Long Cadillac

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GM Certified Internet Dealer

218 Turnpike Road
Southborough, MA 01772

Sales: (866) 621-8443

Service: (508) 879-1221
Today 8:30am - 8:00pm
(Closed Now)
Show business hours
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Sep 22, 2017
Great follow up and overall experience.
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Sep 15, 2017
Jim Golden made my experience enjoyable and pressure free! I appreciated his time and honesty.
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Response from Long Cadillac:

Thank you for your kind words.  Jim takes great pride in his work.  
~Long Cadillac
Sep 7, 2017
MHFeeney
Top notch communication and preparation for my visit. Great Audi clean and ready for showing. A very good experience!
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Aug 30, 2017
Good and quick
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Aug 17, 2017
tjk337
Excellent group to deal with.
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Response from Long Cadillac:

Thank you for your kind words!
~Long Cadillac
Jul 30, 2017
Very responsive and helpful. Hope we can do business in the future!
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Response from Long Cadillac:

We hope so too!  Thanks.
Jul 29, 2017
Niggabeatboxing
Very nice, very friendly. They didn't put pressure on me to buy a car. They worked with my financial situation to help me get the best car I could for the best price. They can expect to get my business again when I look for another car
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Response from Long Cadillac:

We are pleased we were able to find you the right car.  Thank you for your business and we will always work to earn it.
~Long Cadillac
Jul 28, 2017
Ashik77
The dealer was prompt and reached out with good information
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Jun 1, 2017
Great experience. Staff there was super friendly and genuinely wanted to help me. Staff asked me about my options, my budget, and worked around me. I did not feel pressured to may any decisions! I bought a car, they gave me amazing service, a great gift bag, and I am very happy with my purchase! Definitely recommend this dealership to family and friends.
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May 23, 2017
They have been very easy to work with. We are buying this Lexus.
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Apr 27, 2017
Probably the best experience I have had buying a car.
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Mar 17, 2017
The salesman was a true gentleman, however the vehicle had some minor damage that was not easy to repair, so I purchased another vehicle at another dealership.
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Response from Long Cadillac:

Sorry we were not able to find you the car you wanted.  
Feb 5, 2017
laufieri
let me know the vehicle had been sold so I did not waste a trip.
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Jan 25, 2017
JWRRK
Very good experience working with Long Cadillac. They quickly respond to e-mail and phone calls. Very professional and courteous operation. Listened to, and answered, all my questions. Competitive pricing. Car purchase experience simple, quick and efficient. I felt no sales pressure during my car purchase experience. I recommend Long Cadillac based on my experience.
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Jan 20, 2017
This was the easiest car buying experience ever! Long Cadillac was fair with pricing and trade in values, I never felt pressured, and the process of picking up my car very easy, efficient, and pleasant.
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Nov 27, 2016
Quick response to my inquiry.
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Nov 14, 2016
Very helpful, informative and friendly.
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Nov 5, 2016
Tom reached out and I purchased my car from them. Professional, followed up, and the car was exactly what I was expecting. overall a very good experience.
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Sep 21, 2016
Helpful sales staff, especially Jason. Dealership treated me well, very well priced vehicle and tidy transaction when I finally bought the car.
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Aug 8, 2016
This dealer was very quick to respond to my initial email so he/she gets 4 stars !
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Jul 7, 2016
Very good follow up, knowledgeable salesman
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Jul 6, 2016
Sales guys were professional. I thought asking price was WAY to much.
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Jun 1, 2016
They called and responded to email fast. Great experience. Car was sold the day before. Since then they have called again asking about my car needs.
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May 1, 2016
sandysmom49
Dan and Thom are wonderful, did not buy yet from them, but they were great....
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Apr 20, 2016
I asked for the carfax , had it in less than ten minutes. I told them i was going to buy a car Saturday, it sold on Thursday. They called me Saturday morning an told me.
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Mar 21, 2016
I asked them to call me and they returned my call promptly. I did not purchase from them but empressed.
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Feb 23, 2016
Excellent customer service, very easy and pleasant buying experience. I am very impressed.
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Feb 13, 2016
Great
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Jan 28, 2016
42461acadia
Nice dealership to work with. Still shopping around for my CX-5.
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Jan 10, 2016
Jason Murphy was the salesperson. Very nice! didn't try to pressure the sale. We both agreed car had a rough ride that should be looked at. Possible alignment.
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Jan 1, 2016
Excellent
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Nov 3, 2015
sales mgr very nice but the car was a 2011 and I was looking for 2012.
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Read 23 old reviews
Oct 10, 2015
Long Cadillac is amazing. Ron the owner was very attentive and very kind. I was greeted immediately upon entering. Ron grabbed a plate and we took the ATS for a spin. That car was great but not the car for me so we took out two more cars. I fell in love with the XTS. He chatted with me while on the test drive. We were laughing and I really enjoyed the drive. One guy at the dealership got me a few bottles of water while I was waiting. I found all the guys to be down to earth and honest. It was a refreshing experience to deal with good people in a low pressure environment. I highly recommend Long Cadillac for your next car! :)
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Apr 5, 2015
Excelent
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Mar 21, 2015
XavierT
Very helpful and professional. We would go there again.
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Mar 14, 2015
Great follow up by the sales staff.
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Mar 2, 2015
Friendly salesperson and manager.
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Feb 19, 2015
Responded immediately to my inquiry and did everything they said they would, including delivering the car to us in NH. Car is just as good as promised. A very professional operation.
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Jan 28, 2015
Sales staff responded very quickly and were very informative. We were not able to reach a deal but a nice experience none the less
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Jan 12, 2015
Took delivery on 1/10/15. Courteous, friendly, and efficient.
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Oct 20, 2014
The dealer advertised a 2008 Honda Accord EX-L. I sent them a request regarding potentially buying the vehicle, and received an email reply that the vehicle was no longer available, but I could choose from other cars in stock. I could accept that reply, except that they have continued to advertise the car for the past month. It seems like a bait and switch.
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Response from Long Cadillac:

First we would like to apologize again for the error. Thank you for bringing it to our attention. Please note, you were given correct information regarding this vehicle’s status every time you inquired. While it is industry standard for a vehicle with a deposit to remain online until it is actually delivered to the customer, this particular inventory number was remaining listed due to an internal encoding error that was not immediately recognized. We are sorry that this anomaly affected your car shopping experience.
Oct 3, 2014
Mike hale & Matt Finacom at Long Cadillac Absolutely best sales men Ever! EXCELLENCE! Keep up the great work you guys are blessed.
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Sep 9, 2014
Great people, didn't send to many emails and they want to make a deal happen in a good way.
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Aug 22, 2014
Easy transaction ,personable and very accomodating
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Apr 17, 2014
They sent vehicle to auction within a couple days of putting it on the internet.I was disappointed.That was the vehicle I wanted.
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Apr 3, 2014
Wrong information about the car they were trying to sell. 300c is not 300cSRT8. Should be more aware of what they are advertising.
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Mar 24, 2014
Sales guy called, never provided the information I asked for. No follow up.
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Feb 14, 2014
Very friendly and super low pressure, drove used vehicle to my mechanic for me for evaluation, great place to do business with
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Feb 10, 2014
25
Contacted me and was as helpful as possible
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Feb 2, 2014
Attentive and very eager to work with you.
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Apr 1, 2013
It was good
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Mar 5, 2013
Thanks I buy already Cadillac CTS 2010 premium
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Feb 3, 2013
didn't want to make a deal
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Jan 12, 2013
The car that I was looking for was gone when I called. Just a ploy to get me in???
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Dec 23, 2012
Very professional sales staff.
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