NE Auto Network

235 French King Hwy
Gill, MA 01354

Sales: (413) 376-7063

Today 9:00 AM - 6:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 17, 2017
Shirley Choquette
They emailed me back in a timely manner and answered any questions i had..
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Oct 5, 2017
GuruDF5B6
Got back to me but. Truck was sold
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May 5, 2017
Horrible customer service. I had to keep calling to get updates. Then they will sell the vehicle out from under you while they are working in getting you financed.
5 of 6 people found this review helpful.
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Apr 26, 2017
rowyn28
I just purchased a 2010 F150. what a great group to work with any all questions answered no problems in the purchase.
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Jul 6, 2016
There was one employee there (we'll call him Andy) when I showed up along with one other potential buyer (Frank). Frank happened to be interested in the exact same car that I was. Could just be a coincidence? He got there before me, but Andy advised me to drive first. I insisted that Frank drive it first since he got there before me. We both finished our test drives, and we started a bidding war. I gave Andy my final offer, which he took back to Frank. Andy came to me with Frank's offer that beat mine. I took that as I lost and I started to walk away, but Andy stopped me and seemed adamant on selling to me. Didn't seem weird to me at first, I just wanted the car. I stuck with my offer, so Andy called his boss to talk it over with him. His boss accepted my offer even though it was a lot less than Franks. Why? Frank drove off and I won the car. Now came time for me to get it inspected...I was in contact the owner (Kurt) and I named a shop very close to his dealership that could inspect the car. He was adamant about not wanting to take the car to this shop. Seemed sketchy so I pushed. He eventually agreed after trying to convince me otherwise. The inspection came back with the car having winter tires, which I was aware of, 10% rear brake pads, 30% front brake pads, and original spark plugs. Not the worst inspection other than he was going to let me drive off the lot with 10% brakes. Kurt agreed to new seasonal tires, new rear brake pads and rotors, and new spark plugs. Awesome! I eventually picked my car up excited to drive it as mine for the first time. It has now been 5 days since, and 'Time for Service' is displaying on the sid. Thank god I have a 1 month warranty, but now I have to drive an hour and a half to have Kurt take two weeks to figure out the problem and fix it? Could've used a heads up on that one! Hopefully whatever's wrong with it is included in this warranty that costs $100 just to use? Awesome. Overall, I feel like I got a great deal but the whole process was sketchy and I had to constantly double-check everything to make sure I wasn't getting worked over. For instance, the box in the warranty section wasn't checked off when he had me sign the paperwork. Had to check it myself.
15 of 16 people found this review helpful.
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Mar 13, 2016
Larry Oyler
Contacted me right away, decided not to purchase due to condition of vehicle.
2 of 2 people found this review helpful.
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Read 8 old reviews
Sep 17, 2015
Dealer was helpful and prompt with offers. I was able to use their info to get a fair deal from another dealership
2 of 2 people found this review helpful.
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Feb 22, 2015
Quick Response
2 of 2 people found this review helpful.
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Feb 19, 2015
treated me well so far. having some kind of weird problem with the car not passing ny inspection
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Jan 20, 2015
Very good service sales consultant zac was very helpful .
1 of 1 people found this review helpful.
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Aug 19, 2014
gets right intouch with you it's great
1 of 1 people found this review helpful.
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Jul 13, 2014
Buyer Beware!!!! had a couple problems with the truck called them about a dozen times never got called back I don't recommend them to anybody.. all they care about is making the sale..
1 of 1 people found this review helpful.
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Nov 28, 2013
dealer was very helpful. Again I was just to far away, so I bought locally.
1 of 1 people found this review helpful.
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Nov 8, 2013
this is where I got my dream truck. I am very happy and will definitley recommend them
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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