Livermore Honda

Express Service, Certified Used Dealer, Internet Certified, Customer
Appreciation Days

3200 Las Positas Rd
Livermore, CA 94551

Sales: (925) 290-6588

Service: (925) 273-9744

Today 9:00am - 8:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/09/15/13/22/2014_chevrolet_tahoe-pic-4199708791695307932-152x114.jpeg

2014 Chevrolet Tahoe LT Used Cars in Livermore, CA 94551

Great Deal
$3,382 BELOW
CarGurus IMV of $25,882

Price: $22,500

Mileage: 97,870

Location: Livermore, CA 94551

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crystal Red Tintcoat Description: Used 2014 Chevrolet Tahoe LT for sale - $22,500, 97,870 miles with Aluminum Wheels, Navigation System, Premium Smooth Ride Suspension Package, Suspension Package
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2015 Honda Accord LX Used Cars in Livermore, CA 94551

Good Deal
$1,603 BELOW
CarGurus IMV of $12,703

Price: $11,100

Mileage: 112,362

Location: Livermore, CA 94551

Average time on market: 37 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Description: Used 2015 Honda Accord LX for sale - $11,100, 112,362 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/21/11/56/2013_nissan_rogue-pic-8625922452354067391-152x114.jpeg

2013 Nissan Rogue SV Used Cars in Livermore, CA 94551

Good Deal
$1,753 BELOW
CarGurus IMV of $16,253

Price: $14,500

Mileage: 26,069

Location: Livermore, CA 94551

Average time on market: 21 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Platinum Graphite Metallic Description: Used 2013 Nissan Rogue SV for sale - $14,500, 26,069 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/08/13/04/2012_toyota_sequoia-pic-8681483027488542162-152x114.jpeg

2012 Toyota Sequoia Platinum 5.7L 4WD Used Cars in Livermore, CA 94551

Good Deal
$2,201 BELOW
CarGurus IMV of $35,201

Price: $33,000

Mileage: 74,951

Location: Livermore, CA 94551

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2012 Toyota Sequoia Platinum 5.7L 4WD for sale - $33,000, 74,951 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/25/15/46/2013_lexus_gs_350-pic-6614002462412912299-152x114.jpeg

2013 Lexus GS 350 RWD Used Cars in Livermore, CA 94551

Good Deal
$2,246 BELOW
CarGurus IMV of $29,246

Price: $27,000

Mileage: 29,963

Location: Livermore, CA 94551

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Starfire Pearl Description: Used 2013 Lexus GS 350 RWD for sale - $27,000, 29,963 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/25/08/04/2015_toyota_yaris-pic-6634172585407281870-152x114.jpeg

2015 Toyota Yaris LE Used Cars in Livermore, CA 94551

Good Deal
$1,652 BELOW
CarGurus IMV of $13,152

Price: $11,500

Mileage: 11,714

Location: Livermore, CA 94551

Average time on market: 58 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Classic Silver Metallic Description: Used 2015 Toyota Yaris LE for sale - $11,500, 11,714 miles with LE Package
https://static.cargurus.com/images/forsale/2017/09/22/08/22/2014_jeep_wrangler_unlimited-pic-4231114215032541625-152x114.jpeg

2014 Jeep Wrangler Unlimited Rubicon Used Cars in Livermore, CA 94551

Good Deal
$3,907 BELOW
CarGurus IMV of $33,907

Price: $30,000

Mileage: 78,254

Location: Livermore, CA 94551

Average time on market: 44 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Clearcoat Description: Used 2014 Jeep Wrangler Unlimited Rubicon for sale - $30,000, 78,254 miles with Bluetooth, Leather Seats, Navigation System, Tow Package, Quick Order Package
https://static.cargurus.com/images/forsale/2017/09/21/08/01/2014_honda_accord-pic-7806569297145327669-152x114.jpeg

