Mac Haik Chrysler Dodge Jeep RAM-Katy

12111 Katy Fwy
Houston, TX 77079

Sales: (832) 358-3887

Service: (888) 865-1318

Today 9:00am - 8:00pm
(Closed Now)
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2007 GMC Yukon Denali AWD Used Cars in Houston, TX 77079

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Price: $12,992

Mileage: 122,137

Location: Houston, TX 77079

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2007 GMC Yukon Denali AWD for sale - $12,992, 122,137 miles
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2014 Chevrolet Volt Premium Used Cars in Houston, TX 77079

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Mileage: 36,140

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Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Chevrolet Volt Premium for sale - $13,100, 36,140 miles with Navigation System, Bluetooth
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2014 INFINITI Q50 Premium Used Cars in Houston, TX 77079

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Mileage: 34,509

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Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Black Obsidian Description: Used 2014 INFINITI Q50 Premium for sale - $20,994, 34,509 miles with Navigation System, Bluetooth
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2015 Dodge Charger SXT Used Cars in Houston, TX 77079

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Mileage: 38,223

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Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2015 Dodge Charger SXT for sale - $17,295, 38,223 miles with Bluetooth
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2015 Toyota Camry SE Used Cars in Houston, TX 77079

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Mileage: 24,940

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Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2015 Toyota Camry SE for sale - $14,994, 24,940 miles with Bluetooth
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2013 Chevrolet Traverse LTZ Used Cars in Houston, TX 77079

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Price: $22,992

Mileage: 31,564

Location: Houston, TX 77079

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Atlantis Blue Metallic Description: Used 2013 Chevrolet Traverse LTZ for sale - $22,992, 31,564 miles with Navigation System, Bluetooth
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2014 INFINITI QX80 Base Used Cars in Houston, TX 77079

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Price: $35,994

Mileage: 55,973

Location: Houston, TX 77079

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Moonlight White Description: Used 2014 INFINITI QX80 Base for sale - $35,994, 55,973 miles with Navigation System, Bluetooth
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2015 Chevrolet Silverado 1500 LS Double Cab Used Cars in Houston, TX 77079

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Price: $21,992

Mileage: 37,000

Location: Houston, TX 77079

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Ice Metallic Description: Used 2015 Chevrolet Silverado 1500 LS Double Cab for sale - $21,992, 37,000 miles with Navigation System, Bluetooth
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2013 Jeep Patriot Sport Used Cars in Houston, TX 77079

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Price: $9,991

Mileage: 39,887

Location: Houston, TX 77079

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2013 Jeep Patriot Sport for sale - $9,991, 39,887 miles
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2014 Ram 1500 Express Crew Cab Used Cars in Houston, TX 77079

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Price: $23,993

Mileage: 27,507

Location: Houston, TX 77079

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2014 Ram 1500 Express Crew Cab for sale - $23,993, 27,507 miles
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2016 Kia Forte LX Used Cars in Houston, TX 77079

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Price: $9,995

Mileage: 43,823

Location: Houston, TX 77079

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2016 Kia Forte LX for sale - $9,995, 43,823 miles with Bluetooth
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2017 Chevrolet Tahoe LT Used Cars in Houston, TX 77079

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Mileage: 26,969

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Average time on market: 46 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2017 Chevrolet Tahoe LT for sale - $40,994, 26,969 miles with Navigation System, Bluetooth
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2013 INFINITI EX37 Journey Used Cars in Houston, TX 77079

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Mileage: 49,984

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2015 Audi A3 2.0T quattro Premium Plus Sedan AWD Used Cars in Houston, TX 77079

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Mileage: 21,254

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Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Glacier White Metallic Description: Used 2015 Audi A3 2.0T quattro Premium Plus Sedan AWD for sale - $22,992, 21,254 miles with Bluetooth
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2016 Toyota Tacoma Double Cab V6 TRD Sport Used Cars in Houston, TX 77079

