Moore Chrysler Jeep

Horrible...car was not there when we arrived even after calling ahead and emailing twice. Then they tried to bait and switch us.

Internet contact called the next day and scheduled a test drive. Finance department extremely slow.

Great experience, helpful staff

Outstanding dealer. The best car shopping and purchase experience in my entire life. And, I am old!! No pressure, honest, helpful and responsive staff. Quality used cars that the dealership knew all facts and history about. Found a new place to do all my auto shopping

Horrible Dealer Ship, I would not purchase a car here. Between my wife and I we asked 6 times for photos of the vehicle so that we could see if we were interested. We never got photos, just them continually asking for phone # and asking us to come in.

Got good deal--waiting times for everything were slow however

They took my information, so they knew who I was, where I was coming from, a number to contact me, and which vehicle I was coming to see. However, when I got there, the dealer couldn't find the car. We drove around the 3 lots for close to 40 minutes, before he went to the system to see that they sold the car already. I didn't receive a phone call, a text message, or even an email to let me know that the vehicle had been sold and that I shouldn't drive an hour to come see it. They were rude and discourteous. I'll never buy anything from them.

They worked very hard to find me the right car and price. The right jeep just wasn't there for me. However their prices were awesome and the sales team were great

The experience was very low pressure and they did not try to push me into a car I didn't want. Logan Folz is a good day to see.

they told me over the phone that they will go 50,000 out the door when I got there the manager say 52,000 out the door the car they show me was not the same car they sold me they change cars when they went to clean it on the back when the give it to me this one has a lot of scratches the seat was all rinckle not the same car in the show room very dishonest will never go there again or recommend anyone

These guys are great!!!!

exceptional customer services

Take a lawyer with you! These guys are Bait n Switch Masters, Hidden Fees you must pay. STAY AWAY!!! To many auto Dealers that are far more professional and millions of cars to choose from. My opinion, Just Saying....

There was a hidden "mandatory" $900 cost on top of the advertised price, in addition to the typical tax and license fees. It would seem that that is a simple way to reduce the price shown online just to get the customer to come to the dealership... When we asked about this mandatory fee, the response we got was not very nice...we did not feel really valued or respected as customers.

The car had a bad engine:( so no go.

Awesome!

One of honest dealer I've ever experienced in PHX. We choose a Van that was excellent deal, but it was not inspected till that time. On next day when we went to pick up, the sales manager personally came and disclosed the vechile inspection report and left us to decide. He gave all insight and possible remediations. Finally we didn't take the Van, but the dealer never disturbed us after that.

Very poor attitude

Arrive with approval from my bank, but the dealer insists that use their own bank, this frustrates me.

One of the best experiences I've ever had with a delearship.......

Used bait and switch tactics. The pic is misleading as its not what they are selling. A bit arrogant on phone as well.

Would buy another car from them

Had the worst experience !! We had called them just before driving an hour to get to the dealership to reconfirm that the car we had an interest in was available.On reaching the place we were told that car was already not available since the day before. So we drove 2 hours for nothing and on top of that 2 of 3 people we had an encounter there were extremely unfriendly and unhelpful. Would absolutely not recommend this place to anybody!!

They were quick to respond to my inquiry.

Responded in a timely matter. (fast)

if I could give them zero stars I would - they had a car I was interested in purchasing but the owner of the dealer took the car instead so much for customer service

Got the truck we wanted - very low mileage and at a great price.

Very helpful but sold car before I could get there and still remains on site like its still available.

Easy and fast transaction. Friendly saleslady as well

Sales guy was very arrogant, the tires were completely cracked and they acted like nothing was wrong with them. The price on the internet was different from what they tried to give us. I was very disappointed! We left and went elsewhere. I would never recommend this company!!!

Responsive

car dirty, service terrible.

They were helpful, but not pushy. a pleasant experience.

dealer responded but the service was very poor

The best and friendliest people to ever buy a car from. They have my business for life!

Original advertisement for vehicle was inaccurate. Make sure you call dealer _before_ you spend valuable time visiting the dealer.

Contacted me immediately. Would not negotiate on the price. I went with another dealer.

Watch for hidden internet fees that they post on their site only! The sales guys were nice but who isn't when they want to make money. 3 stars only due to communication problems.

response has been positive to my inquiries

Only received information from this dealer. Did not purchase from them since I found something local. They were very prompt in contacting me with details about the vehicle.