2014 Honda Accord LX Used Cars in Livermore, CA 94551

Good Deal
$1,323 BELOW
CarGurus IMV of $16,323

Price: $15,000

Mileage: 33,085

Location: Livermore, CA 94551

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Obsidian Blue Pearl Description: Used 2014 Honda Accord LX for sale - $15,000, 33,085 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/14/08/15/2005_mercedes-benz_clk-class-pic-3504687057585339010-152x114.jpeg

2005 Mercedes-Benz CLK-Class CLK 320 Convertible Used Cars in Livermore, CA 94551

Good Deal
$1,525 BELOW
CarGurus IMV of $10,525

Price: $9,000

Mileage: 80,372

Location: Livermore, CA 94551

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Diamond Silver Metallic Description: Used 2005 Mercedes-Benz CLK-Class CLK 320 Convertible for sale - $9,000, 80,372 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/14/08/15/2014_bmw_3_series-pic-581985614304933184-152x114.jpeg

2014 BMW 3 Series 328d xDrive Wagon Used Cars in Livermore, CA 94551

Good Deal
$2,100 BELOW
CarGurus IMV of $28,100

Price: $26,000

Mileage: 63,183

Location: Livermore, CA 94551

Average time on market: 31 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2014 BMW 3 Series 328d xDrive Wagon for sale - $26,000, 63,183 miles with Leather Seats, Driver Assistance Package, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Premium Package, Comfort Package
https://static.cargurus.com/images/forsale/2017/09/21/08/01/2016_honda_pilot-pic-8761428413864519557-152x114.jpeg

2016 Honda Pilot EX-L Used Cars in Livermore, CA 94551

Good Deal
$1,660 BELOW
CarGurus IMV of $34,160

Price: $32,500

Mileage: 24,467

Location: Livermore, CA 94551

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Modern Steel Metallic Description: Used 2016 Honda Pilot EX-L for sale - $32,500, 24,467 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/30/10/51/2014_toyota_rav4-pic-1823798669609045319-152x114.jpeg

2014 Toyota RAV4 XLE Used Cars in Livermore, CA 94551

Good Deal
$1,234 BELOW
CarGurus IMV of $16,484

Price: $15,250

Mileage: 73,618

Location: Livermore, CA 94551

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Barcelona Red Metallic Description: Used 2014 Toyota RAV4 XLE for sale - $15,250, 73,618 miles with Alloy Wheels, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/08/26/08/05/2012_bmw_x3-pic-5642561273111346-152x114.jpeg

2012 BMW X3 xDrive35i Used Cars in Livermore, CA 94551

Good Deal
$1,594 BELOW
CarGurus IMV of $16,594

Price: $15,000

Mileage: 98,949

Location: Livermore, CA 94551

Average time on market: 28 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Sea Blue Metallic Description: Used 2012 BMW X3 xDrive35i for sale - $15,000, 98,949 miles with Navigation System, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/18/08/15/2016_honda_odyssey-pic-8677874705606090409-152x114.jpeg

2016 Honda Odyssey Touring Used Cars in Livermore, CA 94551

Good Deal
$2,120 BELOW
CarGurus IMV of $36,620

Price: $34,500

Mileage: 16,825

Location: Livermore, CA 94551

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Modern Steel Metallic Description: Used 2016 Honda Odyssey Touring for sale - $34,500, 16,825 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/16/12/52/2016_honda_pilot-pic-4121304209467466178-152x114.jpeg

