M & I Imports

2772 Skokie Valley Rd, Highland Park, IL 60035
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Sales: (847) 380-8552

Service: (847) 266-9200

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Featured Listings
https://static.cargurus.com/images/forsale/2016/12/16/23/32/2014_subaru_forester-pic-5048602449876034023-152x114.jpeg

2014 Subaru Forester 2.5i Limited Used Cars in Highland Park, IL 60035

Great Deal
$2,988 BELOW
Instant Market Value of $22,483

Price: $19,495

Mileage: 37,230

Location: Highland Park, IL 60035

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Venetian Red Pearl Description: Used 2014 Subaru Forester 2.5i Limited for sale - $19,495, 37,230 miles with Navigation System, Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/02/01/23/30/2014_volvo_xc60-pic-2852588242849836214-152x114.jpeg

2014 Volvo XC60 3.2 Platinum AWD Used Cars in Highland Park, IL 60035

Great Deal
$3,746 BELOW
Instant Market Value of $24,241

Price: $20,495

Mileage: 68,222

Location: Highland Park, IL 60035

Certified Pre-Owned: No Transmission: Automatic Color: Ice White Description: Used 2014 Volvo XC60 3.2 Platinum AWD for sale - $20,495, 68,222 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2015/11/29/15/28/2008_porsche_cayenne-pic-8077906306297931452-152x114.jpeg

2008 Porsche Cayenne Turbo Used Cars in Highland Park, IL 60035

Great Deal
$4,011 BELOW
Instant Market Value of $24,011

Price: $20,000

Mileage: 91,859

Location: Highland Park, IL 60035

Certified Pre-Owned: No Transmission: Automatic Color: Crystal Silver Metallic Description: Used 2008 Porsche Cayenne Turbo for sale - $20,000, 91,859 miles with Sunroof/Moonroof, Navigation System, Comfort Package, Alloy Wheels, Preferred Package
https://static.cargurus.com/images/forsale/2016/11/18/23/41/2008_lexus_lx_570-pic-123923187340582607-152x114.jpeg

2008 Lexus LX 570 Base Used Cars in Highland Park, IL 60035

Great Deal
$3,686 BELOW
Instant Market Value of $32,686

Price: $29,000

Mileage: 94,061

Location: Highland Park, IL 60035

Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2008 Lexus LX 570 Base for sale - $29,000, 94,061 miles with Leather Seats, Sunroof/Moonroof, DVD Entertainment System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/11/11/23/15/2011_ford_explorer-pic-4319997772296318295-152x114.jpeg

2011 Ford Explorer Base 4WD Used Cars in Highland Park, IL 60035

Great Deal
$2,115 BELOW
Instant Market Value of $17,610

Price: $15,495

Mileage: 65,552

Location: Highland Park, IL 60035

Certified Pre-Owned: No Transmission: Automatic Color: Red Candy Metallic Tinted Clearcoat Description: Used 2011 Ford Explorer Base 4WD for sale - $15,495, 65,552 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2016/11/16/20/43/2009_jeep_wrangler_unlimited-pic-4306738604260287158-152x114.jpeg

2009 Jeep Wrangler Unlimited Sahara 4WD Used Cars in Highland Park, IL 60035

Great Deal
$3,113 BELOW
Instant Market Value of $23,113

Price: $20,000

Mileage: 67,646

Location: Highland Park, IL 60035

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Red Rock Crystal Pearl Description: Used 2009 Jeep Wrangler Unlimited Sahara 4WD for sale - $20,000, 67,646 miles
https://static.cargurus.com/images/forsale/2016/09/01/00/32/2014_lincoln_mkt-pic-3726095492308223010-152x114.jpeg

2014 Lincoln MKT Used Cars in Highland Park, IL 60035

Great Deal
$4,705 BELOW
Instant Market Value of $21,700

Price: $16,995

Mileage: 75,811

Location: Highland Park, IL 60035

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Ebony Black Description: Used 2014 Lincoln MKT for sale - $16,995, 75,811 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2016/11/03/00/45/2011_volvo_xc60-pic-8272076279780799263-152x114.jpeg

