NY Luxury Motors

0 stars

This dealership is full of it telling me that I have to get the car certified for a loan when I will pay it off they won't sell to you or give you a price unless you go through the mark up stay safe away from shady dealership like this one waste of time

Day respond send day. They are good

Worked with Angel, great guy, upfront and honest. Actually ended up not getting a deal done but I never felt pressured or rushed. They provided me with all the information I needed, and would def recommend them to anyone looking to buy a car. The only issue I had is that in the listing itself, the advertised price is misleading- you only get the list price with a predetermined down payment, which is only listed in the fine print.

So how does a vehicle price 23500 becomes 31k??? They don’t tell you bout 3900 inspections fee 🤦🏻‍♂️ Plus doc fees 599 so I ask what is inspections fee sales rep said they diagnosed the vehicle for 3 days never ever heard of inspection that take 3 days doc fee the vehicle is 3 years old not brand new. I understand tax and registration but that should be it .. anyways very misleading

ZERO STARS if there was a option. DECEPTIVE PRICING and BOGUS ADVERTISING. Car gurus price and prices listed on their website are different. CAR gurus price was $1000 less. Sales person explained prices listed are including an "ASSUMED" $2000 down payment for financing. "said all of the dealerships do this" JUST RIDICULOUS BUYER BEWARE!!! MY OPINION IS DONT WASTE YOUR TIME HERE

These guys were quick and efficient. I got myself a great car with a great history report. Everything was explained and I left out of there with my car in 3 hours!! I thought it would take longer because of my credit, but they helped me out. Would recommend. Thank you !!!!

Really good service very polite and didn’t rush me at all like other dealers do got to take my car with everything set up within a few hours.

Good

Good dealership they didn’t harass me and continue to bug me like other dealerships would

Drove from PA to NY to look at an A3 that was listed for 17.6. I get there and they bring up the price in BS fees to 25.5 . more than 8k in fees/warranties etc. Long story short, i told them to stop lying to people to have them come in, especially during covid. Wasting time, money, and health coming here. I will be reporting this to the BBB.

Prompt response. I dealt with Tony in the Elmont location. He was very helpful showing me the car and taking it for a test drive, very patient and extremely responsive. Even after I purchased Tony still was responsive and helpful with questions afterwards. Thank you!

price never be the same as they avertised. Even the car extended warranty ($3000) added to the price after they increased the avertised price.

The dealer was very helpful. I drove off with the car the same day.

Very responsive sales team.

Prompt response

Great salespeople, quick response, honest in their dealings. Will continue to keep them in mind for future used vehicle purchases.

Inquired when advertised price was $10,765 and quickly found out that that was not including $5,000 of additional charges PRIOR to taxes. I see that the Car Guru’s price has been updated, but the misleading information just to introduce a nearly 50% markup was not appreciated.

ZERO STARS if there was a option. DECEPTIVE PRICING and BOGUS ADVERTISING. Car gurus price and prices listed on their website are different. CAR gurus price was $1000 less. Sales person explained prices listed are including an "ASSUMED" $2000 down payment for financing. "said all of the dealerships do this" JUST RIDICULOUS BUYER BEWARE!!! MY OPINION IS DONT WASTE YOUR TIME HERE

Good dealership they didn’t harass me and continue to bug me like other dealerships would

Prompt response

Day respond send day. They are good

So how does a vehicle price 23500 becomes 31k??? They don’t tell you bout 3900 inspections fee 🤦🏻‍♂️ Plus doc fees 599 so I ask what is inspections fee sales rep said they diagnosed the vehicle for 3 days never ever heard of inspection that take 3 days doc fee the vehicle is 3 years old not brand new. I understand tax and registration but that should be it .. anyways very misleading

Great salespeople, quick response, honest in their dealings. Will continue to keep them in mind for future used vehicle purchases.

Day respond send day. They are good

The dealer was very helpful. I drove off with the car the same day.

Inquired when advertised price was $10,765 and quickly found out that that was not including $5,000 of additional charges PRIOR to taxes. I see that the Car Guru’s price has been updated, but the misleading information just to introduce a nearly 50% markup was not appreciated.

So how does a vehicle price 23500 becomes 31k??? They don’t tell you bout 3900 inspections fee 🤦🏻‍♂️ Plus doc fees 599 so I ask what is inspections fee sales rep said they diagnosed the vehicle for 3 days never ever heard of inspection that take 3 days doc fee the vehicle is 3 years old not brand new. I understand tax and registration but that should be it .. anyways very misleading

Prompt response. I dealt with Tony in the Elmont location. He was very helpful showing me the car and taking it for a test drive, very patient and extremely responsive. Even after I purchased Tony still was responsive and helpful with questions afterwards. Thank you!

Great salespeople, quick response, honest in their dealings. Will continue to keep them in mind for future used vehicle purchases.

Day respond send day. They are good

Good

Good dealership they didn’t harass me and continue to bug me like other dealerships would

Good dealership they didn’t harass me and continue to bug me like other dealerships would

Drove from PA to NY to look at an A3 that was listed for 17.6. I get there and they bring up the price in BS fees to 25.5 . more than 8k in fees/warranties etc. Long story short, i told them to stop lying to people to have them come in, especially during covid. Wasting time, money, and health coming here. I will be reporting this to the BBB.

Prompt response. I dealt with Tony in the Elmont location. He was very helpful showing me the car and taking it for a test drive, very patient and extremely responsive. Even after I purchased Tony still was responsive and helpful with questions afterwards. Thank you!

Worked with Angel, great guy, upfront and honest. Actually ended up not getting a deal done but I never felt pressured or rushed. They provided me with all the information I needed, and would def recommend them to anyone looking to buy a car. The only issue I had is that in the listing itself, the advertised price is misleading- you only get the list price with a predetermined down payment, which is only listed in the fine print.

ZERO STARS if there was a option. DECEPTIVE PRICING and BOGUS ADVERTISING. Car gurus price and prices listed on their website are different. CAR gurus price was $1000 less. Sales person explained prices listed are including an "ASSUMED" $2000 down payment for financing. "said all of the dealerships do this" JUST RIDICULOUS BUYER BEWARE!!! MY OPINION IS DONT WASTE YOUR TIME HERE

Good

Day respond send day. They are good

Worked with Angel, great guy, upfront and honest. Actually ended up not getting a deal done but I never felt pressured or rushed. They provided me with all the information I needed, and would def recommend them to anyone looking to buy a car. The only issue I had is that in the listing itself, the advertised price is misleading- you only get the list price with a predetermined down payment, which is only listed in the fine print.

ZERO STARS if there was a option. DECEPTIVE PRICING and BOGUS ADVERTISING. Car gurus price and prices listed on their website are different. CAR gurus price was $1000 less. Sales person explained prices listed are including an "ASSUMED" $2000 down payment for financing. "said all of the dealerships do this" JUST RIDICULOUS BUYER BEWARE!!! MY OPINION IS DONT WASTE YOUR TIME HERE

0 stars

Very responsive sales team.

Great salespeople, quick response, honest in their dealings. Will continue to keep them in mind for future used vehicle purchases.