2016 Honda Pilot EX Used Cars in Livermore, CA 94551

Good Deal
$1,281 BELOW
CarGurus IMV of $30,781

Price: $29,500

Mileage: 19,733

Location: Livermore, CA 94551

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Obsidian Blue Pearl Description: Used 2016 Honda Pilot EX for sale - $29,500, 19,733 miles with Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 12, 2017
GuruDBZDY
Twice within 3 days we drove to Livermore Honda to see a car they confirmed was available, but it was not. Amazingly, both cars were sold "at 9 p.m. last night." We have deduced they continue to post low-priced, popular vehicles to get customers in, then it's bait-and-switch. I'm telling all my friends to avoid Livermore Honda.
Is this review helpful? Yes | No
Aug 21, 2017
Good prompt return of call
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Aug 11, 2017
Excellent experience
Is this review helpful? Yes | No
Jul 29, 2017
The gentleman I dealt with Jim Bautista was AWESOME. I would have rated it a 5. However, the gentleman who I finalized the paperwork with was not as cordial when I chose not to get the extended warranty from the dealership. I explained I got a better offer from a reputable company and he decided to scold me as if I was a young adult as opposed to a 50+ year old customer. Jim is why it's a 4 and not lower.
3 of 3 people found this review helpful.
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Jul 22, 2017
Douglas A. Stewart
The salesman returned all my calls, kept me informed of the car's status. Though I didn't purchase this vehicle, I will definitely return.
Is this review helpful? Yes | No
Jul 14, 2017
Maria called and followed up for several dayside
Is this review helpful? Yes | No
Jul 9, 2017
Mike Rogers is very nice to talk and very experienced to work.
Is this review helpful? Yes | No
Jul 4, 2017
I didn't end up buying the car from Livermore Automall but the salesman followed up by answering all my questions promptly.
2 of 2 people found this review helpful.
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May 26, 2017
very responsive
1 of 1 people found this review helpful.
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May 15, 2017
tmlmfoss
Wouldn't deal whatsoever. I made what was a good reasonable offer and was told to basically take a hike. Never want to have anything to do with these people. Very poor businessmen.
0 of 3 people found this review helpful.
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May 4, 2017
Whatwhat
Friendly and willing to tune up this used car after test drive.
1 of 1 people found this review helpful.
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May 4, 2017
Asked several questions to their internet sales associate and never got response then received email from their business development manager and asked same questions with no response again
2 of 2 people found this review helpful.
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Apr 27, 2017
Good community , good price foe the car .
Is this review helpful? Yes | No
Apr 16, 2017
GuruBYQG
I was ready to purchase, the sales rep I was in contact with did not get back to me until after the car sold. I expressed a lot of interest and felt they could have been in better contact with me during the process.
3 of 3 people found this review helpful.
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Apr 14, 2017
The car was exactly as offered and the sales guy was very accommodating and a pleasure to deal with... did not buy but would have, had my wife been more sympathetic to her "not another damn car" husband - we have had 28 different ones...
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Apr 13, 2017
Worst saleswoman ever. No emotions, sales experience, or hospitable atmosphere that killed the deal for me.
2 of 2 people found this review helpful.
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Apr 8, 2017
The dealer has been prompt in responding and willing to assist in any way.
2 of 2 people found this review helpful.
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Apr 1, 2017
Great experience. Great pricing.
2 of 2 people found this review helpful.
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Mar 19, 2017
Cristina Adin
Got back to Very quick very nice
1 of 1 people found this review helpful.
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Mar 13, 2017
Don't ever trust the Dealer's Description. They just want you drive there and see the 2013 RX 350 not as Described. Scratches here and there, pay attention at interior front and back door (Driver Side) Especially, the Back door (Passenger Side) is something wrong. They ignored missing Equipment's. Pete, is the horrible manager guy over there. Don't waste your time
2 of 2 people found this review helpful.
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Mar 1, 2017
Carsten bremer sales Good customer service he will help you in any circumstances
1 of 1 people found this review helpful.
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Feb 13, 2017
We just exchanged emails, they seem alright. They got back to me quickly with my inquiries.
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Feb 9, 2017
Went to dealer walked around no one looked me in the eye asked me if i needed help . Eventually butted in on the sales manager who got a sales guy to talk with me. Test drove the car , fine . Left my details as i was in a rush , explained what i wanted and low and behold noo fruther contact
1 of 1 people found this review helpful.
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Jan 28, 2017
120
I wasn't able to drive to Livermore to check out this beautiful car due to a winter cold, but they answered all my questions and notified me when it sold so I did not have to make the long drive there
2 of 2 people found this review helpful.
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Jan 28, 2017