2011 Volvo XC60 Used Cars in Highland Park, IL 60035

Great Deal
$2,613 BELOW
Instant Market Value of $15,108

Price: $12,495

Mileage: 118,898

Location: Highland Park, IL 60035

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Electric Silver Metallic Description: Used 2011 Volvo XC60 for sale - $12,495, 118,898 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Climate Package, Convenience Package
https://static.cargurus.com/images/forsale/2016/08/04/09/29/2013_lincoln_mkx-pic-5622303632248655450-152x114.jpeg

2013 Lincoln MKX AWD Used Cars in Highland Park, IL 60035

Great Deal
$2,846 BELOW
Instant Market Value of $22,341

Price: $19,495

Mileage: 64,062

Location: Highland Park, IL 60035

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2013 Lincoln MKX AWD for sale - $19,495, 64,062 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2016/08/18/03/50/2013_ford_f-150-pic-8052593973892511147-152x114.jpeg

2013 Ford F-150 XLT SuperCrew 4WD Used Cars in Highland Park, IL 60035

Great Deal
$2,677 BELOW
Instant Market Value of $23,677

Price: $21,000

Mileage: 81,603

Location: Highland Park, IL 60035

Average time on market: 46 days Certified Pre-Owned: No Transmission: Automatic Color: Green Gem Metallic Description: Used 2013 Ford F-150 XLT SuperCrew 4WD for sale - $21,000, 81,603 miles with Bluetooth, Tow Package, XLT Package, LT Package
https://static.cargurus.com/images/forsale/2017/01/06/23/29/2007_lexus_gs_350-pic-2330500489239755721-152x114.jpeg

2007 Lexus GS 350 AWD Used Cars in Highland Park, IL 60035

Great Deal
$2,071 BELOW
Instant Market Value of $13,566

Price: $11,495

Mileage: 109,360

Location: Highland Park, IL 60035

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Matador Red Mica Description: Used 2007 Lexus GS 350 AWD for sale - $11,495, 109,360 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/30/23/31/2010_lexus_rx_350-pic-1301914845244472802-152x114.jpeg

2010 Lexus RX 350 AWD Used Cars in Highland Park, IL 60035

Great Deal
$2,215 BELOW
Instant Market Value of $20,710

Price: $18,495

Mileage: 65,794

Location: Highland Park, IL 60035

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Black Sapphire Pearl Description: Used 2010 Lexus RX 350 AWD for sale - $18,495, 65,794 miles with Leather Seats, Alloy Wheels, Bluetooth, Backup Camera, Heat Package, Premium Package, Comfort Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/01/19/14/53/2014_audi_q7-pic-3770242093010053564-152x114.jpeg

2014 Audi Q7 3.0T Quattro Premium Plus Used Cars in Highland Park, IL 60035

Great Deal
$3,075 BELOW
Instant Market Value of $28,070

Price: $24,995

Mileage: 95,626

Location: Highland Park, IL 60035

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Night Black Description: Used 2014 Audi Q7 3.0T Quattro Premium Plus for sale - $24,995, 95,626 miles with Bluetooth, Leather Seats, Backup Camera, Premium Plus Package, Premium Package, Technology Package
https://static.cargurus.com/images/forsale/2016/08/27/00/45/2011_gmc_acadia-pic-6317145982895367965-152x114.jpeg

2011 GMC Acadia Denali AWD Used Cars in Highland Park, IL 60035

Great Deal
$2,317 BELOW
Instant Market Value of $23,812

Price: $21,495

Mileage: 64,206

Location: Highland Park, IL 60035

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2011 GMC Acadia Denali AWD for sale - $21,495, 64,206 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Tow Package
https://static.cargurus.com/images/forsale/2016/12/16/23/32/2013_mercedes-benz_gl-class-pic-1957121508426380065-152x114.jpeg

