Louisville Cars Direct

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7565 Dixie Hwy
Louisville, KY 40258

Sales: (502) 937-1616

Today 9:00am - 8:00pm
(Closed Now)
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Mar 1, 2017
The sales agent was too busy to work with us after I test drove a car that ran out of gas in the middle of Dixie hwy. Then the battery died. They couldn't give me legit prices on cars. Some seemed overly enthusiastic while others didn't care whether you bought a car or not. Was supposed to contact me back still haven't heard a reply. Needs better customer service and knowledgeable sales agents.
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Response from Louisville Cars Direct:

Im sorry to hear about the experience that you had here at the present time. Let me assure you that we do everything we can to accommodate and strengthen our bond with each and every customer that we have, if there is anything we can do to further assist you please do not hesitate to come in and see us.
Sep 22, 2016
Failed to give any accurate information about vehicle even after phone conversation. The sales person knew nothing about vehicle either. Had no power steering and tried to take it on a test drive. Terrible service
2 of 2 people found this review helpful.
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Apr 20, 2016
Very helpful.
0 of 1 people found this review helpful.
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Response from Louisville Cars Direct:

Doug thank you for the wonderful review! I hope that we satisfied all of your needs in a new car or truck. We will see you again for your next vehicle.
Read 2 old reviews
May 14, 2013
Fair, didnt really find a car with the right price and most were sold.
Is this review helpful? Yes | No

Response from Louisville Cars Direct:

Joe, thank you for stopping by to give us a review. Our inventory is changing every single day. We may not have had what you were looking for then but we may just have it now, stop in and say hi and lets see if we cant find you that ride you were looking for.
Apr 7, 2013
even though i ended up not buying from this dealer but he did respond by calling me.
Is this review helpful? Yes | No

Response from Louisville Cars Direct:

We do our absolute best to contact everyone as quickly as possible. It looks like it may be time for you to buy another car. Stop on in and say hello.

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