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Price: $28,991

Mileage: 17,716

Location: Houston, TX 77079

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2016 Toyota Tacoma Double Cab V6 TRD Sport for sale - $28,991, 17,716 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 4, 2017
duncan1414
very responsive, however make sure you deal with them on drive out cost vs sales cost as they add in over $1300 of overpriced items (locking lug nuts, tint, nitro) and call it "TTL"
Is this review helpful? Yes | No
Nov 26, 2017
Yes.....very timely
Is this review helpful? Yes | No
Nov 26, 2017
GuruZT817
Quick response
Is this review helpful? Yes | No
Nov 26, 2017
Not good at all bad Experience. I was told a truck that I was looking for was on the lot and it was not a trip for nothing. Salesman very aggressive
Is this review helpful? Yes | No
Nov 23, 2017
Great
Is this review helpful? Yes | No
Nov 14, 2017
Would not recommend this dealer at all! I called around 7:15 pm 45 min before they close to check if they stillhad a truck available I was interested in and the salesman told me yes and set up an appointment to test drive the next day at 9 am when they open and the salesman even texted me 45 min later at 8 pm to confirm my appointment. So I made the 45 min drive the next day and when I arrived they told me they did not have the truck that someone took it the night before but they were declined so the truck would be back later but not sure what time. So either they sold this truck over night while they were closed or they lied to me. Also while I was there they showed me another truck they had at their dealer in Temple, Tx which I had never heard of so I ask the salesman how far it is and he tells me 30 to 45 min away and they could bring it for me so I thought ok. While salesman stepped away from desk for a second I decided to Google their Temple dealer, turns out it was 2-1/2 hrs away! Nothing but lies from these guys! A waste of my time, do not waste your time with these guys.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 7, 2017
The sales agent was inattentive. Had to call back and speak to another agent only to find out the vehicle sold. Never got additional pictures that were requested.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2017
It was great good customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2017
Good customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 1, 2017
Got a reply but car had a contract before I could visit the dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 23, 2017
they sold the car I wanted but I still left the lot satisfied
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2017
Responded in a timely matter
Is this review helpful? Yes | No
Oct 11, 2017
Rawle_17
It was not exactly what I wanted...but the Kamal was very courteous and helpful.
Is this review helpful? Yes | No
Oct 10, 2017
Fibonacci12358
This is a bait car. It's been gone for a very long time and we were baited into coming to look at it (quite a long drive) almost a week ago and it was already gone then. (Yet it's still posted) they used it to get us in. We found a different car we liked but they tried RAISING THE PRICE 1600 dollars after they saw we liked it and wasted time test driving it and got to the negotiating table. Scammers!
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Oct 4, 2017
marinedan03
5
They didn't have the truck and scheduled the appointment to show the vehicle anyways. They kept me waiting in the lobby for quite a while and after almost an hour, mentioned they truck was no longer available. Afterwards, they tried to sell me on an older truck with higher mileage at a higher price and there was extensive body damage.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Sep 26, 2017
Went into the dealership yesterday and they told me this exact same sonata was 14994. I got to the finance office to make a deal and suddenly it is 15994!!! They lied about the price online to get me in there and would not honor it. Very deceptive!!!
4 of 5 people found this review helpful.
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Sep 22, 2017
great people to dealwith.my wife did not like color we have car ame color.
0 of 2 people found this review helpful.
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Sep 7, 2017
bnc071175
Quick response and follow up
0 of 2 people found this review helpful.
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Aug 4, 2017
Followed up very fast with email to address my needs and concerns about the car. I recommend them.
0 of 1 people found this review helpful.
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Jul 25, 2017
amassoud
We worked with Leo who was very pleasant to work with.
0 of 1 people found this review helpful.
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Jul 25, 2017
The salesman kept on pressuring me they said it was sold and call me back and said it wasn't and then call me back and said it was sold same thing but to scare tactics I would never go to that dealership
7 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Dan, thank you for bringing your situation to my attention. It has never been our intention to be disrespectful or dishonest to any of our guests and I'm sorry that you were disappointed with your sales experience with us. I would welcome the opportunity to speak with you about your time with us. Would you contact me at your convenience? Thank you.

Best,
Nancy Lambert
281-310-9555
nlambert@machaikdcj.com
Jul 24, 2017
calystrickler
Very negotiable and ended up buying a car from them!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank you for the great review! We are pleased that we could impress you with our commitment toward working to a price that best fits our customers' needs. Please feel free to contact us anytime if you ever have any questions or concerns.
Jul 16, 2017
Guru9LR47
I received a call and email from a salesman by the name of Jeremy. He also have me a list of other trucks & vehicles in my prince range.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2017
No response so I went to dealership. The agent who tried to help me supposedly could not locate the car. Later I received a not so nice email from their internet reo giving me "final notice" for follow up on the car (I had received no earlier correspondence). I replied and later received an email apologizing & saying the car was no longer available, but when I looked further another car same year, model, etc. appears to be available at a higher price. Not going back.
9 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

We regret to hear that you didn't receive the treatment or communication you deserve.  We always want our customers to have an enjoyable, hassle-free experience with us.  We would appreciate a chance to talk to you; please contact me so I can make amends.

