Mac Haik Dodge Chrysler Jeep-Houston

11000 North Fwy
Houston, TX 77037

Sales: (832) 775-8951

Service: (888) 495-6627

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2013 Ram 1500 Used Cars in Houston, TX 77037

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Price: $18,991

Mileage: 27,321

Location: Houston, TX 77037

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pw7 Bright White Clear Coat Description: Used 2013 Ram 1500 for sale - $18,991, 27,321 miles
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2015 Buick Encore Convenience AWD Used Cars in Houston, TX 77037

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Mileage: 18,775

Location: Houston, TX 77037

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2015 Buick Encore Convenience AWD for sale - $15,997, 18,775 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Navigation System
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2013 Lexus GS 350 RWD Used Cars in Houston, TX 77037

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Mileage: 69,628

Location: Houston, TX 77037

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2013 Lexus GS 350 RWD for sale - $19,992, 69,628 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
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2007 Jeep Wrangler Unlimited X Used Cars in Houston, TX 77037

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Price: $10,992

Mileage: 127,545

Location: Houston, TX 77037

Average time on market: 28 days Certified Pre-Owned: No Color: Black Description: Used 2007 Jeep Wrangler Unlimited X for sale - $10,992, 127,545 miles with Steel Wheels
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2013 Dodge Durango SXT Used Cars in Houston, TX 77037

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Mileage: 76,327

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2013 GMC Yukon SLT Used Cars in Houston, TX 77037

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Mileage: 90,047

Location: Houston, TX 77037

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2015 Jeep Grand Cherokee Limited Used Cars in Houston, TX 77037

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Mileage: 26,130

Location: Houston, TX 77037

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2012 Ram 1500 ST Crew Cab Used Cars in Houston, TX 77037

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2011 Jeep Wrangler Used Cars in Houston, TX 77037

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Mileage: 69,591

Location: Houston, TX 77037

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2015 GMC Sierra 1500 Denali Crew Cab 4WD Used Cars in Houston, TX 77037

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Mileage: 60,515

Location: Houston, TX 77037

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2013 INFINITI FX37 Base Used Cars in Houston, TX 77037

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Price: $20,495

Mileage: 53,875

Location: Houston, TX 77037

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Gray Description: Used 2013 INFINITI FX37 Base for sale - $20,495, 53,875 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
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2016 Ram 1500 Rebel Crew Cab 4WD Used Cars in Houston, TX 77037

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Mileage: 18,384

Location: Houston, TX 77037

Average time on market: 49 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Black Description: Used 2016 Ram 1500 Rebel Crew Cab 4WD for sale - $36,392, 18,384 miles with Bluetooth, Aluminum Wheels
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2015 Volkswagen Jetta Used Cars in Houston, TX 77037

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Mileage: 51,040

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2013 BMW 3 Series 335i xDrive Coupe AWD Used Cars in Houston, TX 77037

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Mileage: 43,006

Location: Houston, TX 77037

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2015 Chevrolet Malibu LS Fleet Used Cars in Houston, TX 77037

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 26, 2017
Jeremy Hennesy
Overall good experience. Process was not stressful or hassling. Negotiated to what we were willing to afford and live with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 5, 2017
Aggressive salesman Told car was on the lot Drove long distance car was not there. ☹
Is this review helpful? Yes | No

Response from Mac Haik Dodge Chrysler Jeep-Houston:

Ronald, we're disappointed to learn that we didn't meet your expectations.  We always want our customers to have an enjoyable, hassle-free experience.  We would appreciate a chance to make it up to you; please contact me so I can work on fixing anything that went wrong.

Best,
Nancy Lambert
281-310-9555
nlambert@machaikdcj.com
Nov 24, 2017
Friendly and no pressure Very positive experience
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2017
EL Marsh
Good place, price a bit high for high mileage vehicle. Very professional.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Dodge Chrysler Jeep-Houston:

Hello,
Thank you for sharing your feedback! We are thrilled that you had a good experience. We hope the next time we can make it an even greater experience. We appreciate your business with us and hope to work with you again!
Nov 4, 2017
Dale0749
Went to look at the car on a Saturday. Actually looked at it but it wasn’t ready to be sold. Still going through inspection and repair. Sales person was going to call me once ready to drive on Monday. Never called. When I called as a follow up he told me that another sales person had grabbed it as it came out of the shop and sold it before he even knew.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Dodge Chrysler Jeep-Houston:

Thank you for taking the time to rate us. It is always our goal to provide each and every customer with a 5-star experience, and we're disappointed to see we didn't achieve that with you after your car-buying experience last Saturday. Please contact me at your convenience so I can learn more about your situation, and work on making things right.
Best regards,
Nancy Lambert
281-310-9555
nlambert@machaikdcj.com
Oct 14, 2017
Cool experience just couldn't get the truck out of my price range
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 5, 2017
Got there was told it was available, sat down and was told it wasn't available. I got a call a day later asking was I still interested, because it available. Too much back and forth for me.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Dodge Chrysler Jeep-Houston:

Kizzy, I regret to hear of any miscommunication that has led to your frustration and distrust. I would appreciate the chance to speak with you to get a better understanding of what happened. Please e-mail me with your preferred contact so I can get in touch.

Best,
Nancy Lambert
281-310-9555
nlambert@machaikdcj.com
Sep 24, 2017
After initial contact, dealer did not get back with me after they said they would.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Dodge Chrysler Jeep-Houston:

Steve I am sorry to hear we did not meet your expectations. Please feel free to contact me and I will be happy to assist you with any questions, comments, or concerns you have. csmith@machaikdcj.com i will be more than happy to assist you in any possible way.
Aug 9, 2017
Elizabeth Asamoah
Great customer service! Great clean cars with affordable prices!
1 of 2 people found this review helpful.
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Jul 25, 2017
Excellent people to work with. Moriah and Anthony are helpful and understanding it needs.
0 of 1 people found this review helpful.
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Jul 6, 2017
Very professional people, help on every question.
0 of 1 people found this review helpful.
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Jul 1, 2017
Quality service
0 of 1 people found this review helpful.
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Jun 30, 2017
Johana1979
I was talking with Jordy and he never help me even he lost a copy of my check and the only thing he said that i dont ear enough to apply then i send a text online and the lady told jordy again and their answer was that they didnt have how to proof my income and they have my bank statment and the copy of my pay check that was really a shame.
1 of 1 people found this review helpful.
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Jun 9, 2017
Great folks and easy to do business with.
0 of 1 people found this review helpful.
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May 25, 2017
Jason the car salesman was cool. They waaaaaaay over price their vehicles and and their presentation of my truck after purchase was a joke. The seats looked like car cleaner exploded on them and nothing was wiped down. Dash was filthy. The truck needed two new tires so they slapped on two new tires that aren't even close to resembling the back two. Speakers were blown in the truck and they wouldn't replace them before I left the dealer. Only had one key with no remote.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Dodge Chrysler Jeep-Houston:

Joe thank you for your feedback we make every attempt to price our cars at or below current market value. I am glad that you came to an agreement on the price of your new vehicle. Sorry that the vehicle was not cleaned to your satisfaction please feel free to bring the vehicle in for another detail. Unfortunately withjout buying  all 4 tires sometimes tire brands cannot be matched.
May 13, 2017
Excellent---Henry Cisneros very professional and friendly
Is this review helpful? Yes | No
May 13, 2017
Truck still listed. When I drove 1 hour and 15 mins to the dealership, writes another 20 mins just to tell me they sold the truck that morning. But before driving there. There truck was being cleaned and getting ready for the test drive.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2017
Purchased the car. Quick in and out service. Everyone was friendly and efficient and answered all questions in a timely manner. They had me in and out within a couple of hours. Very satisfied.
Is this review helpful? Yes | No
Feb 28, 2017
fast and easy transaction thankyou
1 of 1 people found this review helpful.
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Feb 28, 2017
Good Experience, salespeople very helpful
1 of 1 people found this review helpful.
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Feb 25, 2017
They told me the truck was there drove an hr and half and they sold it a few days earlier never do business with them
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2017
First response was for a car I did not contact them about. When I asked about the 2 vehicles I was interested in on their site I got no response. I think the vehicles were not available.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 12, 2017
This dealer (Ivonne)contacted me several times to make a test driving appointment, once we made the appointment and I arrived on time to the appointment, they told me that the car was sold one day before. That's dishonest!!! Why they didn't call me to cancel the test drive appointment or at least to let me know that the car was sold. THAT'S NO SERIOUS for a big dealer like this. I am very disappointed!!!
4 of 4 people found this review helpful.
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Jan 23, 2017
Ok.they responded but actual color was not mentioned then after was it was not color I was looking for
3 of 4 people found this review helpful.
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Jan 13, 2017
patkelly11
I had a specific question about the A/C not working properly and they never responded, but still expected to me to drive 45 minutes to see the vehicle.
5 of 5 people found this review helpful.
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Jan 1, 2017
The way that internet sale people are responding is strange. Some time 5 call in one day, but when you decide for test drive, no answer! After 45 mile driving to dealership, the salesman out of the blue stated the TT&L is not included in "out of door" price, so why you call it out of door price! In my case, we need to add 1600$ to 20000$ internet price that we found on dealership website, so the real out of door price was 21600 !!!! Just we waste our time an gas!
9 of 10 people found this review helpful.
Is this helpful? Yes | No
Dec 28, 2016
Called set up an appointment to see a vehicle. After driving 50 miles paying tolls only to find out they did not have a car. A true bait and switch. Got on the phone to speak to a manager no one would take my call.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Dec 4, 2016
Good
2 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Dodge Chrysler Jeep-Houston:

Thank you for the feedback, Jose!
Dec 2, 2016
adroogsma
Amanda contacted me immediately. She got me in contact with a sales person, Terrence, who was also prompt and got everything put together for me over the phone and by email. I was able to drive down and pick up the car without any changes to the deal or miscommunications. Overall a great experience. I was in and out of the dealership in 2.5 hours which seems like a long time considering the deal was all but agreed to before I got there. But, there were other customers there finalizing their deals and my only waiting time was for finance which is normally the case. Terrence, great job!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Dodge Chrysler Jeep-Houston:

Thank you for your wonderful feedback! We will be happy to let Amanda and Terrence know about your review. Thank you for the five-star rating!
Nov 9, 2016
Contacted me once - supposed to send photos but received none.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2016
Quick response
0 of 3 people found this review helpful.
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Oct 24, 2016
Cricioman77
Terrible experience. The car had a huge bump on the side and it was rusty already. The body was not in good conditions. The price was good but the staff made the entire process a very unpleasant experience. They were more interested in running a credit report for a loan than talking about the car. I asked for the best offer they could do considering a trade-in but they were reluctant. After 30 mins they showed up with the same price. It's not the first time I have a bad experience with Mac Haik. No more Mac Haik.
17 of 17 people found this review helpful.
Is this helpful? Yes | No
Oct 14, 2016
Said the car they had advertised was in transit and he was going to call me when it came in. I am sorry, but I don't believe they ever has the car they had advertised and I certainly don't believe it's in transit. It's been 2 weeks and I still haven't heard back from them.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Oct 5, 2016
rcasarez
Told them my situation up front and they assured me they could help me, but they pulled my credit for nothing because we couldn't get the deal closed. They didn't want to come down on the price of the suv or give me more on my trade, so at the end of the day they don't do whatever it takes to close the deal. Was most disappointed that I was assured the deal was not going to be am issue to close then I heard conflicting stories about why it didn't.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Sep 20, 2016
They were firm on the price and would not budge so there was no incentive to driving 6 hours to buy the car for the listed price.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Sep 12, 2016
The sale man was great
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 2, 2016
My experience was great,
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 30, 2016
MicksterTX
Contact within 24 hours
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 3, 2016
Wouldn't negotiate. Took extremely lone to evaluate my auto.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2016
Good
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 28, 2016
Had the car I wonted but it was too high impact color orange . I bought at another dealer but would not be fair to name it here . Thanks guys
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 24, 2016
Told me they had it and I get there a they told me they sold it.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Jun 21, 2016
Getting told hey come in p we got it and when I show up it was sold in auction really isn't my cup of tea. Not to mention never getting a call back
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Jun 16, 2016
Excellent dealership!! Everyone was friendly and very easy to deal with.... A pleasant experience! I highly recommend going there to shop for your next vehicle!!
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 7, 2016
Very good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 5, 2016
ask for Terrance. makes the experience a good one.
1 of 1 people found this review helpful.
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May 21, 2016
Pleasant folks. Thank you
1 of 1 people found this review helpful.
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May 3, 2016
Insulting, and belittling that I dare question that at 50K plus miles I thought it was over-priced
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 25, 2016
Awesome relationship building on phone. Really honest and forthright. The financial manager is very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 19, 2016
I called and scheduled a test drive, to sit an hour in traffic, and when I got there I was told the car was not available. It is over a week later and the car is still on the website, and the computer chat says it is available, but the dealership, which will only respond by email now, says the car is not available..
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 18, 2016
BEWARE of this car dealership!!!! About 2 hours after speaking to a salesperson and he told us that the car is still available to purchase and test drive, we get there and he told us that the car has already been sold "just this morning". REALLY????? Yet 2 weeks after inquiring about this car, it is still advertised on-line and at even a lower price. LOL
