McNelly Whaley Motor Company

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Internet Approved, Blue Oval Certified, Quality Checked

750 Dolly Parton Pkwy
Sevierville, TN 37862

Sales: (865) 453-2833

Service: (888) 453-2833

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 24, 2017
They had what I was looking for, but the cars interior was not as clean as it should be and they did not want to clean it unless I bought it.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jun 16, 2016
Fantastic group of people there. Everyone is friendly and very helpful. Two thumbs up!
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Read 1 old review
Dec 20, 2013
Really disappointed in this experience. We were all set to come in and put our final signatures on all paperwork, and drive away in our new car. I had called prior to leaving our house (we live an hour away) and was told everything was good to go, and that we would be driving tonight. I even went ahead and added the car to our insurance policy before leaving, so we could roll right of the lot with no issues, and actually leave for out of town this evening. After getting to the dealership, we were then told that they could not sell us the car after all. It apparently had several awful mechanical issues, they had just found that morning. Never once were we called to inform us of this information, for all we knew we where still getting "our" car. For starters, this vehicle should have never been listed for sale through them, had they of not done their inspections yet. Then to boot knowing we were trying to leave town, not only could they not sell us the car, but then tried to sell us a car more then double the price of the one we had been anticipating of buying, which didn't even fit our needs in a vehicle. ( Big difference in trying to buy a car with a third row seat, and being offered a sedan.) They had gone ahead and preapproved us for that car without ever receiving a phone call from them about the situation, or our consent to preapprove us for a different vehicle then what we intended on buying. To boot all car rental places were closed by the time they let us know anything, and we have no had to push our trip until tomorrow when avis opens. I do appreciate the fact they were honest about the issues the car had, however it should have never been an issue or listed for sale. Will not go back again, has cost more time, money and grief then it was ever worth.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

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