Best,
Nancy Lambert
281-310-9555
nlambert@machaikdcj.com
Jun 21, 2017
Guru9YM12
They called to tell me it sold
3 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

We always strive to provide our customers with up-to-date information.  We hope to see you again, just let us know if we can be of service in the future!
Jun 20, 2017
I worked with Sultan while purchasing my vehicle. This was my first vehicle and he really worked at getting the best deal for me. I'm so in love with my jeep! Thank you so much, Sultan. Great experience at Mac Haik.
Is this review helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Aryon, thank you for your review!  We're happy to hear that Sultan was so helpful.  We appreciate your business, please let us know if we can be of service again!
Jun 4, 2017
Zoflores
Had the worst experience ever! Dealership was quick to respond to my inquiry, including several emails and phone calls about particular vehicle listed under 13k. Arrive at the dealership, said salesperson is not available, no regards to ones time. After getting another salesperson to help and test driving the vehicle, I was pretty convinced. They would not budge on a used vehicle, 2014 to be exact and was given a drive out amount. I politely declined, however finance manager tried to convince me by saying "your financing either way, right?", yes, I am, however, I am paying for this! The next day, I contacted the dealership, to see if they would give me a fair amount for my trade in, and seeing what we can work with (I already have financing secured), again, spoke to salesperson over email and I had a set time to meet him. I was running behind and I politely emailed to let him know I was running 10 mins late. I arrived 10 minutes late, and salesperson was not available. I waited an hour until I left. The car was no longer listed under the amount I was baited in for. They resubmitted the vehicle and changed the price on it. I was ready to buy and make a deal, however this particular dealership doesn't seem to want to sell cars or have any consideration for ones time, nor do they follow up.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank you for taking the time to give us this feedback. We are concerned that you did not receive the sort of high-quality customer service we pride ourselves on. We work hard to make sure all our customers have a pleasant, welcoming, stress-free car buying experience and are worried that that was not your experience with us. We are pleased that we could impress you with our quick response over email, but regret hearing that that attentiveness did not continue during your time at the dealership. We want our customers to feel that their needs are our top priority. Please feel free to send us yo
 More ...
Apr 29, 2017
Poor experience on my trade in. Not even close to market value. As far as responding on the FJ they responded quick and were very helpful with discussions regarding the vehicle
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Tim, thank you for taking the time to rate and review us. We pride ourselves on great communication and excellent customer service. We are concerned that your experience with trading in did not fit our normal high standards. Please feel free to contact us anytime so we can work on bettering our business.
Apr 29, 2017
I went to buy a used van and unfortunately I trusted their words without showing it a mechanic before I bought it. I had to spend a lot of money to fix those problems, my advice to people who is looking for used vehicles is never trust the words of these people.
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

John, we regret to hear that your vehicle didn't meet your expectations.  We always want our customers to be completely satisfied with their purchases.  We would appreciate a chance to discuss this with you; please contact me so I work on making things right.  Javier Munoz
Apr 19, 2017
Five star service and transaction! Awesome sales person and the rest of the staff!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Rusty, we appreciate the wonderful review! We are proud of our staff for how hard they work to keep customers satisfied. We are thrilled we could give you a great experience and hope you'll think of us for any of your future needs.
Javier Munoz Sales Manager 713-538-2700  
javier@machaikhouston.com
Apr 16, 2017
Friendly, competitive rates, excellent finance rates. Would do business with them again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Ruben,  

Thanks for your business and great review !

Javier Munoz Sales Manager 713-538-2700
javier@machaikhouston.com
Apr 14, 2017
Not willing to come down on sale price to make a deal. Came down 500 dollars on a five year old truck. Salesman was a good dude. Sometimes you gotta walk away.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