My experience with Steve and Abdul at Livermore Honda was simply wonderful. Steve was very prompt with his response. From the beginning with Steve, he was very kind, detailed and patient with all my questions. And very funny which made me feel more relaxed with the whole experience. There was no pressure for upselling and he listened and met all my needs. I would highly recommend this dealer and group to anyone. Of course I bought the car because it was exactly what I wanted and the process went seamlessly.
1 of 1 people found this review helpful.
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Jan 21, 2017
This was a new experience for me, I have always purchased my vehicles locally but this time I flew from eastern Washington to central California to purchase this car if it met my standards, which it did. Steve Locke was great from the time I sent my first email until I started my 920 mile drive home. There were lots of phone conversations and texts in between before I flew down and Steve picked me up at the end of the BART line. I can remember buying every vehicle I have ever owned but this one will stand out as unique for lots of reasons and one of those was that the actual buying of the car was great.
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Jan 18, 2017
Newbium
I ended up buying this car from them. Great experience.
1 of 1 people found this review helpful.
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Jan 11, 2017
Responded quickly but first person I spoke with wasn't helpful, I was contacted by a manager who was very helpful
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Jan 2, 2017
The car sold before I could pursue it further.
1 of 1 people found this review helpful.
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Dec 21, 2016
I traveled from East Bay to Livermore to test drive a used Outback in my price range. Trevor was terrific to work with on the ride, answered my questions about different year models, made it easy and comfortable for me to really inspect the used model. Although I ultimately bought a different car, Livermore Subaru is definitely a good place to go for a nice deal and great staff. Thanks!
0 of 1 people found this review helpful.
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Dec 21, 2016
Initial response was very good and happened the very next day, however, there was no response to my further request for information.
3 of 3 people found this review helpful.
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Dec 18, 2016
Didn't end up buying their car but they were professional and courteous with excellent communication.
1 of 1 people found this review helpful.
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Dec 18, 2016
good experience nice service 5 starts
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Dec 13, 2016
I came in early and I was accommodated promptly. It did take a while to find the car but after that everything was very smooth. From the test ride to the paper work and signing my wife the process was enjoyable.
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Dec 7, 2016
I went to see the van but I expected the sales man to really want to sell I didint see any interest in negotiating with me.
1 of 1 people found this review helpful.
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Nov 16, 2016
ctessa789
I played phone tag with Livermore Automall for over a week trying to buy a vehicle. When I finally did speak with someone they could not answer my questions, said they would find out the information and get back to me. Then I never heard from them again.
2 of 2 people found this review helpful.
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Nov 14, 2016
AWSOME would refer friends family and other to check them out very very helpful and showed true interest in trying to get me financed
1 of 1 people found this review helpful.
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Nov 3, 2016
They called back quickly and we set up an appointment. I looked at the car, and it was as described.
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Oct 30, 2016
the manger and finance manger was great
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Oct 27, 2016
good
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Oct 18, 2016
Very good
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Oct 12, 2016
Dealer prices were good. But car wasn't in condition that I expected
1 of 1 people found this review helpful.
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Oct 7, 2016
I was contacted emediatly from Maria. She answered all my questions& was helpful when I did not qualify for financing. She suggested a few other options that I'm currently working towards. Unfortunately my credit is poor due to reasons I won't bore u with but like most dealers she did not make me feel lousy for it. I still can't find lending, even with a good job& pay but Maria gave me hope. Thank you Maria at livermore Honda.
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Sep 16, 2016
Great customer service, consistent with Porsche expectations
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Sep 13, 2016
VictoriaV
Jim Bautista - very pleasant and professional - totally stayed on the ball.
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Aug 31, 2016
Sales department is very helpful getting me into this great truck
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Aug 30, 2016
Best honda dealer to go...
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Aug 24, 2016
A fantastic transaction. Quick, easy and very nice people. Living my new jag.
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Aug 17, 2016
Great but i decided to think long term on a car i actually want which is a BMW but probably a brand new car in the future.
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Aug 14, 2016