8 of 10 people found this review helpful.
Is this helpful? Yes | No
Mar 28, 2016
They comfirmed the truck was there, as soon as i got there to look at the truck they said it was being sold as we speak. I guarantee it was lies. I bet they just do that to bring you in and then just try to sell you something else. I wouldnt recommend this dealership at all. And the truck is still shown that its uo for sale even though its been "sold".
5 of 6 people found this review helpful.
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Mar 23, 2016
Sal_P
Pleasent
1 of 1 people found this review helpful.
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Mar 18, 2016
Very poor experience. Called at 1:30pm to confirm vehicle was still there and available for purchase. Set appt for 2:45, drove an hour in traffic with my son for him to teat drive. Upon arrival, we waited 15 minutes and were told the woman booking the appt wasnt available. We were then told the vehicle had already been sold earlier that day in a fleet sale. The vehicle remained posted at least through the next day when was the last time I checked. The staff showed very little concern or remorse for the situation and sinply tried to sell another vehicle.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 16, 2016
Jacob Munoz
Was told two different things by two different sales reps in regards to the origin of the vehicle. I overlooked that and was still interested, then it happened again, one rep said we can give you the price you're asking for your trade-in then another one said we can't. I drove up there to get it straightened out and by the time I got up there, they had sold the truck. They didn't even try to contact me, after we had been in contact all day about it to the point where they said they would have the paperwork ready for me and asked about my pre-approval, etc. Would not recommend them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 13, 2016
Quick easy. Car was detailed to perfection
Is this review helpful? Yes | No
Mar 2, 2016
emailed me, and then called. I asked another question by email, and never received a response.
Is this review helpful? Yes | No
Feb 23, 2016
Great
Is this review helpful? Yes | No
Feb 21, 2016
Muy buen dealer altamente recomendado. Los vendedores muy buena onda y con ganas de ayudar.. Pregunten por Eric o Martin...
Is this review helpful? Yes | No
Feb 20, 2016
Good
Is this review helpful? Yes | No
Read 13 old reviews
Mar 13, 2014
Professional
Is this review helpful? Yes | No
Feb 27, 2014
very helpful in searching for the car
Is this review helpful? Yes | No
Feb 26, 2014
Lied to me about the car still being available to get me to come back, so that they could try to sell me something else. I sent the Internet Sales Manager an email when I got back home and got no response. I will not recommend them to anyone.
Is this review helpful? Yes | No
Nov 11, 2013
Car looking at had some problems, sales person was to check what was wrong and let us know if they would fix, we wanted this car but nobody called us back so we bought our second choice.
Is this review helpful? Yes | No
Jul 17, 2013
Great communication! Quick and hassle free transaction.
Is this review helpful? Yes | No
Jun 27, 2013
dbcooper54
they responded. said they still had it. I told her i would stop by in a few hours, after work. drove 30 miles one way to they lot and they didn't have it and didn't really have a good excuse.
Is this review helpful? Yes | No
Jun 27, 2013
they approved me for one percentage and then days later changed it too something else.
Is this review helpful? Yes | No
May 9, 2013
great place to get a car no hassel by sales men and just nice people
Is this review helpful? Yes | No
Mar 6, 2013
not laramie 4x4
Is this review helpful? Yes | No
Feb 5, 2013
I received 19 emails every night for 4 days. emails were generic not personal. Never answered my questions.
Is this review helpful? Yes | No
Sep 5, 2012
They were quick on feedback
Is this review helpful? Yes | No
Jun 13, 2012
Great, Great, Great Deal! This was a pleasant atmosphere, they did not pressure me into a buy even though I was a little indecisive. They worked on beating my finacing rate at my credit union, answered all questions, ran the car faxs, and if you don't actually like the cloth in that particular car they will add leather for a very low price ($650) plus you get to pick the leather color. The man you need to speak with is Ronald Tucker!!!! He will not lose your business, tell him what your budget is, tell him what you are comfortable paying a month, and he will make it happen. Whether you are buying a new car or used car, RONALD TUCKER!! I was very pleased when I drove away. They even let me take the vehicle home for a day and I hadn't even committed to buy it. They said drive it home, get a feel for it, and if you sleep on it and wake up tomorrow still not feeling it or the deal, no pressure, don't buy it. I did just that! They also let me take the vehicle to the dealership as it still had a warranty on it and everything checked out. Needless to say, I purchased that vehicle last Saturday and I'm so glad I did. MAC HAIK, I WILL BE BACK. T. JOHNSON
Is this review helpful? Yes | No
Jun 7, 2012
i ready buy a car thanks
Is this review helpful? Yes | No

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