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712 Hwy 18 E
Clear Lake, IA 50428

Sales: (641) 357-3535

Today 9:00 AM - 6:00 PM
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https://static.cargurus.com/images/forsale/2018/01/20/15/35/2015_dodge_grand_caravan-pic-1450661899780791047-152x114.jpeg

2015 Dodge Grand Caravan SXT Used Cars in Clear Lake, IA 50428

Fair Deal
$1,441 BELOW
CarGurus IMV of $17,316

Price: $15,875

Mileage: 41,080

Location: Clear Lake, IA 50428

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Charcoal Description: Used 2015 Dodge Grand Caravan SXT for sale - $15,875, 41,080 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/07/00/31/2011_ford_escape-pic-7401747887051397838-152x114.jpeg

2011 Ford Escape Limited 4WD Used Cars in Clear Lake, IA 50428

Fair Deal
$173 BELOW
CarGurus IMV of $10,973

Price: $10,800

Mileage: 105,000

Location: Clear Lake, IA 50428

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2011 Ford Escape Limited 4WD for sale - $10,800, 105,000 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/06/22/04/2005_ford_thunderbird-pic-6699298450785767949-152x114.jpeg

2005 Ford Thunderbird Deluxe Convertible Used Cars in Clear Lake, IA 50428

Fair Deal
$280 BELOW
CarGurus IMV of $17,780

Price: $17,500

Mileage: 48,000

Location: Clear Lake, IA 50428

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2005 Ford Thunderbird Deluxe Convertible for sale - $17,500, 48,000 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/05/19/35/2011_ford_escape-pic-5508555224686341793-152x114.jpeg

2011 Ford Escape XLS Used Cars in Clear Lake, IA 50428

Fair Deal
$658 ABOVE
CarGurus IMV of $9,042

Price: $9,700

Mileage: 84,200

Location: Clear Lake, IA 50428

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Charcoal Description: Used 2011 Ford Escape XLS for sale - $9,700, 84,200 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/09/14/31/2002_saab_9-3-pic-3235751465218443542-152x114.jpeg

2002 Saab 9-3 SE Convertible Used Cars in Clear Lake, IA 50428

Price: $4,400

Mileage: 163,000

Location: Clear Lake, IA 50428

Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2002 Saab 9-3 SE Convertible for sale - $4,400, 163,000 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/05/19/35/2002_ford_explorer_sport-pic-8244107903818029603-152x114.jpeg

2002 Ford Explorer Sport 4WD Used Cars in Clear Lake, IA 50428

Price: $6,600

Mileage: 121,600

Location: Clear Lake, IA 50428

Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2002 Ford Explorer Sport 4WD for sale - $6,600, 121,600 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/20/02/59/2011_toyota_4runner-pic-1220656732830278681-152x114.jpeg