Carsten is a very professional and friendly guy. He followed up on all my emails, phone calls and answered all my questions. He took the time to test drive with me and pointed out all the features of the car. He is very knowledgeable. I definitely recommend Carsten. I had not dealt with other Sales person.
1 of 2 people found this review helpful.
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Aug 12, 2016
Replied to request super fast!
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Aug 11, 2016
It was a great experience but too bad they sold the car
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Aug 4, 2016
made appointment for following Monday. Arrived at appointed time to be told rep did not work on Mondays.
2 of 2 people found this review helpful.
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Aug 1, 2016
I only wanted to be contacted via email. The did contact me, several times. This dealer is ok.
1 of 1 people found this review helpful.
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Aug 1, 2016
Top Knotch, 5 stars. Their service is unparalleled and focused on the customer not the bottom line. Adam Lopretta and Alex Angeles are super stars.
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Jul 23, 2016
Responded same day and will view vehicle today
Is this review helpful? Yes | No
Jul 13, 2016
About what I would expect for a Dealer, Had to drive 4 hours in traffic to get there so I asked for some "Can you look at for me" info on the car, which was less than accurate. When we got there the person we worked with was friendly, but it felt like the financing person had another agenda. We were not offered a service contract, I did not want one, but it was odd one was not offered.
1 of 1 people found this review helpful.
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Jul 2, 2016
Keep in contact and responded quick.
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Jun 26, 2016
Contacted me right away. Thank you.
Is this review helpful? Yes | No
Jun 11, 2016
van dealerships and kept me informed of the status and tried to make connections with me they also let me know when the car sold so keeping the good communication to me is a good characteristics of a great dealership
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Jun 5, 2016
There was an electrical problem with this car and the dealer refused to budge on price, repair the problem, or address the problem in any way. We will never go back to this automall despite also being in the market for the new Audi.
2 of 2 people found this review helpful.
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May 29, 2016
Fast response Excellent communication
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May 29, 2016
Steve the internet manager replied to my email within 30 minutes. I got the car I was enquiring about for a great price and by far the cleanest from nside to outside.
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May 28, 2016
Immediate response from the dealer! Steve answered all my questions. He wasn't going to be there when we test drive the car, so Joe helped us. We purchased the vehicle! Everyone was really great! Smooth transaction. LOVE the car. Exactly as described!
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May 23, 2016
I have nothing but praise for my dealings with Livermore Honda. Joe Santos was prompt, helpful, and clear in all his communications. And he had the lowest price! The only reason I didn't purchase there was because another dealer had the exact configuration on the lot and agreed to match Livermore's price. I would have chosen to purchase from Livermore Honda had I not found the exact car somewhere else. When it's time to look for another car, I would deal with them again, anytime. Truly a pleasure.
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May 12, 2016
No negotiations, continued to bother me after I told them on 3 occasions that I had already purchased a car elsewhere.
2 of 2 people found this review helpful.
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May 9, 2016
didn't end up buying the vehicle but had a great experience with the team there! thanks guys, keep doing what your doing!
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May 2, 2016
Very knowledgeable and easy to deal with
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Apr 28, 2016
Polite and professional
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Apr 24, 2016
I talked to a very nice lady. We will keep in contact. Very helpful and took an interest in what I was looking for.
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Apr 24, 2016
The sales staff were very accommodating without being high pressure. I would do business with them again.
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Apr 21, 2016
Bought here. Wonderful experience
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Apr 20, 2016
Very nice dealership. Great service. Priced right.
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Apr 15, 2016
These guys are fun to deal with, as they have a great sense of humor.
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Apr 5, 2016
Good and honest... No bs with them kept straight and simple.
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Mar 27, 2016
Good experience, Jessica was a no pressure sales associate.
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Mar 12, 2016
Quick reply, but not willing to come down in price at all
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Feb 25, 2016
Excelente
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Feb 18, 2016
They would not sell me the vehicle unless I financed through their lenders and they also tried to give me $2000 below trade in value for what my vehicle is worth. I would not recomend this dealership. STAY AWAY FROM THEM.
