Had a great experience with mk Smith. From start to finish no pressure whatsoever. Very classy Zaira in sales to jovi in financing. I drove over 2 1/2 hours but was well worth it.

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GuruK5Z9P

Dec 18, 2019

I am extremely disappointed with this dealership. After test driving and discussing a price, I called a day later, leaving messages with the sales representative. I was never called back. I tried to get in touch with a different sales person and was left on hold for 8 minutes, apparently forgotten about. I called back, trying again to reach someone at the front desk and was immediately put on voicemail. After this, I gave up. I question the integrity and organization of this dealership. The car was still listed as available and was incorrectly advertised on their website as well as on car gurus.

2 of 2 people found this review helpful.

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GuruV8L3B

Dec 7, 2019

I would say that they are professional. They are honest about the price and their vehicles. Thanks!!

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Swilton

Sep 11, 2019

Knowledgeable staff

Is this review helpful? Yes | No

KenFontana

Sep 10, 2019

We couldn’t match up on price but yet we’re very responsive and professional.

Is this review helpful? Yes | No

Guru1Y8YD

Sep 2, 2019

Awesome people. Great deal, Carl and Josh are great.

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Mae

Aug 9, 2019

Bought the car, Andrea and Stacie were super helpful and straight to the point. Worked a great deal and was fast at responding. Easy, transparent and straightforward.

Is this review helpful? Yes | No

tadam0808

Jul 22, 2019

They followed up and were very nice and helpful

Is this review helpful? Yes | No

tkrupa

Jun 20, 2019

Very helpful

Is this review helpful? Yes | No

correadave

Jun 3, 2019

Purchased car from very helpful internet salesman, transaction was smooth and fast. Would return to dealership. Car was fully charged ready for test drive, then tank was filled.

Is this review helpful? Yes | No

Heather

May 3, 2019

This dealer responded via email, text and phone. They were very helpful, answering my questions and helped me through my car buying experience.

Is this review helpful? Yes | No

Nsmith15

Apr 2, 2019

I didn't end up buying a vehicle from them, but Stacie is a amazing I would highly recommend her. Hopefully I will have the pleasure of working with her in the future.

1 of 1 people found this review helpful.

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Tim

Mar 21, 2019

I saw a vehicle online that I was interested in. Went down there the the car was exactly as described. I had no trouble with finding a salesman that was knowledgeable about the vehicle. The process was easy, hassle free, and on my terms. Great experience.

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je538532

Mar 19, 2019

Received a call back right away. Very friendly staff.

1 of 1 people found this review helpful.

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Nicole

Mar 18, 2019

Great customer service

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GuruTFK9B

Feb 28, 2019

quick reply

1 of 1 people found this review helpful.

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Ray

Feb 18, 2019

Stacie Vandermate was a pleasure to work with. Would highly recommend her and this dealer.

1 of 1 people found this review helpful.

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Jesus

Feb 18, 2019

Great customer service!

1 of 1 people found this review helpful.

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Joan

Feb 3, 2019

Awesome experience buying my beautiful Silverado 2500hd 4 x 4 crew cab. Easy and fun to work with. Ask for Dave when you go in. The whole experience from start to finish was a 10 and it does not get any better than that. If you are looking for a new or used vehicle go there first!

2 of 2 people found this review helpful.

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Chevy lover

Jan 12, 2019

Trisha has been very nice. She was quick to respond. Very helpful in helping you find what you want

1 of 1 people found this review helpful.

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Kevin

Nov 15, 2018

Cecil was fantastic

1 of 1 people found this review helpful.

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Don

Sep 9, 2018

Very helpful no pressure...good experience

Is this review helpful? Yes | No

Eileen

Sep 8, 2018

Great service from the salesperson but the listed price was not the actual sales price. Low ball offer on trade in also. Overall still a great deal on a car that has all the options I was looking for.

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Alex

Aug 29, 2018

Prompt communication and professional staff.

