Long Cadillac

GM Certified Internet Dealer

218 Turnpike Road
Southborough, MA 01772

http://www.longcadillac.com

Sales: (774) 462-5152

Service: (508) 879-1221

Today 8:30am - 8:00pm

(Open Now)

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Inventory
Sales Reviews (28)

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Kathleen

Jul 30, 2017

Very responsive and helpful. Hope we can do business in the future!

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Response from Long Cadillac:

We hope so too! Thanks.

Niggabeatboxing

Jul 29, 2017

Very nice, very friendly. They didn't put pressure on me to buy a car. They worked with my financial situation to help me get the best car I could for the best price. They can expect to get my business again when I look for another car

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Response from Long Cadillac:

We are pleased we were able to find you the right car. Thank you for your business and we will always work to earn it.
~Long Cadillac

Ashik77

Jul 28, 2017

The dealer was prompt and reached out with good information

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Cathy

Jun 1, 2017

Great experience. Staff there was super friendly and genuinely wanted to help me. Staff asked me about my options, my budget, and worked around me. I did not feel pressured to may any decisions! I bought a car, they gave me amazing service, a great gift bag, and I am very happy with my purchase! Definitely recommend this dealership to family and friends.

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Robert

May 23, 2017

They have been very easy to work with. We are buying this Lexus.

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Tom

Apr 27, 2017

Probably the best experience I have had buying a car.

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Paul

Mar 17, 2017

The salesman was a true gentleman, however the vehicle had some minor damage that was not easy to repair, so I purchased another vehicle at another dealership.

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Response from Long Cadillac:

Sorry we were not able to find you the car you wanted.

laufieri

Feb 5, 2017

let me know the vehicle had been sold so I did not waste a trip.

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JWRRK

Jan 25, 2017

Very good experience working with Long Cadillac. They quickly respond to e-mail and phone calls. Very professional and courteous operation. Listened to, and answered, all my questions. Competitive pricing. Car purchase experience simple, quick and efficient. I felt no sales pressure during my car purchase experience. I recommend Long Cadillac based on my experience.

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CMR

Jan 20, 2017

This was the easiest car buying experience ever! Long Cadillac was fair with pricing and trade in values, I never felt pressured, and the process of picking up my car very easy, efficient, and pleasant.

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KATHLEEN

Nov 27, 2016

Quick response to my inquiry.

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Michael

Nov 14, 2016

Very helpful, informative and friendly.

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Kim

Nov 5, 2016

Tom reached out and I purchased my car from them. Professional, followed up, and the car was exactly what I was expecting. overall a very good experience.

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Gerry

Sep 21, 2016

Helpful sales staff, especially Jason. Dealership treated me well, very well priced vehicle and tidy transaction when I finally bought the car.

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bill

Aug 8, 2016

This dealer was very quick to respond to my initial email so he/she gets 4 stars !

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Bruce

Jul 7, 2016

Very good follow up, knowledgeable salesman

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Marc

Jul 6, 2016

Sales guys were professional. I thought asking price was WAY to much.

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Abilio

Jun 1, 2016

They called and responded to email fast. Great experience. Car was sold the day before. Since then they have called again asking about my car needs.

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sandysmom49

May 1, 2016

Dan and Thom are wonderful, did not buy yet from them, but they were great....

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Mark

Apr 20, 2016

I asked for the carfax , had it in less than ten minutes. I told them i was going to buy a car Saturday, it sold on Thursday. They called me Saturday morning an told me.

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Joan

Mar 21, 2016

I asked them to call me and they returned my call promptly. I did not purchase from them but empressed.

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Vera

Feb 23, 2016

Excellent customer service, very easy and pleasant buying experience. I am very impressed.

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Rafael

Feb 13, 2016

Great

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42461acadia

Jan 28, 2016

Nice dealership to work with. Still shopping around for my CX-5.

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joyce

Jan 10, 2016

Jason Murphy was the salesperson. Very nice! didn't try to pressure the sale. We both agreed car had a rough ride that should be looked at. Possible alignment.

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Alan

Jan 1, 2016

Excellent

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bob

Nov 3, 2015

sales mgr very nice but the car was a 2011 and I was looking for 2012.

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Erica

Oct 10, 2015

Long Cadillac is amazing. Ron the owner was very attentive and very kind. I was greeted immediately upon entering. Ron grabbed a plate and we took the ATS for a spin. That car was great but not the car for me so we took out two more cars. I fell in love with the XTS. He chatted with me while on the test drive. We were laughing and I really enjoyed the drive. One guy at the dealership got me a few bottles of water while I was waiting. I found all the guys to be down to earth and honest. It was a refreshing experience to deal with good people in a low pressure environment. I highly recommend Long Cadillac for your next car! :)

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Read 22 old reviews

Aura

Apr 5, 2015

Excelent

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XavierT

Mar 21, 2015

Very helpful and professional. We would go there again.

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Donald

Mar 14, 2015

Great follow up by the sales staff.

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James

Mar 2, 2015

Friendly salesperson and manager.

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John

Feb 19, 2015

Responded immediately to my inquiry and did everything they said they would, including delivering the car to us in NH. Car is just as good as promised. A very professional operation.

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rob

Jan 28, 2015

Sales staff responded very quickly and were very informative. We were not able to reach a deal but a nice experience none the less

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Roderick

Jan 12, 2015

Took delivery on 1/10/15. Courteous, friendly, and efficient.

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Michael

Oct 20, 2014

The dealer advertised a 2008 Honda Accord EX-L. I sent them a request regarding potentially buying the vehicle, and received an email reply that the vehicle was no longer available, but I could choose from other cars in stock. I could accept that reply, except that they have continued to advertise the car for the past month. It seems like a bait and switch.

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Response from Long Cadillac:

First we would like to apologize again for the error. Thank you for bringing it to our attention. Please note, you were given correct information regarding this vehicle’s status every time you inquired. While it is industry standard for a vehicle with a deposit to remain online until it is actually delivered to the customer, this particular inventory number was remaining listed due to an internal encoding error that was not immediately recognized. We are sorry that this anomaly affected your car shopping experience.

Shany

Oct 3, 2014

Mike hale & Matt Finacom at Long Cadillac Absolutely best sales men Ever! EXCELLENCE! Keep up the great work you guys are blessed.

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Jeremiah

Sep 9, 2014

Great people, didn't send to many emails and they want to make a deal happen in a good way.

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Priscilla

Aug 22, 2014

Easy transaction ,personable and very accomodating

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Ron

Apr 17, 2014

They sent vehicle to auction within a couple days of putting it on the internet.I was disappointed.That was the vehicle I wanted.

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Elzie

Apr 3, 2014

Wrong information about the car they were trying to sell. 300c is not 300cSRT8. Should be more aware of what they are advertising.

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Heather

Mar 24, 2014

Sales guy called, never provided the information I asked for. No follow up.

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Chuck

Feb 14, 2014

Very friendly and super low pressure, drove used vehicle to my mechanic for me for evaluation, great place to do business with

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Gary

Feb 10, 2014

Contacted me and was as helpful as possible

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Angela

Feb 2, 2014

Attentive and very eager to work with you.

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Tremaine

Apr 1, 2013

It was good

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jakeline

Mar 5, 2013

Thanks I buy already Cadillac CTS 2010 premium

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Elly

Feb 3, 2013

didn't want to make a deal

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ARTHUR

Jan 12, 2013

The car that I was looking for was gone when I called. Just a ploy to get me in???

Is this review helpful? Yes | No

Doug

Dec 23, 2012

Very professional sales staff.

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