2011 Toyota 4Runner SR5 4WD Used Cars in Clear Lake, IA 50428

High Price
$1,761 ABOVE
CarGurus IMV of $18,214

Price: $19,975

Mileage: 140,000

Location: Clear Lake, IA 50428

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2011 Toyota 4Runner SR5 4WD for sale - $19,975, 140,000 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 7, 2017
Full transcript of communication: Me: I am interested in this vehicle, would you be willing to negotiate price? MS: I am considerably under book with my advertised cash price. We are only a cash or bank financing store. It has a perfect one owner history, and it is fully serviced and 100% ready. Me: Thank for the quick response, I appreciate it. As you can see from the attached images that may not necessarily be the case though I'm sure you have access to better information than I do. However, you can also see there are comparable C Class 4matic vehicles that are priced less and some are certified pre- owned. I'd prefer to do business local but if you have no room for negotiation I understand. Thank you MS: I do not use anyone else's cars to price mine. If you truly do want to buy local, why don't you come out and introduce yourself and we can look our service/inspection expenses. If fine tuning by very little is on your mind, if not, thanks for emailing. Me: You may "not" use others' vehicles to price yours however, that is how the market is set. Therefore whether your intention or not, the price of vehicles you sell is determined by price of comparable vehicles as that is what drives "book value" and what the market will bear. That being said, ignoring these comparable vehicles, your's is still priced higher than book value contrary to your claim earlier. I do not intend to second guess you or your process however, as I am very interested in this vehicle I must attempt to purchase at fair market value so as not to detriment my family. I prefer obtaining details and conducting initial negotiations via email as my work schedule does not permit me to come and go as I please. It is beneficial for me to get most things arranged prior to coming to the dealership as it makes everything (at least in my experience) more efficient and seamless. MS: I'm putting in the "know it all" category, enjoy your ride to Mn. You can put me in the jerk category. I have know idea how and what you do for a living, and you have no Idea about me, the only difference is that you think you do. Take care and enjoy your new car. please don't stop, i'm very busy. Me: I am an IT Professional by trade however, I do not see how that is relevant. I have been nothing but polite in my communications with you and have simply asked if you would be willing to negotiate the price of a vehicle based on relevant information I've found. I have not pretended to know anything about you or your business but have done my share of negotiating and purchasing vehicles from local and non-local dealerships and have never had an issue with them negotiating or at least providing a reasonable explanation as to why they might not. The information I've cited is for the purpose of giving you perspective as to where I'm coming from and why I'm willing to pay what I'm willing to pay. I apologize if that makes me a "know it all" in your eyes or if I've offended you as that wasn't my intention. I pride myself on being an informed consumer so I will not overpay for a commodity easily found in the marketplace. If you feel that your customers should overpay for autos, boats, etc... because you say so, I can appreciate that but at least be honest about it and don't lash out on those that treat car buying as what it is, a business transaction. I'll make sure to let my friends and family know you are not willing to reasonably conduct business and are rude to potential customers who have the audacity of trying to negotiate or inquire information regarding the price of an auto they'd like to purchase. MS: (Calls my employer whom has nothing to do with this transaction to let them know I am harassing MS. Then posts the following comment in response to my 1 star review in which I've made no comment) There is always that person that thinks they know more than the person who has been doing it for 32 years, no matter the business. Today it is this "guy". Further more, I had to block this person from my email because of his unrelenting harrassment. This person has never been at our shop & knows nothing about us. Me: I am forced to post my response to the business' off base comment here as he has blocked me from replying to his post. This is factually incorrect and I have been to your shop several times, specifically last Summer as I was inquiring about aquatic rentals. My experience previously had been pleasant but unfortunately that is no longer the case. However, it appears you can't accept the fact that you may have lost business because you are rude and unwilling to acknowledge the fact that the vehicle in question was not priced "considerably below book value" as you claimed. Edit: YOU wasted my employers time as I was home taking care of my sich child who happened to be napping during most of this exchange. You could have simply said, "We don't negotiate price." and that would have been the end of it but instead you claimed to be considerably under book value, etc... Obviously someone so mis-informed might be willing to negotiate once shown that their claim is in fact in error. That's all I was attempting to do; purchase a vehicle from you at a fair price. Frankly if it took you 3 hours to read and type the correspondence in question I'd argue that's your problem, and perhaps a real comprehension problem.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are a small business that works very hard to make our customers happy.  Jim has been in the car business for over 30 years.  Our motto is do the right thing even if it hurts.  We don't take short cuts, we have nice cars, we service all vehicles before they hit the lot.  We are not the cheapest car dealer but you also know exactly what you are getting when you buy from my husband or I.  We understand that some customers like to do things online, but we really like for a customer to come in and check out our vehicles in person.  I could easily give a very long list of happy customers that we
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Sep 9, 2016
Experience was great. Barry was friendly and very helpful. The Outback is a car I have wanted for years and so far so good.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 27, 2016
Excellent service and salemanship. Will buy there again.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

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