Metro Autoplex

12602 Research Blvd
Austin, TX 78759

Sales: (512) 865-5171

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 29, 2018
As a former (moderately successful) car salesman I was astounded at the apparent disinterest and complete lack of followup after their initial response (that came late the next day). Based solely on that short response that I received (after submitting my info for contact purposes, mind you), I decided not to pursue this vehicle. At first I was surprised at how long that car was on the market but frankly, if the rest of their salespeople are as jaded as that internet staff, I'm sure that Passat is "still available".
2 of 2 people found this review helpful.
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Mar 20, 2018
They were very helpful. Did not rush me, allowed me to take my time. Had information on the car. Answered all my questions. The buying process did not take long. I felt I was treated fairly.
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Mar 1, 2018
Kathh
Great
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Feb 27, 2018
Guru5KP9W
On 2/22/20018. The Dealers there are very friendly and as far as I honest with their answer. Viewed 2 trucks one for $4950 (2002) and $5495 (2004). I told sale rep thst i prefer the 2004 and i had only $5000 cash. Excluding sale tax, title, etc. $500 and snother $200 to repair tear in driver seat. They took the payment of $5200 and will pick up truck this week with seat repair and the balance of $500. Made a followup call on my truck and the present is not ready for pick up. Will call again in 2 days. Was told that said repair will take only couple days.
0 of 1 people found this review helpful.
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Jan 12, 2018
It was very good. They were easy to deal with. I called back with several questions and the owner patiently answered my questions.
1 of 1 people found this review helpful.
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Nov 21, 2017
Holypastry
The car was not well maintained. lot's of rust all around, according to the mechanic I brought it to, it has been in an accident (not reported in the listing). The staff became close to rude when the deal didn't come through.
12 of 12 people found this review helpful.
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Response from current dealership owner:
We do not appreciate the lying under the reviews just because we didn't accept your rediculous offer. If this review is not removed , you will hear from my attorney. You can not go places and ask for 50% discount, and when you get rejected you try to retaliate. We run an honest business with a good reputation, get lucky somewhere else. We will protect our business reputation against low ballers like you. If you don't have enough money to purchase a car, look for a budget, not any car.
Oct 22, 2017
Awesome!
3 of 4 people found this review helpful.
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Sep 2, 2017
Rcollins232
Vehicle looked good on the outside. Didn't run very well, made squeaking noise while driving and the AC sounded horrible when we turned it on.
14 of 15 people found this review helpful.
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Jul 10, 2017
Great experience, bought a different car at same dealership.
3 of 5 people found this review helpful.
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Jul 3, 2017
Extremely shady. I tried to buy a car from them a couple of days ago but wanted to get it checked out by a mechanic first. Mechanic found a pretty severe oil leak. When I brought the car back to the lot the dealer told me it was just condensation and that the mechanic was an idiot. Then he said he would take $100 off the price and I could get it fixed. I said I would still buy the car if they got the oil leak fixed and he said I would have to leave a $200 deposit for him to fix the car. I said I would be happy to look at the car again if they got it fixed first. At this point the dealer became very rude and crumpled up the mechanics report so I left. I would highly recommend getting your vehicle checked by a mechanic before buying a vehicle from them.
17 of 18 people found this review helpful.
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Feb 17, 2017
The dealer seems busy. I only receive one or two word responses when asked about the details of the vehicle. Does not make me feel like I should make the drive to go and see the vehicle.
14 of 16 people found this review helpful.
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Feb 9, 2017
NSX_1384
Great
4 of 11 people found this review helpful.
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Feb 4, 2017
With the help of my sister, I bought my son his first car. Tony was beyond helpful!
14 of 17 people found this review helpful.
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Nov 28, 2016
I contacted dealer and kept calling on the car but could never get response back after sending email. Plus when I called the one time they said they would call me back because did not know what vehicle I was inquiring on and would have to go look for it but assured me they would call back. When I didn not hear back called couple more times and finally got the person I talked to and he was like oh yeah I was suppose to get back with you. He did confirm the car was there asked him few more questions and told him I was going to make the drive to see the car and test drive it if not that day then on Monday. The next thing I know the car goes up 1000$ from price I confirmed on thier on line chat. So I am not satisfied with this place at all.
20 of 28 people found this review helpful.
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Sep 22, 2016
We bought our son a 2008 Honda Civic Si from this dealer. They appear a little disorganized, but their friendliness, prices and ability to let you decide with ZERO pressure was a big plus for us. They do NOT finance, it would have been nice to know that, but again it was no problem to go get the loan and come back. There were a few obvious things wrong with the car and they agreed to fix the two problems we asked them to. They ordered the part and gave us a loaner car for the few days they had to keep our car to repair the major issue. We have not had the other issue fixed yet, but they said they have ordered the part and it should be in in a few days. I have no reason to not trust them. The other problem was a recall Honda has already fixed for us. All in all I would DEFINITELY recommend these guys.
20 of 22 people found this review helpful.
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