Monster Auto of Temple Hills

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4732 Saint Barnabas Rd
Temple Hills, MD 20748

Sales: (888) 759-3112

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 16, 2018
Deler replied but would not answer specific question re warranty via email. all I got was cut and paste stock answer. follow-up emails not answered
1 people found this review helpful.
Apr 24, 2018
Bjpatten24
Contacted me promptly!
0 people found this review helpful.
Mar 30, 2018
Planettish
Yes, Monster Auto Group did respont to my inquiry. They even invited me to come in for a test drive the same day. Once I got there I found out they didn't even have the vehicle. I was asked to fill out a form that did not state that it was an application and the salesman would not tell me what it was for. They wanted to run my credit to "see what they could get me in" I left quickly and will never consider purchasing from this dealership or recommending them to anyone.
5 people found this review helpful.
Mar 23, 2018
Guru5J59K
Never in my life I’ve been treated with such disregard and rudeness as a human being , period ! Look on yelp for reviews and you’ll see the same , Thanks for not even showing me your vehicles , I hope that you’ll never be treated the way you did to me ! Stay away people ! Stay away !
3 people found this review helpful.
Mar 21, 2018
Guru5XHMH
Was contacted by phone at meeting wasn't able to speak with the sale person. Quite response
Mar 5, 2018
So far everything seemed fine, i haven't visited the lot in person so i cannot attest to that but the online experience so far has been professional.
0 people found this review helpful.
Feb 26, 2018
Worst experience ever had! Super unprofessional! Never respond to your question! Never make a thraightforward answer to your question even if you are in their store. Their manager had a super attitude. One thing you should clear before you come to this store is that they don’t have a seven days return policy! They never make those terms clear. If everything happen, you could be in a big trouble if you get a car from this company.
3 people found this review helpful.
Dec 17, 2017
Didn’t know I’ve subscribed just showed interest in a car you have. Most of the answers I received from the dealer were generic not very direct to the individual contacting, didn’t call and talk over the phone either might’ve got more information then just haven’t decided on what I’m interested in. Still A good an Reasonable response time from contacting the website.
2 people found this review helpful.
Nov 2, 2017
Ashley Bryant
Great service and helpful
0 people found this review helpful.
Sep 29, 2017
quick respond excellent customer service
Sep 14, 2017
I received a call from Roxy, she was nice. I asked for an out the door price but never heard back.
4 people found this review helpful.
Aug 4, 2017
The experience was GREAT! I didn't get a car from them because my trade in value would have put me upsids new a new car. The finance guy explained better options!
1 people found this review helpful.
Jul 25, 2017
fine quick responce
1 people found this review helpful.
Jul 14, 2017
Dwayne, Leon and Team took care of me. They were professional and I was in and out in 4-5 hours.
1 people found this review helpful.
Jul 10, 2017
Gremlin_2257
Set up an appointment to drive out two hours to look at vehicle and when I called to confirm the appointment found out they had sold the vehicle.
2 people found this review helpful.
Jul 8, 2017
They help me a lot to get the car very good and professional
0 people found this review helpful.
Jun 19, 2017
Joseph Ackah
Good
1 people found this review helpful.
Jun 9, 2017
They are great .... respond to me right away . Follow what I need ....
1 people found this review helpful.
Dec 12, 2016
From my experience, I noticed the sales people were very pushy and are always calling about when you'll come in for a test drive. Overall a very poor experience, and to top it off, unreasonable prices too.
14 people found this review helpful.
Response from current dealership:
Bogus review. Please disregard.
Read 5 old reviews
Apr 23, 2016
Jcr1764
I called to ask if they had still for sale an Escalade and they told me that yes it was available, They gave me an appointment to see the truck the next day, the truck did look not look like the one on the internet, too dirty, had I lot dust, someone drove the truck to the farm or ranch and had a party inside the truck,cups with soda and food trash, very bad!!! And also they wouldn't let me drive it.!!!!
12 people found this review helpful.
Mar 27, 2016
Wanted a lot of information, not willing to listen to situations
8 people found this review helpful.
Response from current dealership:
We are here to listen and work with you always sorry you felt this way.
We welcome your call.
Apr 6, 2013
The Gentleman I spoke to was very professional and customer service friendly.
2 people found this review helpful.
Jul 23, 2012
The salesman could have been more informative. For example, I should have been shown the car report before negotiations and I should have been informed that my car had to go through DC inspection before I could obtain tags. Also I had to ask for floor mats.
2 people found this review helpful.
Mar 17, 2012
Monster Auto Group has very clean cars, I would recommend them to my friends and family.
2 people found this review helpful.

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