2 of 2 people found this review helpful.
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Feb 16, 2016
mikom409
Fast response, very informative to all my question...
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Feb 15, 2016
luatty
I ultimately didn't buy my Porsche from Livermore but did come very close. Carsten Bremer was a terrific dealer, Always gave the information I needed right away and was entirely credible in everything he said.
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Feb 12, 2016
Great dealership. Larry was very helpful and professional.
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Feb 8, 2016
Top notch!!
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Feb 7, 2016
Worked with Joe and others. Everyone was helpful, no high- pressure sales tactics. Very nice.
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Jan 25, 2016
Lots of follow up but I no longer needed vehicle
Is this review helpful? Yes | No
Jan 22, 2016
Awesome experience. Made it easy and quick. I recommend talking to Steve Locke, great guy.
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Jan 21, 2016
Tried to sell me a salt-rusted car from the eastern U.S.at the same price as a local, rust free CA vehicle.
2 of 2 people found this review helpful.
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Jan 14, 2016
Responded promptly and was helpful
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Jan 6, 2016
They responded promptly but were unwilling to negotiate. Their asking price for a used car was what another dealer was offering for a brand new one.
1 of 1 people found this review helpful.
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Dec 14, 2015
Very helpful. Good deal !
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Dec 12, 2015
contacted us right away but we found another, lower mileage car
Is this review helpful? Yes | No
Dec 8, 2015
Porsche4MySmile
Quickly responded to my query. Offered to assist me with any and all aspects of the purchase. Very professional.
Is this review helpful? Yes | No
Dec 1, 2015
I have an interest in this car, but feel the dealer did not give me the impression of wanting to give on the price or conditions, or had a strong interest in selling it.
2 of 2 people found this review helpful.
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Nov 24, 2015
Called right back with all info.
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Nov 16, 2015
Terrible . After letting Brian know we wanted the car already financed . He called us back to say the car has sold . Not sure what part of telling him we wanted the car and we were already to go ???? Terrible customer service . We called right when they opened and they told us the car was still available .
2 of 2 people found this review helpful.
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Nov 13, 2015
Great
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Nov 10, 2015
migration_Genob64
Good response time.
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Nov 5, 2015
dealer returned calls promptly and provided all information requested.
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Oct 22, 2015
generic reply, never received pricing
1 of 1 people found this review helpful.
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Oct 21, 2015
Excellent!
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Oct 21, 2015
Good dealership.
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Oct 21, 2015
Quick response, went to view the vehicle a couple hours later. Answered all questions and made the deal.
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Oct 16, 2015
Took a long time to respond then the car was sold by the time I hunted them down through phone calls.
2 of 2 people found this review helpful.
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Sep 23, 2015
Staff was very helpful and welcoming
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Read 38 old reviews
Sep 12, 2015
I ended up buying a new Honda Civic. Great service at Livermore Honda! Whenever I decide to upgrade, I'm going back to Livermore!
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Sep 11, 2015
Very Consistant &Nice
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Sep 8, 2015
Dealer responded quickly. Overall experience was good.
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Sep 4, 2015
They are unorganized. And the sales guy left us hanging out at his desk for 30 mins after we were done filling out papers. We started to look for him and we find him in another car with another customer. Then when he returned I asked if we were going to discuss the price and he said "it's not up for discussion. And it's worth every dime"... Then waited for about two and half hours to sign the car into my name. I started to walk out and I told them I was leaving and I might come back, and then all of a sudden the girl I told that to runs to the guy who goes over the paperwork with you and then he just walks out and says I'm ready for you now.....so after signing the papers down payment, waranty, insurance, coverage, he says congrats here are the keys.... Then says "by the way we may have to have you bring the car back if for some reason you are declined of the loan" then I said " you told me I was approved" he says "you are..." What the hell?? I buy the car and take it to a guy who has worked on my family's cars for years and he shows me a hole in the muffler and so since I was apparently under a waiting period of if its my or not I called and they just kept transferring me back and forth until I reach a voice mail. So I probably left 10 voicemails since last Sunday. And guess what.... I've only had they're survey people respond to ask how would I rate my experience with them.. Haha wow. Horrible.
2 of 2 people found this review helpful.
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Aug 29, 2015