David, we are concerned that we were not able to make the right deal for you. We endeavor to make certain that the sale is oriented toward the customer's needs and that they leave with the right vehicle for them. We are sorry that this was not your experience with us.I’d like to talk with you personally to see what happened so we can make our process better.
Javier Munoz Sales Manager 713-538-2700  javier@machaikhouston.com
Apr 12, 2017
Sold car before i could get there. Communication very poor.
9 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Cindy, we are sorry that your experience with us was not up to our normal high standards. We pride ourselves on our customer service and endeavor to communicate with them every step of the way. We want everyone who visits us to head home happy. Please send us your contact information so that we can work with you to improve our business.
Javier Munoz Sales Manager 713-538-2700
  javier@machaikhouston.com
Apr 11, 2017
We talked but he didn't have what I was looking for exactly! Great service though!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thanks, Steffani!  We're glad that we could be of service.  We hope to see you again, please let us know if there's anything else we can do for you!
Javier Munoz Sales Manager 713-538-2700
javier@machaikhouston.com
Mar 26, 2017
TsianinaG
Best experience I've had buying a car! My dealer responded immediately after I emailed him an inquiry about the vehicle I was interested in. Then when I got to the dealership they worked with me and found me the perfect deal and I drove away in a beautiful new vehicle! Very please!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank you for your kind review!  It's wonderful to hear that you had such a great experience with us.  Our team is proud of our friendly, helpful service.  We hope to see you again, we appreciate your business!
Javier Munoz Sales Manager 713-538-2700
javier@machaikhouston.com
Feb 20, 2017
Never called back after enquiry was made . The dealer said will call back in 15 minutes and never did .. I feel it's poor coustomer service.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Siby, we regret to hear that you didn't receive the treatment or communication you deserve.  We would appreciate a chance to make it up to you; your satisfaction is important to us.  Please contact me so I can work on fixing anything that went wrong.  -
Javier Munoz Sales Manager 713-538-2700
  javier@machaikhouston.com
Feb 16, 2017
Emailed me about a car on the lot. Drove to see it almost and hour, when I arrived they told me it was sent to auction.
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Brian, we're disappointed to hear that the car you were interested in wasn't available.  We would love to show you the other quality vehicles we have in stock, however!  We would appreciate another chance to provide you with the great service you deserve; please contact me so I can make amends.  
Javier Munoz Sales Manager 713-538-2700  
javier@machaikhouston.com
Dec 30, 2016
Great
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank you for your feedback, Ade!

Javier Munoz Sales Manager 713-538-2700  javier@machaikhouston.com
Dec 26, 2016
tbarilleaux
Dealer responded fairly quickly to let me know availability of the vehicle and to schedule a test drive. Great service from a great dealership. I would buy here again. It was worth the drive from Louisiana. Quality vehicles on their lot.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thanks for sharing your review!  We're  glad that we were able to help.  Our team is proud of our fast, hassle-free service.  We appreciate your business, we hope to see you again!
Javier Munoz Sales Manager 713-538-2700
javier@machaikhouston.com
Dec 17, 2016
Five star all the way!!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 27, 2016
Very professional staff. A great experience.
Is this review helpful? Yes | No
Oct 17, 2016
The salesman was very knowledgeable and polite
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 14, 2016
They were all great. I don't wonderful card with that very fair price
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 11, 2016
Great experience... Flew out of Seattle Wa to pick up a 2013 Dodge Ram 3500. Jesse Tijerina was nice enough to pick me and my brother up from the Airport-30min drive. Truck was in great shape-same truck would of cost me 10k more in WA. Drove it back... loving it
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 20, 2016
I asked about this vehicle in the absence of a deal on the other vehicles and they immediately submitted info on this vehicle. Good business. If there is no movement on the price there is little incentive to drive to the dealership 6 hours away to pay the LISTED PRICE!!
1 of 1 people found this review helpful.
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Sep 20, 2016
Poor customer service purchased a 2015 1500 quad cab and they would not even fill the truck up. They only allowed 20 dollars for gas barely got me at a half of tank, the sales manager was very rude and slightly disrespectful. The have to do some touch up work on the vehicle and I have not heard from them yet
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 7, 2016
Never bought car but rapid response
Is this review helpful? Yes | No
Jul 21, 2016
There's not too many options for what I was looking for so they kept trying to sell me what they had. Too much pressure
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 16, 2016
Had vehicle ready to test drive. Wouldn't negotiate pricing though.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 6, 2016
It was great, got a response Within hours of my contact with the sales rep.
Is this review helpful? Yes | No
Jul 5, 2016
Gor what I wanted. They wanted to do business And was good experience.
Is this review helpful? Yes | No
Jun 24, 2016
Very pleasant and infomative
Is this review helpful? Yes | No
May 28, 2016
Best experience ever, Very good service and honest
Is this review helpful? Yes | No
May 27, 2016
Sales Consultant Jesse Tijerina was great , the purchase transition went very smooth good job by the Mack Haik team
Is this review helpful? Yes | No
May 26, 2016
Emailed twice with no response. Called, they said the vehicle was there and available. I told them I live 30 minutes away and would come at that moment and was interested in making a deal. I was one exit away from their dealership when they called to tell me the vehicle had just been sold. Then called me back 3 days later to tell me the vehicle had been brought back, would I like to make a deal. They were not willing to deal at all. Knowing I was in route to view the vehicle, you cant look at a car purchase it and get everything approved in 30 minutes time. I was disappointed in their service.
3 of 3 people found this review helpful.
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May 8, 2016
Fantastic! The most honest buncha guys I have had the pleasure of buying a car from! Courtney Coleman and Cameron were on top of everything and more to the point completely honest and a pleasure to work with!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Kevin,  

