Thank you Chris. we appreciate you taking the time to share your recent purchase experience with us and look forward to working with you again.
Enrico Simonelli
Internet sales director

Guru1W435

Sep 9, 2019

Called several times but did not go to check out.

Is this review helpful? Yes | No

Gene

May 30, 2019

Very helpful, friendly and honest from the start. Was willing to negotiate price. Purchase was seamless. Would buy from MJ Sullivan again.

Is this review helpful? Yes | No

May 31, 2019

Response from current dealership:

Thank you Gene! We appreciate your trust and your time.
Enrico Simonelli
Internet sales director

Antonia

May 28, 2019

I had said to call me when the car came in, and I had to call them. Then they made no effort to get me in to see the car until a week later. I bought elsewhere.

Is this review helpful? Yes | No

May 28, 2019

Response from current dealership:

Hi Antonia, this is Enrico Simonelli, sales manager with MJ Sullivan Hyundai in New London, CT. I believe your post sale review was not meant for MJ Sullivan.
We did assist you with your purchase of a 2018 Hyundai Kona AWD Ultimate. Nick Lombardi was your sales consultant. Please feel free to contact me directly on my cell (860)-319-7797

rileygl1

Apr 9, 2019

they helpful but did not have the optional equipment i was looking for

Is this review helpful? Yes | No

Apr 14, 2019

Response from current dealership:

Thank you for taking the time to share your recent CarGurus inquiry experience with everyone, we look forward to working with you again.
Enrico Simonelli
Internet Sales Director
(860)-319-7797

Michael

Mar 9, 2019

Nice and polite through emails . Car is fairly price on the website Nothing more to say

Is this review helpful? Yes | No

Mar 10, 2019

Response from current dealership:

Thank you very much for taking the time to share your recent purchase experience with us.
We look forward to working with you again.

suesbrood

Dec 14, 2018

MJ Sullivan confirmed my 9AM appointment to test drive a car with an email at 7:30AM. I took time off from work and drove 75 miles down to New London only to be told the care had been sold the night before. Instead of trying to offer me another car deal, they should have handed me $50, said sorry, and asked if there was anything else they could do for me. Even if it was an honest mistake and not an attempt to get me on the lot, it speaks so poorly of their communication and logistics that future customers should be wary of their lack of consideration and poor business acumen. For this reason, MJ Sullivan Automotive Corner, you've earned your 1 star rating.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Dec 15, 2018

Response from current dealership:

I apologize for not notifying you prior to your departure, it was not my intention to mislead you. This is not an excuse, it's just an explanation:
I was off the night before, I was going to contact you as soon as I arrived at 9am informing you of it's sale. I was not aware you had rescheduled your appointment for 9am. I somehow missed your updated appointment time, I thought I had enough time to notify you.
Once again, I apologize.
Sincerely,
Enrico Simonelli
Internet sales director
(860)-443-8432

GuruXY1VZ

Oct 24, 2018

Though I never visited the dealership, I had a great phone conversation with an associate who was very informative and helpful and went beyond what I would have expected from merely a phone call. Thank you!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Oct 25, 2018

Response from current dealership:

We appreciate your input and look forward to possibly working with you again in the future.
Enrico Simonelli

LouisFromKeystone

Sep 30, 2018

Although I did not purchase a vehicle from them, the manager was extremely helpful and pleasant. I wanted a newer model (2019) after all and they did not have one with the options I needed, but it was a very positive discussion and the manager was professional and knowledgeable.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Oct 25, 2018

Response from current dealership:

Thank you for taking the time to share your thoughts, we appreciate your kind words.
Enrico Simonelli

Anne

Sep 22, 2018

Bought the car on Tuesday . After searching a myriad of other vehicles and dealerships I have to say they were the only one that I had confidence in.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Sep 24, 2018

Response from current dealership:

Thank you very much for taking the time to share your recent purchase experience with everyone. We appreciate your time and your business. We look forward to working with you again.

AndrewTS

Jul 31, 2018

They were good, they tried very hard to find me the right car. Pleasure talking to them.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Guru9MCFR

Apr 5, 2018

This was by far the best dealership I have ever dealt with in my life, hands down! I recommend every Chevrolet loving American go to them.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Apr 24, 2018

Response from current dealership:

Thank you very much for your 5 star review, we appreciate you taking the time to share your recent experience at MJ Sullivan and look forward to seeing you again.