2013 Mercedes-Benz GL-Class GL 550 Used Cars in Highland Park, IL 60035

Good Deal
$3,735 BELOW
Instant Market Value of $45,730

Price: $41,995

Mileage: 60,375

Location: Highland Park, IL 60035

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Mercedes-Benz GL-Class GL 550 for sale - $41,995, 60,375 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package
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Feb 11, 2017
Ms. Sherry loeber was very professional. I will be contacting her and this car dealer very soon. M&I are the best.
Is this review helpful? Yes | No
Feb 4, 2017
Response was fast. Location has fair prices. No haggle pricing.
Is this review helpful? Yes | No
Feb 1, 2017
Jwingate87
Truck needed a tailgate but they were not willing to budge on price
Is this review helpful? Yes | No
Jan 27, 2017
Joel was great to work with very fast to respond. I purchased this car and I am happy with the overall experience, fair price and no pressure for upsells. I would purchase from Joel and M & I in the future.
0 of 1 people found this review helpful.
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Jan 20, 2017
Joel was great guy and a straight shooter. Although we could not come to a deal, the experience was good.
Is this review helpful? Yes | No
Jan 11, 2017
I drove 2 hours to dealership. Horrible staff. Very rude and unprofessional.
1 of 2 people found this review helpful.
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Jan 3, 2017
Great test drive and the dealership handle everything professionally and quickly.
Is this review helpful? Yes | No
Dec 23, 2016
Good job
Is this review helpful? Yes | No
Dec 13, 2016
Just a brief note asking about wants and desires. 3 stars only because we haven't done much at this point
Is this review helpful? Yes | No
Nov 23, 2016
Great communication answered all my questions.
Is this review helpful? Yes | No
Nov 18, 2016
When I was going see the car they tell me it was sold then several days later they give me a heart strings pulling story and now suddenly the car us available
1 of 2 people found this review helpful.
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Nov 17, 2016
Highly recommended
0 of 1 people found this review helpful.
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Nov 16, 2016
Amobius99
Dealer reponded quickly. Very energetic. Cars appear to be well presented. Just decided the vehicle was more then I wanted to spend
Is this review helpful? Yes | No
Nov 7, 2016
They got in contact with me and provided all the information I requested I still have not made a drscision
Is this review helpful? Yes | No
Oct 18, 2016
Great bought my car no problem
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Oct 18, 2016
It was fare and very easy to buy a car.
Is this review helpful? Yes | No
Oct 7, 2016
Joel was very responsive at a superficial level, but was unable to answer any questions about the car as he was 'just the finance guy'. I felt there was a significant level of rigor missing and decided to go elsewhere for my purchase as the interaction didn't create a strong sense of trust.
4 of 5 people found this review helpful.
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Sep 27, 2016
Quick and easy.
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Sep 20, 2016
When they brought the car around for me to see, it was dirty. It was almost as if they didn't want to sell the car.
3 of 4 people found this review helpful.
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Sep 11, 2016
Very nice sales person. showed up at 7pm got to see 2 cars was very responsive even at the late hour and offered to stay later to close a deal. Never felt pressured or rushed.
1 of 1 people found this review helpful.
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Sep 9, 2016
It was fine they responded fast
Is this review helpful? Yes | No
Sep 6, 2016
Great. No pressure salesman.
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Aug 31, 2016
Very friendly, seemed honest and knowledgable. Salesman personally keep me informed throughout the purchase even though I live maybe 800 miles away.
Is this review helpful? Yes | No
Aug 28, 2016
Ended up buying car from someone else.....it seemed if I wanted to do business with them...I would have to chase them down. No calls back as promised....if it was so difficult trying to give them my business, I cant imagine what its going to be like if I had an issue. My advice....retrain your folks....understand the importance of customers, customer service and when you give your word, let that actually mean something. Thanks for encouraging me to go elsewhere!!!!
5 of 6 people found this review helpful.
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Aug 23, 2016
Contacted me very quickly and I plan on going there to see their used trucks
Is this review helpful? Yes | No
Aug 19, 2016
DrDan7
Rapid response. Answered all my questions. I haven't made my purchase yet but they're high on my list.
1 of 1 people found this review helpful.
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Aug 18, 2016
Joel D was a pleasure to work with . Accommodating ,informational
1 of 1 people found this review helpful.
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Aug 11, 2016
Quick and easy! No Hastle at all if you are serious on buying a car there!
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Aug 7, 2016
M & I motors was wonderful. My salesman Joel was courteous, honest and just a nice guy to work with. There was a service issue with my car a few days after I purchased it and although it wasn't under warranty M & I took care of the charge even though I took it to a dealer that was closer to home. I recommend M & I to anyone looking for a quality used car from a dealer that has great service.
1 of 1 people found this review helpful.
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Aug 4, 2016
I drove 40 miles to see the car after work at 7 pm, they seems to don't care for my business . Never offered a test drive or any such talk. Their cars looks good and prices are attractive but attitude of the people are not impressive.
5 of 6 people found this review helpful.
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Response from M & I Imports:

Im sorry to hear you a had a bad experience, we truly try to accommodate everyone and make everyone happy.  Id love to talk to you to see if theres anything i can do to rectify the situation.  Please call me im sure we can work something out.

Julian
General Manager
8472669200
Aug 1, 2016
Excellent customer service .. Dealt with in the past !! Incredible selection .
Is this review helpful? Yes | No
Jul 26, 2016
jpoteet5228
Good experience.
Is this review helpful? Yes | No
Jul 26, 2016
As far as getting on the ball and thinking of the next steps in the buying process, excellent. I wanted to do a trade-in and was offered $500 trade-in value for a truck that books at $1600 for trade-ins. Other than that, it was a good place to purchase from.
1 of 1 people found this review helpful.
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Jul 24, 2016
Good communication
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Jul 21, 2016
Wonderful experience and easy to work with.
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Jul 13, 2016
Very prompt response. Helpful and true to their review. Will make certain that you get the best vehicle for your money
Is this review helpful? Yes | No
Jul 9, 2016
Prompt and courteous. Did follow up.
Is this review helpful? Yes | No
Jul 8, 2016
Returned my call the next day. Sherry pointed out to me that the carfax was presenting structural damage. I appreciated the honesty and decided it was not the right vehicle.
2 of 2 people found this review helpful.
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Jun 28, 2016
Fast and prompt response from Joel. Thank you.
Is this review helpful? Yes | No
Jun 27, 2016
jonnie327
Great customer service experience.
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Jun 20, 2016
They contacted me several times.
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Jun 15, 2016
I had a very good experience with Josh at M&I. I opted to purchase another similar vehicle from a relative instead.
Is this review helpful? Yes | No
Jun 2, 2016
The dealer is pretty nice with responses. Tried on several vehicles but couldnt make the numbers work for both sides. Dealer would not negotiate with price.
2 of 2 people found this review helpful.
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Response from M & I Imports:

