Lone Star Lease Returns

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11444 N Stemmons Fwy
Dallas, TX 75229

Sales: (214) 566-8666

Today 9:00am - 7:00pm
(Closed Now)
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Aug 1, 2017
Responded quickly and respectfully
Is this review helpful? Yes | No
Feb 16, 2017
MsGoody
I went into to test drive the vehicle and was beyond disappointed. The vehicle smelled of cigarette smoke, inside extremely worn and sounded like I was in a hotrod. When I drove it the service airbag and tire sensors were displaying. There were major dings and all, but the dealer had the nerve to tell me not to beat up his vehicle. Are you kidding me, I had 3 other dealers that I went to with the same model in pristine condition for a better deal. It was obvious the vehicle had been sitting for a while and had not been tended to with the exception of air freshener packets in random places. Sal
32 of 32 people found this review helpful.
Is this helpful? Yes | No

Response from Lone Star Lease Returns:

Hi Sal!

My name is Eddie Ford and I am the General Manager here at Lone Star Lease Returns. I would like to personally apologize to you for what you had to experience when shopping for a new car. Here at Lone Star Lease Returns we take great pride in the way we treat our customers. All of our vehicles go through a rigorous 131 point inspection from bumper-to-bumper reassuring our customers that the vehicles in top-notch condition. These inspections are completed by certified master technicians. There are several other dealerships near mine and I believe that you might be referring to anothe
 More ...
Jan 21, 2017
Great costumer service
6 of 15 people found this review helpful.
Is this helpful? Yes | No

Response from Lone Star Lease Returns:

Hi Pedro,

We hope you are enjoying your new vehicle and we greatly appreciate your business! Remember we pay you $200 per referral that you send us that purchases a vehicle. Thank a million for the positive feedback!

Thank you,
Eddie Ford
General Manager
Lone Star Lease Returns
972-464-8841

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