Lone Star Auto Finance

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7632 Long Point Rd
Houston, TX 77055

Sales: (832) 203-7639

Today 10:00 AM - 6:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 20, 2017
Good
0 of 1 people found this review helpful.
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Apr 8, 2017
GuruWRZT
Responded quickly
2 of 3 people found this review helpful.
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Jan 17, 2017
Called to ask if the price was a cash price or finance price, was informed it was a cash price. Ok cool.... can you tell me what the finance price is? Well I don't know the answer to that question I'll have our financial lady call you back. Never received a call. How are you going to sell cars and not know the prices. I was prepared to come purchase the car the same day. Bad business, I would recommend a different lot.
7 of 12 people found this review helpful.
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Response from Lone Star Auto Finance:

We do our best to get back to our customers as soon as we can. we are really truly sorry about the inconvenience.
Thank you so much for your review we will do our best to speed up our call backs.
Please let us know if there is anything we can do for you in the future as we take pride in our customer service and care about our customers!
Nov 3, 2016
Saw a car. All was fine. Answered questions and were courteous.
2 of 4 people found this review helpful.
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Response from Lone Star Auto Finance:

Thank you so much for your review!

-Mgmt.
Oct 31, 2016
Returned call fast. But advertised price was cash only. But the ad said financing available.
2 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Lone Star Auto Finance:

Thank you for your review and we apologize for the confusion. Unfortunately, finance quotes are not set, as they differ for each customer based on a number of factors. The factors include: Individual's Credit Score, Down Payment, Proof of Income, Prospective Vehicle, etc. It all depends on the customer filling out the finance application, for this reason, we post our cash prices on our website and give the option to finance, after you fill out the application and provide us with the necessary documentation, we try to get you the lowest price for the vehicle you are looking at based on those fa
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Mar 9, 2016
Website states financing available yet they don't provide financing to out of state buyers. That's a shame because they just lost a customer who was willing to make the drive out to their location. Guess they don't care for doing business with out of state buyers
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Lone Star Auto Finance:

We are so sorry for the inconvenience Ms. Maria, the reason we do not do financing for out-of-state customers is out of our hands, the policies in Texas are different than other states and by law, we are not able to do out-of-state financing. The only way we are able to sell cars to out-of-state customers is if we sell them cash. We apologize for your bad experience and hope this clarifies the situation. Please let us know if there is anything we can do for you in the future as we take pride in our customer service and care about our customers!

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