Thanks for the great review and business.  Much appreciated..
Apr 18, 2016
Dealer contacted me, after I had made a trip to the dealership, and found out that the car was never in their lot! Why advertise that you have a car just to get me there, only to try and sell me another car!!!
2 of 2 people found this review helpful.
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Apr 8, 2016
LIARS.....I talked to the sales about a car posted on line, I was concerned about the truck being still on the lot ,he assured me it was with email, made it the dealership within a hour and his reply was sorry just sold 30min ago,would like another vehicle. ..Liars.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 7, 2016
Literally asked 4 separate times for pictures and carfax. They responded everytime and told me they would send them within the hour. Here I am a week later with nothing.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2016
Courtney was very nice
Is this review helpful? Yes | No
Apr 5, 2016
The salesman was very polite and check the car to see which transmission it had. I want a Standard and it is an Automatic.
Is this review helpful? Yes | No
Apr 2, 2016
This car looks good for the price.
Is this review helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Walter,
   
   Thanks for coming out, we have other vehicles that may work..
Thanks Agian.
Mar 19, 2016
I had set an appointment with Jose but he was not available. So I waited for another guy John. Well John, Jose and their manager could not locate the Jeep Commander for almost an hour. I walk the parking lot with and I understand why they can't find it because the parking is so disorganized that I could not even park my own car. Finally they found the jeep which is in the back some where and after testing driving it. I found crack on the windshield and a scratch up bumper. I had to bring the price with John so he got the other sale guy who is Jose. Jose sat in front of me and told me "what is the problem?" Then he started to say that I am the man of the house and should not ask my wife for permission to buy the car after I told him I will discuss with her. The staff, the place and managers are unprofessional and I will never go back there again.
5 of 5 people found this review helpful.
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Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Hello Eugene,   

Sorry to hear about your experience.   We don't have  anyone here by those names. You have the wrong dealership, but  certainly  open to helping you out.   If you're still in the market and need assistance, give us a call  713 538-2700..  Thanks,
Mar 11, 2016
Great
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Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Brian,  

Thanks..
Mar 3, 2016
I found the associates there to be Accomodating to want I wanted - the waiting area needs a major update however
2 of 2 people found this review helpful.
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Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Sherimarie,

Thanks for your visit and please come back to  check out the new updates.  

Thank You ..
Feb 29, 2016
Vehicle that are being presented to customers are filthy, dirty inside and out?? Degusting did not even want to touch it!! Showed a vehicle that not presentable for anyone to drive and the agent had an hour and of time before my appointment was scheduled ??
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 28, 2016
Slow to respond
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Brian,

Thanks for the opportunity.
Feb 18, 2016
Obi was great! He already had me approved for this vehicle before I initially arrived at location! I am satisfied with my purchase.
Is this review helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank You for the Review  :-)
Feb 17, 2016
horrible, I went inquiring about this vehicle and the sales rep wanted to put me in another vehicle that they chose
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 12, 2016
iamphitz
Good people
Is this review helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank You for the Review  :-)
Feb 6, 2016
Good
Is this review helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank You for the Review  :-)
Jan 27, 2016
It was ok. The sales rep gave me a call and told me what was going on. Apparently no one wants to finance a car that's 10 years old. I guess people have 15k cash to purchase a car....I'm not one of them though. The rep was courteous and polite. No complaints at all.
Is this review helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank You for the Review  :-)
Jan 20, 2016
Good
Is this review helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank You for the Review  :-)
Jan 13, 2016
It really wasn't what we were looking for but the agent tried to help us. VERY prompt in returning inquiry
Is this review helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank You for the Review  :-)
Jan 10, 2016
Contacted quickly!!
Is this review helpful? Yes | No

Response from Mac Haik Chrysler Dodge Jeep RAM-Katy:

Thank You for the Review  :-)
Dec 21, 2015
dealership contacted me several times regarding my request.
Is this review helpful? Yes | No
Dec 12, 2015
Good sales team.
Is this review helpful? Yes | No
Dec 11, 2015
Sule
Jordan great. Vehicle sold before I got there.
Is this review helpful? Yes | No
Read 101 old reviews
Dec 5, 2015
Horrible. Drove 110 miles only to find out the car was soldcand they had lied to me. Dishonest and stereotypical sleezy used car lot. You are warned. Avoid!!!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 30, 2015
Great. And informative.
Is this review helpful? Yes | No
Nov 14, 2015
Good
Is this review helpful? Yes | No
Oct 26, 2015
Great
Is this review helpful? Yes | No
Oct 13, 2015
Boss act like own the world. The sales man is not that much friendly. They don't negotiate the price. They want their way everything. There price is higher then everyone
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 6, 2015
Car we came to look at was not prepped like the car we bought elsewhere
Is this review helpful? Yes | No
Oct 4, 2015
Great
Is this review helpful? Yes | No
Sep 30, 2015
Great experience
Is this review helpful? Yes | No
Sep 17, 2015
Representatives were friendly/courteous, unfortunately couldn't get to buy the car here
Is this review helpful? Yes | No
Sep 12, 2015
Great salesmen very helpful smooth process and car was even better in person than displayed on pictures
Is this review helpful? Yes | No
Sep 10, 2015
Excellent & quick response!! Actually responded with two hours of my request!!
Is this review helpful? Yes | No
Sep 9, 2015
Excellent service
Is this review helpful? Yes | No
Sep 8, 2015
Great prices and a good selection of vehicles
Is this review helpful? Yes | No
Aug 23, 2015
Great
Is this review helpful? Yes | No
Aug 11, 2015
car sold
Is this review helpful? Yes | No
Aug 9, 2015
Great, friendly people. Always willing to work with you
Is this review helpful? Yes | No
Aug 3, 2015
The salesman didn't seem eager to make a sale. It could have been because someone else was looking a the car at the time.???
Is this review helpful? Yes | No
Jul 26, 2015
Salesman called promptly after receiving my email request for info on the 2013 ford edge as adv.
Is this review helpful? Yes | No
Jul 26, 2015
I inquired about a Nissan Leaf but was told they don't negotiate. If they would advertise or make that known upfront it would save everyone from wasting time.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 24, 2015
Went to see a car I saw online. It was not very clean, but the salesman was nice.
Is this review helpful? Yes | No
Jul 22, 2015
Rude, don't negotiate even a dollar on the price, locked us in the dealership, waited over 3 hours to finance even though I was already approved through my bank. Don't waste your time.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 1, 2015
Car was not as advertised, had scratches and cosmetic damage not reported. My trade in was refused for apparently having "too much rust" under vehicle even though all cars have rust under them. Car was overpriced and my experience wasn't the best unfortunately.
Is this review helpful? Yes | No
Jun 24, 2015
Car was not available...
Is this review helpful? Yes | No
Jun 20, 2015
Too pushpin finance. Cory was a good salesman. Trade value too low for me.
Is this review helpful? Yes | No
Jun 2, 2015
Kyle was very helpful with anything I needed and got me in the car I wanted!
Is this review helpful? Yes | No
May 28, 2015
Out of 6 dealers, this is the only place that offered me financing. Kyle and Cameron are awesome. they went the extra mile and made it happen.
Is this review helpful? Yes | No
May 28, 2015
No haggle prices but car was overpriced anyways.
Is this review helpful? Yes | No
May 25, 2015
They are horrible and dishonest. We will never buy a vehicle from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 15, 2015
Wanted $3000 down on a $6000 car!?
Is this review helpful? Yes | No
Apr 24, 2015
prompt response. elected to purchase different vehicle.
Is this review helpful? Yes | No
Mar 10, 2015
Poorly managed, unprofessional dealership.
Is this review helpful? Yes | No
Feb 20, 2015
great service and fast respond .
Is this review helpful? Yes | No
Jan 28, 2015
Very helpful.
Is this review helpful? Yes | No
Jan 14, 2015
GeorgeMontes
25
I see they still have the truck listed here but they told me they sent it for auction. I am already approved, & already transferred the money to the financial institution. for this truck. unbelievable.
Is this review helpful? Yes | No
Jan 5, 2015
Beware this dealer will low ball your car and expect you to over pay for their car despite published market values of similar vehicles. Be aware used cars are in demand don't let these dealers steal your car.
Is this review helpful? Yes | No
Dec 27, 2014
Bought a different vehicle.
Is this review helpful? Yes | No
Dec 17, 2014
Answered questions, did not force themselves on me - Thanks
