Mike Smith Nissan

1515 I-10 South, Beaumont, TX 77701

Sales: (409) 422-8187

Service: (409) 833-7100

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 30, 2017
Daytona98
Michael responded promptly & was very honest describing 2005 Ram Daytona edition pickup ! I would recommend Michael at Mike Smith Nissan
Is this review helpful? Yes | No
Feb 28, 2017
vleger
Had an appointment confirmed to go and test drive the car, but 2 days before, I called only to find out that they sold it! I would not recommend this dealership to anyone if that's the way they do business!!
Is this review helpful? Yes | No

Response from Mike Smith Nissan:

Hello there,

Thank you for bringing this to my attention. I am sorry to hear that we miscommunicated the car's availability to you, is there anything I can do to make up for it?

Sincerely,
Kevin Swearingen
General Manager
kswearingen@mikesmithdirect.com
Feb 22, 2017
Koleos_1156
Salesman kept insisting vehicle was there (it had sold a week prior)
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mike Smith Nissan:

I am very sorry that this happened, is there anything I can do to make up for it?

Sincerely,
Kevin Swearingen
General Manager
kswearingen@mikesmithdirect.com
Jul 10, 2016
Rude salesman, asked me to talk and would interrupt me every time I would talk and not let me talk. Made me wait 3 hours and didn't resolve anything. Drove 3 hours to them to waste my whole day.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mike Smith Nissan:

Joe, I am sorry to hear you were treated this way. I would like to make things right, if possible.  Can you please email me?

Kevin Swearingen
General Manager
kls@mikesmithdirect.com
Jun 6, 2016
Returned calls very quickly! Great communication! Very impressed with them! First class service!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mike Smith Nissan:

Curt, thank you for your kind words, we appreciate it!
Apr 24, 2016
Dealer unwilling to negotiate on price. Inflexible
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mike Smith Nissan:

I am sorry you feel that way. I want to make things right, but unfortunately I cannot pull up your CarGurus name "Mike"  in our system.  I want to try to do something to fix it. Please contact me at kswearingen@mikesmithdirect.com.

Kevin Swearingen
General Manager
Read 1 old review
May 12, 2013
Fred Aarabi is very wonderful to deal with. He was extremely patient and easy to deal with. I was was not rushed and he was very honest. If your looking for purchasing a vehicle I would ask for Fred, he will not let you down.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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