Is this review helpful? Yes | No

Mara

Aug 28, 2018

Fast responsiveness stayed late to get my deal done. Love my new Jag

Is this review helpful? Yes | No

Miguel

Aug 28, 2018

Fast response!

Is this review helpful? Yes | No

Nightrider1969

Aug 25, 2018

They were awesome. Great pricing and great service

1 of 1 people found this review helpful.

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Dave

Aug 19, 2018

Kelly (internet sales) quickly responded to my inquiry. I met with her the next day, she answered all of my questions and made me feel very comfortable. The purchasing process went smoothly and Joe (finance) found me a great interest rate and was very informative. My overall experience was awesome. Great price, rebates and interest rate! I love driving my new truck!

Is this review helpful? Yes | No

Darwin

Jun 27, 2018

Great customer service, Had a wonderful experience by in a vehicle from them

Is this review helpful? Yes | No

jbakerfreedom

Jun 17, 2018

Dave was awesome! No hassle. Fair price.

Is this review helpful? Yes | No

eagle_92030

May 3, 2018

Very professional and honest, I hope I can go back again to buy another car from them , thank you so much CarGurus!!!

Is this review helpful? Yes | No

Kevin

Apr 28, 2018

They handed me off to a junior salesman and I didn’t like that

2 of 3 people found this review helpful.

Is this helpful? Yes | No

Chimmyb

Apr 3, 2018

Wasent able to get the car but they took there time working with me

Is this review helpful? Yes | No

Espe

Mar 7, 2018

Very helpful and responsive although we didn’t find the truck we were looking for.

Is this review helpful? Yes | No

92880

Mar 3, 2018

Contact me within 24 hours they were very helpful in answering my questions about my inquire of the vehicle I was researching.

Is this review helpful? Yes | No

Charlynn

Feb 23, 2018

Quick response. Very professional

Is this review helpful? Yes | No

John

Feb 19, 2018

While I did not by the truck I inquired about I did buy the one parked next to it. Low pressure sales folks, overall good experience.

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Show older dealer reviews 39

John

Nov 26, 2017

Customer Service responded immediately and stayed in touch in search for vehicle of my choice. Suburban that prompted my initial inquiry had been sold but dealership worked to find another.

1 of 1 people found this review helpful.

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Drod86

Oct 13, 2017

Good

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Carlos

Oct 9, 2017

Fast, courteous, and very knowledgeable.

Is this review helpful? Yes | No

fred

Sep 22, 2017

It was good they contacted me right away after I put my info in.

Is this review helpful? Yes | No

Marcos

Sep 10, 2017

My experience buying the nissan armada was wonderful we are very happy thanks mk Smith

Is this review helpful? Yes | No

Charles

Jul 26, 2017

Excellent transaction in all respects. Their sales person, Stacie Vandermate, was especially helpful and responsive. There was no upselling or undue pressure.

2 of 2 people found this review helpful.

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Ralph

Jul 19, 2017

Everything went smoothly. The internet price given was what I wanted,they stood by the quote given me.Impressed with the friendly and helpful staff.

3 of 3 people found this review helpful.

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Anthony

Apr 25, 2017

The online guy that works there, DAVE, was available to answer all my questions throughout the whole process. I contacted via email through this website. He gave me his number and he told me to come down to check out the car. As soon as I got to the dealership the car was in the front waiting for me. He let me test drive the car and we ended up getting the car with a great deal. Great dealership and I highly recommend going to DAVE for your purchases. Thank you again.

1 of 1 people found this review helpful.

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Charles

Apr 8, 2017

Car I was inquiring about already sold and they responded back to let me know it has already been sold I appreciate it

1 of 1 people found this review helpful.

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Jenna

Mar 18, 2017

They were amazing and so friendly :D I bought the car that night and was able to take it home with me the same day! I would gladly buy many more cars from here! A+++ customer service!

1 of 1 people found this review helpful.

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hillmg

Nov 29, 2016

I'm looking forward to how this dealer ranks my trades. They have two cars I would like to buy...

Is this review helpful? Yes | No

Doug

Nov 15, 2016

Very good experience from Kelly at the dealership.