Is this review helpful? Yes | No
Dec 12, 2014
Good
Is this review helpful? Yes | No
Oct 20, 2014
Went to see a car and they couldn't find it so I went to planet ford in spring and bought almost the same car same price...maybe the other car wasn't meant to be
Is this review helpful? Yes | No
Oct 4, 2014
Went for a test drive. Vehicle would not start. I was told someone would contact me. They never did. Purchased my new vehicle elsewhere.
Is this review helpful? Yes | No
Oct 1, 2014
Obrian was easy to work with, fixed the issues we had with the used vehicle we purchased prior to the sale and made the buying experience quick and easy.
Is this review helpful? Yes | No
Sep 22, 2014
These guys were great from beginning to the end of the purchase. Everything was handled in a timely manner and I was driving my car home in just a few hours..
Is this review helpful? Yes | No
Aug 31, 2014
Awesome
Is this review helpful? Yes | No
Aug 18, 2014
It's been hard to reach now that I have purchased my car and it has an issue.
Is this review helpful? Yes | No
Aug 16, 2014
I was able to get a great deal, wonderful service and even a few extras. Best buying experience I've ever had! Thanks!!
Is this review helpful? Yes | No
Jul 30, 2014
LaVance was extremely helpful and personable. I recommend him for the service he provided.
Is this review helpful? Yes | No
Jul 11, 2014
Jamison1949
Great
Is this review helpful? Yes | No
Jul 11, 2014
Johnnyben
Same old trick, vehicle that was on website just sold before I got there.
Is this review helpful? Yes | No
Jun 18, 2014
Sent a generic email, with no follow up
Is this review helpful? Yes | No
Jun 13, 2014
This vehicle was what I wanted but could not make trip with 2 tradeins. They sent me an email.
Is this review helpful? Yes | No
May 17, 2014
Good and friendly service
Is this review helpful? Yes | No
May 7, 2014
Originally, looked like a good deal. On closer inspection of the ad, I noticed duplications; the ad stated the vehicle was 2WD and later a 4WD, an SR5 and then a Limited. OK, a typo; give them the benefit of the doubt. Contacted the dealership via email; salesman responded about 4 hours later and wanted me to "swing by". He neglected to notice that I was 4 hours away. When I quizzed him about inconsistencies, he said the vehicle sold "last week". I've never purchased a vehicle online, and it looks like I won't.
Is this review helpful? Yes | No
Apr 24, 2014
Responded but had nothing like I was looking for at this time.
Is this review helpful? Yes | No
Apr 1, 2014
Was negotiating w/ this dealer. Suddenly was told the vehicle had sold THAT day, yet I STILL see the car for sale on line. What's up? Have decided to wait until later in Spring to buy anyway.
Is this review helpful? Yes | No
Apr 1, 2014
Friendly and persistent email and phone contacts, but the car was dirty and stripped of amenities for the price. Took me two minutes to decide I didn't want it.
Is this review helpful? Yes | No
Mar 28, 2014
The salesman hung up in my face after I tried to negotiate a price.
Is this review helpful? Yes | No
Mar 27, 2014
5 stars. Although I did not purchase a car from Nick, the professionalism and follow up from him and the finance team was awesome. I live four hours from Houston and am sure my next car will come from here.
Is this review helpful? Yes | No
Feb 27, 2014
Ron was very helpful and actually drove my other vehicle partially home for me. Really appreciated the extra effort in customer service. Thank you!!
Is this review helpful? Yes | No
Feb 20, 2014
Good
Is this review helpful? Yes | No
Feb 19, 2014
Crap cars
Is this review helpful? Yes | No
Feb 17, 2014
Staff Very nice but never made it to dealership
Is this review helpful? Yes | No
Feb 13, 2014
Were great, I went with a Honda internet sale instead :)
Is this review helpful? Yes | No
Feb 7, 2014
Quick response, Thanks!
Is this review helpful? Yes | No
Feb 6, 2014
I got a great truck, just as I expected, no surprises, and a good price. The folks at the dealership were busy on the day of the purchase but that makes sense, they sell a lot of vehicles I am a happy customer,
Is this review helpful? Yes | No
Feb 5, 2014
Dealer contacted me the next day but I had already made a deal with another dealer for the same car but with the color I waned.
Is this review helpful? Yes | No
Jan 22, 2014
Good leads, I just found the right one elsewhere
Is this review helpful? Yes | No
Jan 17, 2014
They got back to me just fiie, however my wife's condition does not allow me to consider anything just now. THANKS
Is this review helpful? Yes | No
Jan 17, 2014
Wonderful service, the car was in perfect condition, friendly staff. Edwin Reyes or Obrien Obi, both great salesmen, ready to assess client's specific needs. I would recommend purchasing a vehicle from this dealer with my eyes closed.
Is this review helpful? Yes | No
Dec 30, 2013
I heard from a salesman within 24 hours. I did not purchase the terrain.