Thanks Melvin for leaving some feedback.  The reason we don't negotiate in price is because we do a market analysis on all of our vehicles.  This means all our cars are priced below the market average.  We do this in an effort to save you the customer, the time and aggravation of having to go to a dealership and negotiate for hours.  This way you get the best price right away without having to  waste your time.  If you would like to call me id be more than happy to go over a full market report with you and show you that you are truly getting the best value for the car you are looking at.  I lo
 More ...
May 29, 2016
Great experience at M&I Imports . Joel D Was a great rep.
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May 26, 2016
Eric, very friendly and helpful salesman , seemed very willing to go the extra mile to help! however ended up purchasing from a dealer much closer to home. thank you Eric for your help
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May 11, 2016
The employee was polite
Is this review helpful? Yes | No
May 1, 2016
Joel contacted me right away and provided me with necc. info I requested. I have not visited him yet as it's a good distgance from me.
Is this review helpful? Yes | No
Apr 23, 2016
I was treated well and given the best deal I could have gotten with my credit rating.
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Apr 13, 2016
Good
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Apr 12, 2016
Contacted them and they followed up right away.
Is this review helpful? Yes | No
Apr 9, 2016
great experience
Is this review helpful? Yes | No
Apr 8, 2016
dhope13
Didnt have the vehicle we wanted.
Is this review helpful? Yes | No
Apr 4, 2016
They can work on improving service and customer experience. The car wasn't in good shape when I took it for test drive. Not sure how well they inspect their cars. I would think twice before going back.
1 of 1 people found this review helpful.
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Apr 2, 2016
Emailed dealership regarding a vehicle I was interested in. I had a replay back within a few minutes. Every inquiry has been answered rapidly and completely. Although I have not yet decided on the vehicle, my experience so far has been nothing but positive.
Is this review helpful? Yes | No
Mar 31, 2016
I wouldn't buy anything from this place. Very bad business and salesmen. This truck was in bad condition.
2 of 2 people found this review helpful.
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Mar 19, 2016
Great
Is this review helpful? Yes | No
Mar 13, 2016
Do your homework. Very nice,picked me up at airport.
Is this review helpful? Yes | No
Mar 9, 2016
Dealer contacted me, we had pricing discussion which went well, but I later decided to go for another MDX, they were very ready to work with on the price and help with shipping the vehicle to my address in Washington State.
Is this review helpful? Yes | No
Mar 8, 2016
Returned my email
Is this review helpful? Yes | No
Mar 4, 2016
small dealer that does not care much one way or the other
1 of 1 people found this review helpful.
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Mar 1, 2016
Didn't buy this one but did buy another one from them. Great people great service, thought I would get more for my trade but the price on the car I bought was great so it made up the difference, car was immaculate!!
Is this review helpful? Yes | No
Feb 5, 2016
They are a great dealership, very polite and helpful. With their assistance, the deal was made and I'm a very happy customer.
Is this review helpful? Yes | No
Jan 28, 2016
Great
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Jan 26, 2016
Absolutely fabulous!! Kurt and the team are the real deal.
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Jan 20, 2016
Fast contact
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Jan 14, 2016
I love this guy
Is this review helpful? Yes | No
Jan 3, 2016
Very friendly and helpful
Is this review helpful? Yes | No
Jan 2, 2016
Great
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Dec 30, 2015
responded to far away
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Dec 30, 2015
It was good, nice people, helpful.
Is this review helpful? Yes | No
Dec 22, 2015
Great response time
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Dec 19, 2015
Great people. I wish they had what I wanted so I could have bought a car there. This is the place to go. Honest good guys.
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Dec 13, 2015
Long but ok the service is wonderful
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Dec 12, 2015
wondeful
Is this review helpful? Yes | No
Dec 1, 2015
I didn't buy anything but they were very helpful with a quick response.
Is this review helpful? Yes | No
Nov 25, 2015
I bought a truck good service
Is this review helpful? Yes | No
Nov 22, 2015
Bought my mkt from there and got a great deal..... good people to work with.
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Nov 3, 2015
We talked on the phone. I found a GMC Yukon here in Kansas
Is this review helpful? Yes | No
Oct 25, 2015
Great response time
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Oct 24, 2015
Did not purchase from this dealership but they were quick to respond to my emails & phone call. Staff was friendly.
Is this review helpful? Yes | No
Oct 13, 2015
Delivered what was promised.
Is this review helpful? Yes | No
Sep 20, 2015
Asked about carfax showing a rebuild and they said that's common on those cars. It's not. I knew better. I was testing them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from M & I Imports:

We don't have any cars with rebuilt titles, carfax is attached with every vehicle.
Sep 15, 2015
I dealt with Elvin during my visit and he was extremely helpful. The staff is very professional and down to earth. I found the car I wanted and we made a deal that night, Elvin stayed in contact with me for the next few days until I was able to pick it up. Very smooth process, I would definitely go back there to buy a car again!
Is this review helpful? Yes | No
Sep 4, 2015
great service.
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Aug 17, 2015
Was in a different state and salesman was unable to further describe the condition other than what was on their web site. Really likeed the no hassle pricing and car was a good deal even with the couple minor things that we couldn't see in the pictures - chips in the paint, missing moonroof fabric cover, broken lock. It was nice that they picked us up from the train station and it was an easy transaction after that. Would of liked a full tank of gas though. Overall a good experience, love the car.
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Aug 12, 2015
They where on point the email me right away & called me the next day
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Aug 2, 2015
Helpful and efficient.
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Jul 26, 2015
I was contacted within two day.
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Jul 10, 2015
Awesome, place was great, great service, excellent people that treat you great and fair!
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Jun 28, 2015
Dealer responded timely but I lost interest due to price. Dealer seemed unwilling to negotiate.
1 of 1 people found this review helpful.
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Jun 22, 2015
Good follow up
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Jun 4, 2015
Homan23
10
This place is AWSOME!!! I got the best deal and the best customer service ever!!! Julio and the owner are really cool!
Is this review helpful? Yes | No
May 31, 2015
Quick response time, fair pricing. Haven't traded for their vehicle quite yet, but overall satisfied up to this point.
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May 27, 2015
Good service
Is this review helpful? Yes | No
Apr 8, 2015
csykes78
The stars should say enough about the M&I Imports....Very good experience, the car was actually better in person than in the pictures. The salesman Kurt was excellent in communicating and my needs. Great job...I got the car I wanted
Is this review helpful? Yes | No
Mar 10, 2015
they do try to get it done.
Is this review helpful? Yes | No
Mar 7, 2015
The orginal car we went to look at had a mechanical issue, however they had other vehicles to look at. We end up purchasing a wonderful 2007 Mercedes that my wife loves. The staff made the 3 hour drive worth every mile. Thanks!!!!!!
Is this review helpful? Yes | No

Old Dealer Reviews

Nov 19, 2014
Unwilling to negotiate sales price at all. Take it or leave it.
Is this review helpful? Yes | No

Response from M & I Imports:

Our prices are very competitive, some cars we have a little room to negotiate but on most of them we have no more room to negotiate.
Oct 29, 2014
M & I responded quickly with all information sent to me...excellent! the distance became the problem...sure liked the vehicle!
Is this review helpful? Yes | No
Sep 17, 2014
Good
Is this review helpful? Yes | No
Sep 4, 2014
Rep em'd "hello", and never communicated again.
Is this review helpful? Yes | No

Response from M & I Imports:

We replied to Nancy that the car that she was interested is sold
Aug 29, 2014
I look forward to next visit
Is this review helpful? Yes | No
Aug 13, 2014
Great to deal with, allow a little time. They get busy.
Is this review helpful? Yes | No
Aug 10, 2014
MRVENNARD
45
Real quick response.
Is this review helpful? Yes | No
Jul 29, 2014
Verry good offers
Is this review helpful? Yes | No
Jul 14, 2014
Although I dint buy from them, their behavior is good and professional.
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Jun 26, 2014
This dealership is professional all the way. Both Mike and our saleman Joel were just great and made our purchase one of the best. We wide there were more like them.if you are in the market for a car see them first.
Is this review helpful? Yes | No
Jun 12, 2014
good response time did not "bug" me and I will be back soon
Is this review helpful? Yes | No
Jun 7, 2014
Car Was gone when I called not there fault.
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May 25, 2014
Five stars
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May 20, 2014
Very dissapointed we went to look at a van that we liked we couldn't drive it because it needed some repair ,the guy said he was going to call when it was ready,and he never did it was just a simple repair not major. Bottom line we went to Classic Toyota in Waukegan very nice people they got me a good deal
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May 9, 2014
wide inventory with lots of excellent vehicles to choose from, quick, professional service, no usual "let me see what kind of best deal I can get for you" salesperson show that lasts forever and leads nowhere. No time wasting- comfortable test drive ( no sales guy sits next to you), nice office with Starbucks coffee while you wait for financing from reputable bank (Wells & Fargo), few hours later- nicely cleaned and prepared used vehicle with 3 years warranty. One of the best car buying experience ever! Thanks Joel and all staff @ M&I Motors!
Is this review helpful? Yes | No
May 8, 2014
autoroadshow
Expected better follow up
Is this review helpful? Yes | No
Apr 26, 2014
Excellent group of guys. Would happily done business with them.
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Apr 4, 2014
Wow, pictures are decieving. 2011 bmw and all the knobs and buttons were worn off to the white plastic underneath. Cigarette burns in headliner. All door handles scratched badly. Had a guy pull it up and take out a funnel and a 5 gallon bucket of gas and dump some in it (highly doubt it was premium ). They made it look extra nice in pics. Test drove off lot and it started shaking bad and engine light came on. Immediately did a u turn, wasn't sure if I'd make it back. Didn't even talk to the guy, just put keys on counter and told him they really need to have that car looked at.
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Mar 31, 2014
Very great service! Quick response! Very nice people! Love the CRV!
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Mar 20, 2014
Javent purchased yet but they have been very accommodating and helpful.
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Feb 25, 2014
Bait and switch dealer. Let me take a test drive on a vehicle that shook at 50mph uncontrollably. Told them about it and all I got back was "its priced to move and there is nothing else to talk about!". Very unprofessional and I used to sell cars myself. Beware... that's why the warrantee is only for 4 months or 4 thousand miles. They put a bandaid on it to sell it and then its your problem. If they would have offered to fix it or lower the price maybe I would have done the deal and taken the loss a fixed it myself.
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Feb 19, 2014
Great car, was worth the drive to buy this new car.
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Feb 9, 2014
They responded my email requesting miss information immediately, so far so good. I'll post more comments about my future experience with them.
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Jan 26, 2014
As soon as he discovered that I was not interested on buying the car he became rude and just hanged up the phone
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Jan 14, 2014
William Holman
5
I like the low pressure sales and the ability to drive the car by without a salesman. This dealer is at the top of my list.
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Jan 9, 2014
Good fair
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Dec 15, 2013
Online sales only. Not for me personally. May be really good option for those experienced buying via this mechanism.
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Dec 15, 2013
Good email contact.........never saw car in person
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Dec 7, 2013
Had an appointment and drove over 4 hours to see a dirty car that smelled and drove bad. Worst car buying experience ever.
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Dec 2, 2013
great at communicating
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Nov 29, 2013
Totally unwilling to provide an incentive to travel to their business, falling on the line of "we are like COSCO". Not nearly enough for me to travel 50 miles to view their inventory.
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Nov 26, 2013
Canned talk, arrogant attitude. Would not trust.
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Sep 28, 2013
alien4ken
35
dealer was prompt with his respone will not drop prices
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Sep 23, 2013
I was highly skeptical of making such a costly decision online but I was treated with respect and professionalism during my experience with M & I Motors. Joel D and all the staff were very helpful and willing to go the extra mile to make my experience very comfortable. The vehicle I was interested in is sitting in my garage and I would not hesitate to purchase another vehicle online particularly through M & I Motors.
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Aug 29, 2013
They did not have the vehiclein their lot. When I went to their dealership there was no dodge sprinter to purchase. On a call return someone from the dealer said that he will find out when the vehicle will be on thir lot and will call me back, he never called back.
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Jul 29, 2013
Really nice salesman!! Ready 2 sale
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Jun 21, 2013
Great customer service!
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May 27, 2013
selah7
ok
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May 17, 2013
I'm out of town and was looking to travel so never personally met anyone but the dealer appeared to try to get me to buy the car but really didn't have to work hard to get me approved because I already had good credit. However, I noticed on their website they had the exact same car with 1,000 miles more and had recently sold it for $5,000 cheaper. When asked about it the dealer only dropped the price $1,000. Alot of inconsistency with their sales. But overall the dealer did what every dealer should do, try to get you to buy the car by any means necessary.
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Feb 3, 2013
Very experienced dealership. Good pricing. Car was cleaned and ready for test drive when I arrived.
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Jan 12, 2013
No pressure atmosphere.
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Jan 7, 2013
ngood
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Nov 12, 2012
No response to email sent. Dealer sales rep called and did not know the asking price. Sales rep never got back with information and price on car.
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Nov 6, 2012
Wholesaler - no wiggle room on price.
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Oct 10, 2012
I did not make a purchase from subject dealer, but they did make an attractive offer and they were very attentive.
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Aug 19, 2012
Dealer did respond and also did a follow up call, was friendly and courteous.
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Feb 11, 2012
had a guy be a little on the rude side with me on first contact. He had an accent maybe he was having a bad day i did not care though. I decided not to buy from them no matter what after that
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Dec 11, 2011
Great Inventory, reasonable, helpful, and timely. I had a good experience with our salesman Dave. And we got a great SUV BMW X5. Very happy.
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