Is this review helpful? Yes | No

Ayda

Sep 15, 2016

I had a great experience at this dealership! Great people, great service. I bought the truck and am very pleased with everything! I totally recommend Stacy and Kelly!!

1 of 1 people found this review helpful.

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Dan

Sep 9, 2016

All by phone and email. They were very helpful and courteous

1 of 1 people found this review helpful.

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Amy

Aug 28, 2016

Everything was great! Stacie my sales rep was very responsive and worked with us to get the best deal for my car.

2 of 2 people found this review helpful.

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Larry

Aug 1, 2016

good. dedicated to the brand

1 of 1 people found this review helpful.

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Alex

Aug 1, 2016

awesome experience ! couldn't ask for anymore from a dealer. i wish they were all like them. Madelyn from Internet Sales is the best. I highly recommend her and Mk Smith, I will purchase from them again.

1 of 2 people found this review helpful.

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shon

Jul 5, 2016

Great

Is this review helpful? Yes | No

Jeanne

May 31, 2016

Bought it Thank You so much for all your Help !

1 of 1 people found this review helpful.

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Fidel

May 30, 2016

Great service

1 of 1 people found this review helpful.

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Sandra

Apr 18, 2016

Great deal with very helpful and knowledgeable staff

1 of 1 people found this review helpful.

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Heather

Apr 5, 2016

Dealer called and was pleasant. The vehicle was already sold but they gave other options

Is this review helpful? Yes | No

Jeff

Mar 5, 2016

Was contacted right away as to my inquiry.

Is this review helpful? Yes | No

Meri

Jan 31, 2016

Excellent

Is this review helpful? Yes | No

Henry

Dec 5, 2015

Great Service good Deal thanks Dave

Is this review helpful? Yes | No

holly

Nov 18, 2015

Spoke on the phone with Madlin.....she was very nice and professional, and her email response was quick. She offered to send me emails of their inventory and set up an appt. for me this weekend, great customer service! Thank you,

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Debi

Sep 21, 2015

Best car buying experience we have had Ever. Stacie made it so easy and felt like a "no haggle" deal. We had been fairlly turned off by other sales people in our search. But here we found the right car and the right salesperson. The Internet office and pricing was the way to go.

Is this review helpful? Yes | No

Keith E BEHNKE.

Jul 23, 2015

They sold the car I wanted before I got there that's okay

Is this review helpful? Yes | No

luis

Jun 23, 2015

Great experience dealing with Stacie...

Is this review helpful? Yes | No

David

May 29, 2015

Excelent

Is this review helpful? Yes | No

grace

Feb 22, 2015

Brandon was very professional. I told him what I was intrested and did not want to waist our time driving down if it wasn't on the lot. I warned him I would turn around and leave if I realized I was lured into the dealership and vehicle was gone. He was honest not pushy at all. Offered to help me find something to suit my needs. I did not purchase a vehicle from the dealer however when I'm back on the market I will stop by and see Brandon . I can not express enough how pleased I was With how professional he was. My husband was in the business a while back so I can say we know exactly what to expect from a sales man and purchase experience. Brandon really does seem to be doing this with the right mind frame! Grate job MK Smith!!

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Douglas

Sep 9, 2014

Very helpful and friendly staff. Painless process overall!

Is this review helpful? Yes | No

Christopher

Jun 18, 2014

Friendly

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Stephen

May 13, 2014

Alex did a great job!! Couldn't come to a agreement on figures, but would try again on my next car. Thanks Alex for working hard!! Steve

Is this review helpful? Yes | No

Atr

Mar 10, 2014

Quick response.

Is this review helpful? Yes | No

Gerry

Feb 3, 2014

They called me, but I had already found another car.

Is this review helpful? Yes | No

reyes

Nov 30, 2013

Great friendly service

Is this review helpful? Yes | No

Jose

Oct 15, 2013

Exlent sales staff

Is this review helpful? Yes | No

mathew

Feb 27, 2013

helpful and easy to deal with

Is this review helpful? Yes | No

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