Mr Ds Auto Sales

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20 NW 9th Ave
Fort Lauderdale, FL 33311

Sales: (954) 560-1690

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Oct 7, 2017
Great customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 4, 2016
Purchasing a vehicle from a dealer is usually a royal pain, we drove 300 miles to deal with Mr. D's just because of his initial phone contact. We have bought several new cars in the last 35 years, and to be honest with you the experience was comparable to the treatment we got from the Cadillac dealer in that area, where we had previously purchased 5 or 6 vehicles from. Mr. D's is a small garage, very tidy, no yelling, no confusion. Everything appears to be what one might expect at a top end European dealership. The 2016 Cadillac SRX Luxury was exactly as describe in the add, and his verbal. We were able to get all the paperwork we needed in 24 hours from USAA, and schedule the pick-up for the day after, drove the 300 miles, spent maybe 35 minutes at the dealership, got in the our 2016 SRX, which had a full tank of fuel, and headed home. My only complaint was I rushed Mr. D when he was trying to give me some instruction on the operation. It took me 40 miles to figure out how to turn on the radio, the last new car I bought was 12 years ago, there have been some changes. With Mr. D's I feel that he is really only a phone call away to your next driving adventure. The final touch was a phone call I received at 7:30 that night from Mr. D's asking how the trip home was with our car. Now that's a dealer who cares about his clients, in the 53 years that I have been driving, and buying cars, I have never received a follow up call from a dealer, never!!!! That says it all.
17 of 20 people found this review helpful.
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