Midlands Honda

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

124 Killian Commons Pkwy
Columbia, SC 29203

Sales: (866) 406-2181

Service: (888) 207-2574

Today 9:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 7, 2017
Guru97KSJ
Got a quick call back. Very helpful attendant. Bought the car
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Jul 25, 2017
Response was automatically generated via email. Better than nothing. Found suitable vehicle closer to home.
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Jun 29, 2017
They were prompt with their response to my inquiry.
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Jun 28, 2017
Briana Parker
The service at Midland's Honda was wonderful.
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Apr 23, 2017
Guru55KG
Not happy at all with the dealership trying to come up at the last minute and make you pay for a certification. I feel like dealership tries to make money for nothing on these cars. I feel that the certification should have already been in with the price. I still feel like I paid about $350 too much for the vehicle. Above asking price that was on the internet.
3 of 3 people found this review helpful.
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Apr 7, 2017
It was a GREAT experience.. However, we did not trade for it, but was treated very nice and she contacted us as a follow-up.
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Jan 30, 2017
Outstanding service! Best experience ever!!! Be sure to ask for Matthew Randall and Chris Alston.
1 of 1 people found this review helpful.
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Sep 26, 2016
Not the greatest. After puchising the car lots of dash lights are on.and can not get a straight answer from any one at the dealership.
3 of 3 people found this review helpful.
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Sep 26, 2016
I drove an hour and a half to buy this car. After getting multiple phone calls from the sale manager to make sure I was still coming. When I got there they weren't able to sell it. They lost my respect as a trusted dealership.
5 of 5 people found this review helpful.
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Aug 9, 2016
Great amenities....if that is what you are looking for. Employees are kind but the service is poor. I drove over an hour to look at a car (had an appointment scheduled) and it took almost an hour for me to get to test drive it or talk to anyone about it. I was promised a gift card for test driving, which I did not receive. When I provided feedback to receptionist I was ignored. The car was great but I am hesitant to make a large purchase from a business that does not respect my time and money. Definitely block out the whole day if you want to go look at a vehicle there because nothing moves smoothly. It is unlikely that I will return. Plus side, if you have kids, you can keep them busy while you wait on people to check on this-that-and the other....they have a put put golf course....if service moved faster they wouldn't need it though. Too extravagant for the quality of service.
3 of 3 people found this review helpful.
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Aug 5, 2016
Sales people were nice until after the car was sold. No urgency or concern to resolve issues that were promised to be fixed at a later date. We had to bring the car back multiple times for the same issue. Customer service was terrible once the car had been sold. Sold us a certified used car that didn't look so certified. Front tires were bald and they refused to replace them. Just didn't have an overall good car buying experience. Angela was very helpful as much as she could be, but the rest of the staff just didn't make us feel like valued customers.
2 of 2 people found this review helpful.
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Jul 8, 2016
Very responsive. We found a different car
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Jun 26, 2016
Excellent customer service and follow up with no hard pressure sales tactics!
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Jun 21, 2016
Angela Chase and the rest of the Midlands Honda group were wonderful. Got me what I wanted when I wanted it. I highly recommend giving them a call, and ask for Angela Chase
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Jun 19, 2016
Best car buying experience I have ever had. The customer service was amazing, the people were super friendly, they didn't force you to spend more, and they went the extra mile by filling the tank full for me since I lived an hour and a half away! Michael Harriman is a professional, and when it's time to start looking for my wife a new vehicle next year, he will be the first person I contact.
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May 24, 2016
Great
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May 4, 2016
excellent!
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Apr 19, 2016
The young lady I spoke with was very nice and pleasant.
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Apr 19, 2016
Got a quick response and the info I was seeking.
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Apr 18, 2016
Saw the listing and went over the next morning. Saleslady was very helpful. Waiting around the noisy showroom for a couple of hours was tiring. But we like the car so we're good. Thanks!
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Apr 10, 2016
I got a CRV from them. Awesome customer service experience.
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Mar 27, 2016
Excellent
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Mar 25, 2016
Awesome!
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Mar 7, 2016
They were professional to deal with, but the Car did not have all of the features that we wanted.
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Feb 7, 2016
Good
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Jan 25, 2016
Very easy to talk to. Bought the vehicle for a great price. Wayne made sure to make my first used car purchase a pleasant one.
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Jan 25, 2016
Very helpful
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Jan 24, 2016
JT responded promptly with helpful phone calls, texts, and emails.
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Jan 20, 2016
sbcardio
Great dealership. Very assertive and eager to get a response.
1 of 1 people found this review helpful.
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Jan 14, 2016
Sales manager gave me a price by phone on Saturday seemed easy to work with. I asked for the buyers order on Monday and have been ignored left two voicemails no returned calls. I guess they are not in the selling of cars business.
1 of 1 people found this review helpful.
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Dec 24, 2015
very uninterested. Needed to recondition car I was interested in. Therefore, would take a few days.
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Read 26 old reviews
May 27, 2015
Good service. Purchased the vehicle.
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May 11, 2015
They went the extra mile to have the car cleaned up and checked out mechanically.
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Mar 17, 2015
Price ok
