McDavid Plano Lincoln

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3333 W Plano Pkwy
Plano, TX 75075

Sales: (855) 856-4054

Service: (866) 464-5394

Today 9:00 AM - 8:00 PM
(Open Now)
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Mar 15, 2018
Prices for pre-owned cars high. Did respond to inquires and comments quickly. More interested in making a sale at predetermined price than being realistic about the market value.
Response from current dealership:
Thank you for your feedback Bill. We hope that we can earn your business in the future and get you into the vehicle of your choice at a price favorable to you. In the meantime, should you have any questions, feel free to reach out to our team at 972-468-8743.
Mar 5, 2018
The salesman Henry Ford quickly contacted me and was courteous and knowledgeable. Too bad the vehicle didn't have all the options I required.
Feb 26, 2018
I asked for a price for a car listed without the price. I received a generic response
Response from current dealership:
Greeting and thank you for bringing this to my attention. I am sorry that you have been unable to receive pricing. If you still have interest, please give me a call at 972-468-8743. Thank you and I look forward to assisting you. Johnny Yanez, General Sales Manager
Dec 1, 2017
Great sales people. Susan was absolutely excellent in completing both sales. We have purchased to Lincoln MKS from her.
Sep 29, 2017
Very good experience with them . Susan the sales lady was great and AJ in finance was awesome as well ! Will definitely do business with them again .
Sep 5, 2017
Bought the car, but they promised some things they haven't followed up on. For example: the car came with only one key bob & they promised it to us by overnight mail. They never sent the key, but claimed they did & that we lost it. They later admitted they lost the key, but have yet sent the key yet after three weeks. Seems that they do a lot of finger pointing but very little action! Update: Every issue has been settled now! It took going to the going to the General Manager but he took care of the issues, promptly!
Feb 20, 2017
Very good
1 people found this review helpful.
Jan 21, 2017
Had good service during buying process!
1 people found this review helpful.
Jan 2, 2017
Vehicle was already purchased. Post should have been removed but friendly sales people tried to suggest alternative vehicle
1 people found this review helpful.
Sep 8, 2016
Prompt email and phone call.
Read 12 old reviews
Jul 1, 2016
Dealer respnded promptly. Went to look at the truck, but didn't get to test drive it because someone else purchased it before I could.
Apr 2, 2016
They failed to disclose before my appointment that all their vehicles had significant hail damage. I was very disappointed that I had driven that distance and wasted my time. I ended up buying a new 2016 Ford Explorer Sport at another Dealership.
Mar 27, 2016
no hassle deal made for 2012 Navigator he advertised on CG.
Feb 15, 2016
Great service
Jun 2, 2015
Excellent follow up. Great dealership.
Aug 12, 2014
Had some issues but overall was a good experiance
Jul 26, 2014
I did not purchase a vehicle, but the dealers were very considerate and constantly looking for my needs.
Apr 23, 2014
Car was not available. Persistent sales rep tried to sell us a different vehicle.
Mar 23, 2014
Although the car I was interested in was sold. Their response time was very fast.
Feb 16, 2014
Susan Najjar was excellent. Very helpful and knowledgable. John Reed also very helpful
Nov 23, 2013
They called repeatedly every day
Jun 1, 2013

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