnais

515 William R Latham Sr Dr
Bourbonnais, IL 60914

http://www.napletonautosales.com

Sales: (815) 466-5119

Service: (877) 867-8204

Today 9:00 AM - 9:00 PM

(Open Now)

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Inventory
Sales Reviews (9)

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Apr 1, 2018

GuruDNP2B

yes I asked them if vehicle was still available and they would not say.. only stated that I needed to contact them.

Is this review helpful? Yes | No

Feb 23, 2018

dannyjan

Dealership contacted me in a timely manner. Was a pleasure to deal with. I will definitely keep them in mind for my next purchase.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for your kind words and we definitely look forward to assisting you down the road.

Oct 28, 2017

Dan

Great personal skills. That’s Joe.

Is this review helpful? Yes | No

Sep 5, 2017

bresendez

Someone contacted me right away. The sales person was very friendly and accommodating to my needs.

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Aug 4, 2017

Darryl

good experience

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Mar 14, 2017

Bob

Please make sure this is posted. My experience with this dealer was horrible I contacted Stephanie about a Chevy Cruze she had listed for sale I asked her if she still had the car for sale and she told me the car was still available I told her that I was about to drive 2.5 hours to purchase the car she offered to send me her email contact information and also sent me a total price for the vehicle. On the way I contacted her again by phone to let her no that I was in route she again reassured me that everything was in order. When my wife and I arrived to our surprise Stephanie told us that the car had been sold! Not just before we arrived but two days earlier nonetheless. Remember we just drove 2.5 hours she quickly tried to sell us a Nissan.Im sure that you all no what my comment to that was. Hope this keeps someone from getting scammed like we did. Word of mouth is the best advertisement and I would advise all of you not to waste your time on 'this dealership!!!!!!!!!!!!!!!!!! My rating is a 0

8 of 8 people found this review helpful.

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Dec 12, 2016

Noreen

Purchased the car from them and found Rick Schmead to be awesome!

1 of 1 people found this review helpful.

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Response from current dealership owner:

Noreen,

Thank you for the positive review. We are happy to hear that Rick was able to help you purchase the vehicle that you wanted! Please let us know if you have any questions and can help you again in the future!

Thanks,
Stephanie Bramlett
Internet Manager
815-933-2100

Dec 10, 2016

RAUL

Great experience! Went in and they took care of me and the car was a great value.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Raul,

Thank you for the positive review! We have very happy that you had a great experience! Please let us know if there is anything else that we can do for you!

Thanks,

Stephanie Bramlett
Internet Manager
815-933-2100

Nov 19, 2016

kelly

Wouldnt budge an inch..Bought another car elsewhere,they wanted to deal..Napleton deals with mercedes so there nose is in the air..

6 of 6 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Kelly, I am sorry we were unable to get together on the price of the vehicle you were interested in. Our goal is to treat each of our guests as a valued client with hopes of building a long lasting relationship. We would certainly welcome a conversation to discuss and acknowledge your feelings on the visit to Napleton Autowerks in Bourbonnais. Please feel free to reach out to us at your convenience.

Stephanie Bramlett - Internet Manager
815-933-2100

Read 9 old reviews

Apr 20, 2016

Roland

Outstanding experience. They went the extra mile literally! Drove the car 75 miles to me for inspection. Car was as advertised and sold it for $500 less than the original online ad, certified pre owned w addition no charge warrantee.

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Apr 14, 2016

Joe

Dan was a tremendous help in getting everything I needed to get into the vehicle I wanted. It was a long distance transaction and he was able to get everything done and approved via telephone and email. Once I got there I took it for a test drive and it was better than I had hoped for. Just a few minutes to sign paperwork and get it ready for the road and I was on my way. Thanks Dan

Is this review helpful? Yes | No

Mar 21, 2016

John

Good experience. Just could schedule a time to see the car. Good price, sold quickly.

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Feb 18, 2016

Jay

Just couldn't get close on price

1 of 1 people found this review helpful.

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Dec 1, 2015

Ralph

The car was priced at $12,491 I told them was looking at a similar car $11500 they dropped price to$11,796 then gave me a quote sheet and had $685 Charge for Reconditioning Fee which I said I'm not paying a cheap dealer markup fee that killed the deal for me I walked out

2 of 2 people found this review helpful.

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Oct 4, 2015

Victor

Didn't like they told me vehicle I was interested in was available when it was not, deposit allowed to hold vehicle. This dealership allowed u to put deposit on vehicles

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Sep 25, 2015

Craig

Great communication and easy to do business with. Dan is the best!

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Mar 2, 2014

Christine

Joe Bower is such a professional salesman....really made car buying a good experience.

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Sep 11, 2013

Pat

Perfect

Is this review helpful? Yes | No

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Napleton Autowerks Bourbonnais