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Feb 7, 2015
Nice cars
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Jan 27, 2015
Prices higher than other dealers.
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Dec 8, 2014
Nanette2526
I saw car listed online I trip to Columbia they were good to the online price and I purchased the car and go back home that day Thank You Midlands Honda!
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Aug 25, 2014
Very responsive
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Jul 17, 2014
responded quickly. bought elsewhere.
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Jul 7, 2014
Got in contact with me quickly and were helpful thank u
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May 26, 2014
dealer added extra prices to deal and we could not get togeather. overall they lied to me on the phone, would not deal with them again
1 of 1 people found this review helpful.
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Mar 2, 2014
I do NOT recommend them at all!!! I had bought my two previous Hondas, 84 Prelude & 99 Accord from them & I knew I was buying a 2014 Accord Ex-L V6. Larry would not give me his best price or answer how much I needed for down payment to get the monthly payments I needed. Plus when I asked about the 0.9% interest rate I had seen from Honda, he said it wasn't available. However Honda Cars of Columbia gave it to me, which again was from Honda not a dealership offer. We were treated so poorly here, we have excellent credit & I had bought two previous vehicles from them, so you would think we would have received better service. Don't go here, go to Honda Cars of Columbia.
1 of 1 people found this review helpful.
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Feb 2, 2014
Very nice on the phone
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Jan 24, 2014
Sales person, Inspira, was excellent. Sales manager was typical sales manager, but store manager, Travis, was willing to negotiate with us. We were very pleased with the outcome.
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Jan 14, 2014
They responded to my email as soon as I had emailed them about the car, and also keep in reach with me about the car and other cars that they have available.
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Dec 16, 2013
Very nice guys, felt comfortable and confident in buying a vehicle. Reasonable prices.
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Jul 30, 2013
My name is David and I am from Anderson South Carolina. A few days ago I contacted Midlands Honda about a 2007 Honda Hybrid for sale on their website. From the very beginning it was a frustrating process. The sales person I dealt with never returned calls when promised and honestly seemed uninterested in selling a car to me at all. I felt like a distraction to his everyday work, which I thought was selling cars. I would like to note that my credit is excellent, I had no trade in to be dealt with and I was not haggling about the price, I thought it was fair. All I wanted to do was get a firm yes on financing and an APR I was satisfied with, drive the two and half hours from Anderson to Midlands Honda, test drive the car and sign papers. I was a slam dunk, an easy sell. It was arduous just getting the information and return calls as I stated but finally after talking to a manager I was assured today 7/25/13 that the car was on the lot and ready to go. I drove the two and a half hours to Midlands Honda and as soon as I got there I was informed that the car was in the back, back lot. We went out and grass was growing up around the car and it wouldn’t even start. Of course the paper work was not ready and obviously didn’t need to be. I drove two and a half hours, took the day off of work to pick up a car that both a sales manager and sales person told me was ready to go and it wasn’t even drivable. In spite of my overwhelming frustration and anger I composed my self and agreed to give Midlands Honda an opportunity to redeem themselves and look at a few other cars. My new salesman, Carl, was the only bright spot in my whole experience. He was very understanding, nice, and helpful… a real cool guy. At any rate, Carl helped me find another car to make an offer on. I made an offer on a Civic $2000 below asking price. After all of my trouble Midlands Honda was not even willing to move $1 towards my offer. They tried to tell me they were breaking even at the asking price and not making any money. First of all, with the invetory that Midlands Honda does I found it a little hard to believe they would break even, not making any money. Secondly, if they took a hit they could surely make it up down the line. However, they were not willing to help me. $2000 it seems is to steep a price to maintain integrity and what seemed previously to me to be an impecable reputation. Nevermind that I am in the hole for gas money for a 250 mile round trip and a full day of work, a seven and a half hour day including time wasted at the dealership. Nevermind that I was either lied to or a victim of extreme incompetence. They did me wrong and were not willing to make it right. The odd thing was that the sales manager seemed a bit irritated that I wouldn’t buy from them, almost shocked, like I was the jerk. Wow. Midlands Honda displayed some of the worst customer service (except for Carl) that I have ever experienced in my life. It is still surreal to me. Can’t belive they actually let me drive two and a half hours to buy an undrivable car while allowing me to believe the whole time it was ready to go. The finance manager didn’t seem all to concerned with my plight and after a half hearted unauthentic apology all he did was try to sell me a car at his price. The irony? On the way home, I-77 displays a billboard which reads “Midlands Honda cares about you.” Nothing could be further from the truth. They didn’t care about me. I would never do business with them nor could I ever recommend them to any of my friends. What a nightmare and a waste of my time and gas money. So frustrated. Can’t believe Midlands Honda can conduct business in such a manner and remain open. Let Carl run the place.
1 of 1 people found this review helpful.
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Jul 26, 2013
Pretty good service
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Jul 14, 2013
Friendly and helpful, not what I was looking for
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May 31, 2013
Wonderful communication till we find our expectatins.
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May 8, 2013
Great experience, I just live to far away. Very helpful!!
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Mar 13, 2013
They were very pleasant and enjoyable to work with. A friendly atmosphere. Would buy all my cars from them.
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Mar 2, 2013
Advertised price was not final price.
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Dec 2, 2012
great experience
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Nov 30, 2012
Nice folks
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Aug 25, 2012
Very friendly and fast response!!
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Apr 11, 2012
great
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