Matador Motors

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5901 34th St
Lubbock, TX 79407

Sales: (806) 687-7300

Today 9:00 AM - 6:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 28, 2016
Nice truck and worth the price but more than my budget would allow.
1 of 1 people found this review helpful.
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Read 3 old reviews
Feb 2, 2016
Great response time. Then it turned into a one sided appointment setting, and annoying number of calls and voicemail. It's very unprofessional to call a customer and say you'll return a call but actually set a random appointment instead, then harass the customer about said appointment which they hadn't agreed to. Customer service tip: let the customer seek you out, don't hound the customer. Allow them to respond, you don't know their work schedule or circumstances as to why you're not getting an instant reply so give people their space. After 4 voicemails in a day, and so many throughout the week, nobody wants to deal with a desperate salesman. I'll find my vehicle elsewhere.
4 of 4 people found this review helpful.
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Nov 30, 2015
Very good!
1 of 1 people found this review helpful.
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Jun 23, 2015
Very quick response time. Extremely helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the very kind words Joe. I always value what you as a customer and a consumer have to say about how we do business. It really helps us be as consumer friendly as we can be and value that.

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