MINI of Ann Arbor

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3500 Jackson Road
Ann Arbor, MI 48103

Sales: (855) 729-4402

Service: (734) 315-0014

Today 9:00 AM - 6:00 PM
(Closed Now)
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2015 GMC Acadia SLT1 Used Cars in Ann Arbor, MI 48104

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2014 Jeep Grand Cherokee Limited 4WD Used Cars in Ann Arbor, MI 48104

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Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Tuxedo Black Description: Used 2014 Ford Focus ST for sale - $12,518, 61,099 miles with Alloy Wheels
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2015 Lexus RC 350 AWD Used Cars in Ann Arbor, MI 48104

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Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Galaxy Blue Pearl Description: Used 2015 Subaru WRX Limited for sale - $19,997, 60,598 miles with Sunroof/Moonroof, Alloy Wheels
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2015 Honda Pilot EX-L w/ DVD 4WD Used Cars in Ann Arbor, MI 48104

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2016 Porsche Cayenne Diesel Used Cars in Ann Arbor, MI 48104

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Mileage: 18,011

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2016 Porsche Cayenne Diesel Used Cars in Ann Arbor, MI 48104

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2013 Volkswagen GTI Used Cars in Ann Arbor, MI 48104

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CarGurus IMV of $16,496

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Mileage: 25,292

Location: Ann Arbor, MI 48104

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2013 Audi A4 2.0T quattro Premium Sedan Plus AWD Used Cars in Ann Arbor, MI 48104

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Mileage: 33,816

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 26, 2017
Very quick getting back to me. I even had the manger call me for a follow up. Very professional! I did not end up buying the car because my wife really wants a brighter color. I feel confident that they will be finding me the perfect Mini! I would recommend Mini of Ann Arbor if your looking for a new or preowned Mini Copper. ~Joseph
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

Thank you for choosing MINI of Ann Arbor and for leaving us this kind review. Our team will continue to search until we find the perfect vehicle.

Best Regards,
Jim Farkas
General Manager
Oct 7, 2016
Vehicle needed jumpstarted then the dealer told me to "ignore the grinding brakes" seemed very uninterested in my business. Very disappointing after making the 2 hour drive.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from MINI of Ann Arbor:

We are deeply disappointed to hear what transpired during your visit. Our dealership values each and every customer and we would like to speak directly to you to gather further information about your time with us. If you would please reach out to our Sales Manager Glenn Gottfried at 734-929-4601 we would greatly appreciate your time.

Thank you,
Jim Farkas
General Manager
Oct 1, 2016
The dealer offered help and advice in selling my current car while I am looking at new ones. I like how they do business.
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

We thank you for choosing Germain MINI of Ann Arbor for your recent automotive needs. Please let us know if there is anything further we can do to assist you.

Best Regards,
Jim Farkas
General Manager
Aug 26, 2016
Car was already sold. Dealer did not check when they told me to drive 40 mins.
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

We sincerely apologize that the vehicle you were interested in was no longer available upon your arrival. It was available at the time you initially inquired, unfortunately, it did sell. Your salesperson Jon offered to try and locate another similar vehicle and that offer remains. We would be more than happy to assist you in locating another.

Best Regards,
Jim Farkas
General Manager
Aug 3, 2016
Very responsive.
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

Thank you for sharing your thoughts about your visit.

Best Regards,
Jim Farkas
General Manager
Jul 30, 2016
kathymsu
Contacted the dealer via email during business hours (after 6 pm) and they responded right away. Had an email about the car and made arrangements to look at the car. Dealer and salesman were very pleasant and accommodating. I didn't get to test drive the car since I bought another car from another dealer, but I would NOT hesitate to contact them in the future.
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

Thank you for your kind words and 5 star rating. We wish you many safe and pleasurable driving miles in your new vehicle. We look forward to having the opportunity to earn your business next time you are in the market.

Best Regards,
Jim Farkas
General Manager
May 31, 2016
nice people
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

We appreciate your business and kind rating.

Best Regards,
Jim Farkas
General Manager
Apr 19, 2016
They were great
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

We thank you for your business and 5 star rating!
Mar 24, 2016
Great sales staff, worked well with me to get me into the vehicle I wanted
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

Our team enjoys working with our guests and helping get into the exact vehicle they are wishing to drive away in. Thank you for the review.

Best Regards,
Jim Farkas
General Manager
Feb 9, 2016
very well done / but could not make the deal
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

We greatly appreciate the opportunity to try and earn your business. We do wish you all the best in your search and if there is anything we can assist you with please do not hesitate to reach out.

All the best,
Jim Farkas
General Manager
Read 3 old reviews
Nov 30, 2015
debswais
Dealer responded promptly. Not willing to negotiate the price though.
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

We thank you for the four star rating and are sorry you were disappointed with the negotiations on your vehicle of choice. Here at MINI of Ann Arbor we have already submitted our best “great deal” pricing to CarGuru’s. This pricing leaves little room for further negotiation as we are already offering up our best prices.

Best Regards,
Jim Farkas
General Manager
Sep 15, 2015
Very dishonest. Lied about condition of the jeep. I traded my wrangler one week later for a low $5300.00 when they said it is worth $500.00 to a junk yard. I drove 2 1/2 hours with emails coordinating with a salesman for a week when I arrived he was too busy for our appointment. The softtop was ripped so they wanted me to pay $1400.00 for the replacement softtop that was needed and expected me to replace it myself.
Is this review helpful? Yes | No

Response from MINI of Ann Arbor:

We sincerely apologize that your visit did not meet with your expectations. Our team is dedicated to providing our guest a truly outstanding sales experience however sometimes we may fall short based on the goals they have set for their visit. We are happy that you were able to receive the amount for your trade that you were expecting and wish you many safe and pleasurable driving miles in your new vehicle.

Best Regards,
Jim Farkas
General Manager
Jul 29, 2014
Got a phone call the next day.
Is this review helpful? Yes | No

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