Lou

Mar 3, 2018

They were on top of my inquiry. Follow up professionally.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Mar 7, 2018

Response from current dealership:

Thank you Lou! We appreciate you taking the time to share your thoughts. We look forward to seeing you again and again.

Dylan

Mar 1, 2018

I actually liked this dealer a lot. Worked with Jay Drouin in sales to test the car. He had me take it over all types of road and driving situations to make sure I understood the car. Eric in financing was really great--informative and really not overly pushy on extras. Would recommend!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Mar 7, 2018

Response from current dealership:

Dylan, thank you so much for taking the time to share your recent purchase experience at The M.J. Sullivan Automotive Corner with everyone. With you being located over 2.5 hours away, we know you had many automotive dealers to choose from.

Cipro

Feb 7, 2018

I purchased this car from Sullivan at the price I wanted from a dealer who understands how to sell cars. The process was seemless and the dealer delivered everything promised

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Feb 10, 2018

Response from current dealership:

Thank you very much for taking the time to share your feedback with everyone. We are pleased to hear that your recent visit was a positive one. We look forward to working with you again & again.

Show older dealer reviews 14

JoAnn

Jan 19, 2018

great and bought it!=) =) =)

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Feb 10, 2018

Response from current dealership:

Thank you so much for taking the time to share your recent visit feedback with us, we appreciate your business and hope to see you again soon.

Anthony

Dec 29, 2017

Very responsive but did not get car photos requested. Have re-requested same

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Jim

Dec 11, 2017

good

1 of 2 people found this review helpful.

Is this helpful? Yes | No

rene

Nov 10, 2017

very courteous

1 of 2 people found this review helpful.

Is this helpful? Yes | No

GuruDVPVL

Sep 9, 2017

The dealer got back to me quickly. I am the one who was confused because I couldn't remember what vehicle it was or why the dealership was emailing me? It was an error on my part.

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Sep 9, 2017

Response from current dealership:

Thank you for taking the time to write your review. We appreciate your business and look forward to serving you again soon.

Junior

Apr 4, 2017

Very happy with my purchase! All involved did an awesome job helping me as a first time buyer.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Apr 6, 2017

Response from current dealership:

Thank you very much for taking the time to share your recent purchase experience with everyone. We appreciate your trust. We look forward to working with you again.

WILL

Dec 1, 2016

Nice dealer quick info no hassles

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Dec 2, 2016

Response from current dealership:

Thank you so much for taking the time to share your recent purchase experience here at The MJ Sullivan Automotive Corner in New London, CT. We appreciate your business and look forward to seeing you again.

Donna

Oct 1, 2016

Great response time to my inquiry, able to go see the car quickly, the sales people and test ride were great, the sales person could answer all of my questions

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Oct 3, 2016

Response from current dealership:

Thank you very much for sharing your personal purchase experience here at the dealership with everyone. We appreciate your time and look forward to seeing you again. .

frank

Sep 30, 2016

Enjoyable. I haven't purchased an automobile in over 10 years and they made the process simple and efficient

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Oct 1, 2016

Response from current dealership:

Thank you very much for taking the time to share your recent purchase experience with everyone. We value/appreciate your time & business.

Christopher

May 9, 2016

I called them they told me they would call me back if the truck was or wasn't available and they never did.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

May 9, 2016

Response from current dealership:

I apologize for the mix up, we value your inquiry. please feel free to contact me (Enrico) directly at (860)-443-8432, I am not sure which truck your referring to. It may still be available.

Rich

May 3, 2016

Very courteous dealer.

3 of 4 people found this review helpful.

Is this helpful? Yes | No

May 9, 2016

Response from current dealership:

Thank you very much for taking the time to share your recent purchase experience with us. We appreciate your business. We look forward to see you again.

Rob

Mar 13, 2016

Even though I didn't get the car they were very helpful

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Mar 18, 2016

Response from current dealership:

Thank you for taking the time to share your thoughts, we value your opinion.

Scott

Dec 1, 2015

Went great. Enrico was quick to respond and kept me informed of everything that was going on. Since I was doing everything by phone and email he really went the extra mile to make sure everything was completed as quickly as possible.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

CHUCK

Oct 27, 2015

too many hands in the pot. no transparency

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Oct 28, 2015

Response from current dealership:

We are very sorry to hear that we did not meet your satisfaction. Please feel free to reach out to me (Enrico Simonelli) directly at esimonelli@mjsullivanauto.com or (860)-443-8432. We would appreciate an opportunity to rectify the situation.

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