Is this review helpful? Yes | No
Dec 18, 2013
They say they will negotiate and talk to the manager but once they find out yo want to you use your own financing instead of thiers they say price is firm.
Is this review helpful? Yes | No
Dec 3, 2013
Purchased vehicle at a good price
Is this review helpful? Yes | No
Nov 20, 2013
bought car, it was as shown except radio does not function they say Porsche dealer will fix and they will pay for it, not there yet
Is this review helpful? Yes | No
Sep 14, 2013
Great response, great follow up, no haggle dealer with very competitive prices and great selection. Paperwork was ready when they said it would be and it was a very stress free transaction Great people
Is this review helpful? Yes | No
Aug 1, 2013
Hafiz786
Good service
Is this review helpful? Yes | No
Jul 25, 2013
could not have asked them to do anything more. they gave me plenty of information and choices and let me make my decision
Is this review helpful? Yes | No
Jul 24, 2013
The sales person Nick told me that he needs to run my loan application determine my loan eligibility and its going to be a SOFT hit. I asked him 5 times before he could run it. After he ran my loan application, I get an email next day.. BOOM! I just had a hard hit on my credit history and its gonna stay for the next two years...!!! HATE IT when customer representatives don't know what they are saying...!!!
Is this review helpful? Yes | No
Jun 29, 2013
Great deal.Easy no hard sell very personable sales and finance.
Is this review helpful? Yes | No
Jun 25, 2013
Misleading vehicle information.
Is this review helpful? Yes | No
Jun 23, 2013
They could not help me!
Is this review helpful? Yes | No
Jun 19, 2013
already bought a different car elsewhere
Is this review helpful? Yes | No
Jun 17, 2013
Was online about 2am at work ,and notice a corvette that I wanted. Send a email to them by the time they open I had a reply to come check the car out and go for test drive. Then story short I purchased the the 2005 corvette with low miles in geart condition. I Love with me car !!!!!!!!!!!
Is this review helpful? Yes | No
Jun 14, 2013
good
Is this review helpful? Yes | No
May 29, 2013
Dealer responded quick but when I went to look at the car it could not be found. He wanted me to find another car and all of a sudden they found the G 35 I came for only to tell me I could not get it without 5k down on a 10k car. This dealer is a scam artist will never go back! Waste of time.
Is this review helpful? Yes | No
May 16, 2013
Called us immediately, but price was non-negotiable. Mileage was too high for us.
Is this review helpful? Yes | No
May 15, 2013
Ecellent service and immediate response
Is this review helpful? Yes | No
Jan 26, 2013
Room for improvement in customer service
Is this review helpful? Yes | No
Jan 22, 2013
cliffmays
Terrible dishonest people. David the salesperson and Javier the sales manager totally misrepresented the truck. If it wasn't for Texas Auto Inspections I would have been stuck with a $21,000.00 scratched, dented and dinged up truck with the check engine light on. BUYER BEWARE OF THEM
Is this review helpful? Yes | No
Dec 30, 2012
Dealer was not forth coming regarding status of vehicle
Is this review helpful? Yes | No
Dec 26, 2012
Contacted me via email quickly, and was very responsive to my questions. I never got the chance to visit the dealership. But I would consider them next time.
Is this review helpful? Yes | No
Dec 12, 2012
they were great purchased a vech from them
Is this review helpful? Yes | No
Nov 20, 2012
David has been great! Super responsive and I feel like I can trust him and he is out for my best interest!
Is this review helpful? Yes | No
Nov 18, 2012
Sales person was quick to contact and very helpful car just sold befor checking it out
Is this review helpful? Yes | No
Nov 2, 2012
They called to say i was approved, then they c alled to say that the person that gave me that info was no longer employed and never called me back
Is this review helpful? Yes | No
Oct 24, 2012
I have bought from them before, this time there response time was bad.
Is this review helpful? Yes | No
Aug 25, 2012
Poor sale staff, vehicle type, cplor was not in stock
Is this review helpful? Yes | No
Aug 24, 2012
tryed to help.
Is this review helpful? Yes | No
Aug 17, 2012
Dealer responded. Car was not in very good condition for the number of miles stated.
Is this review helpful? Yes | No
Aug 15, 2012
I'm very happy with your services , i think you guys are EXCELENCE . Peter ,
Is this review helpful? Yes | No
Jun 7, 2012
The car was good. Follow up was prompt.
Is this review helpful? Yes | No
Mar 23, 2012
U r the best dealer in the town
Is this review helpful? Yes | No
Feb 23, 2012
The experience was such, that I would recommend them to friends and will look to them before purchasing a vehicle in the future.
Is this review helpful? Yes | No

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