Mohler Auto Sales

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4611 Ewell Rd
Fredericksburg, VA 22408

Sales: (540) 898-7260

Service: (540) 898-7260

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 7, 2015
dcbeauty73
absolutely horrible customer service. owner ignored request for pictures several times after promising in respect to 3rd row completed credit application, but vehicle was sold and i was never contacted NOR did they follow up TO try and sell another vehicle, after 3 days I emailed and was told they could not respond because they had "computer issues". .
Is this review helpful? Yes | No
Response from current dealership owner:
Not sure who "dcbeauty73" is... but I can assure you we tell every customer that calls that our sales are 1st come, 1st serve.  We don't hold cars from true customers, when people take too long trying to haggle the lowest prices in the area or can't get financing without ever stepping foot on our lot.  You know they either aren't serious or don't understand economics (supply vs demand).  Our prices are low and we sell cars to customers as far away as Michigan for a reason.  Our response, thank you for shopping us, we wish you well with your future purchase.
May 20, 2015
Have kept in touch with me.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you!

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