Excellent follow-up and responsiveness.
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Aug 16, 2015
They posted an awesome car at a great price... But it was just bait. Turns out it was not actually available, yet the same car was REPOSTED the next day. The dealership of course they tried to sell me a much more expensive car. Hmm dubious
2 of 2 people found this review helpful.
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Aug 15, 2015
They worked hard to help me figure out a way to transport a vehicle I was interested in.
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Aug 10, 2015
Car have lots mechanical issues
2 of 2 people found this review helpful.
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Aug 8, 2015
Two months left on original warranty and they did not want to to Certify the vehicle for 100K miles which would have been automatically done in another two months - they wanted me to pay 5K for the certification and were not willing to negotiate that issue.
2 of 2 people found this review helpful.
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Jul 25, 2015
Car was already sold when I arrived. Salesman made no attempt to sell me another car, didn't even ask if I was interested to see anything else.
2 of 2 people found this review helpful.
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Jul 22, 2015
Purchased a car found on cargurus.com great experience and amazing price!
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Jul 13, 2015
Agent no interest to negotiate price or refer us to manager disappointing
3 of 3 people found this review helpful.
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Jul 13, 2015
Sales person Steve was great, however I chose not to buy due to the dealership runaround on purchasing
2 of 2 people found this review helpful.
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Jul 9, 2015
They said the truck was still there when it wasn't
2 of 2 people found this review helpful.
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Jun 29, 2015
Sales person was reluctant to work with us or put in any effort to get the car we drove two hours for sold. Very disappointed. Poor customer service and salesmanship.
2 of 2 people found this review helpful.
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Jun 14, 2015
Helped me find car!
1 of 1 people found this review helpful.
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Jun 11, 2015
Exceptional salemanship. Everyone should consider patronage. Sammy, Fred, Mr. Wang, and Sandy in Finance rock. I was out of state when the opportunity to purchase a car of my desire appeared; Fred contacted me immediately from my inquiry, and days later I was home with my desired automobile.
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Jun 1, 2015
took them awhile to get back with me but was very helpful when they did just the distance and price did'nt get me to go
2 of 2 people found this review helpful.
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May 27, 2015
Gulongpalad
Easy to work with. We saw the car we want on CarGurus and went to the dealer, test drove, negotiated and bought the car.
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May 24, 2015
They didn't want to make a deal it was their price or no price so we bought a car somewhere else
3 of 3 people found this review helpful.
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May 11, 2015
Absolute professional in every way. Steve Locke was great to work with. I am very pleased with the deal. Thank you, Lee
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Apr 26, 2015
Pete was great but the car was not as clean as one would expect buying a used car from a dealer. We had to detail it ourselves when we got home
2 of 2 people found this review helpful.
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Apr 19, 2015
Dealer was very responsive and had the right price.
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Apr 16, 2015
Great experience. Super friendly and very willing to work with you. Would recommend this dealership anytime!!
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Apr 15, 2015
Decent prices.....but just average customer service at best.
3 of 3 people found this review helpful.
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Mar 27, 2015
Smoranvi
just ok, several people called but did not know what car we were asking about. I shouldn't have to work this hard
2 of 2 people found this review helpful.
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Mar 5, 2015
We traveled 2 hrs. To see this car. Our sales person Carsten was not informed about it. When we then wanted to talk to a service person he was at lunch. We went to lunch, came back and talked with John ( very helpful ) with impatient Carston pacing...who latter said "he learned more than he wanted to know about this car" (was he buying it?). Carston refused to negotiate a price with us ??? We left :( We spent most of our day with this car...now I ask to anyone wouldn't you think that we wanted to buy this car? What is going on at this dealership? ...or this salesman? The one star is John...thank you John!
2 of 2 people found this review helpful.
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Feb 25, 2015
Prompt and courteous but didn't direct to the proper personnel to get more information about the car
1 of 1 people found this review helpful.
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Feb 23, 2015
Depending who you deal with there it could be a good or bad thing. But the deal they gave me when I left was great. Wouldn't recommend.
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Jan 22, 2013
They help me as much as they could.Nice experience
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Jan 6, 2013
They neglected to tell me that the car I was interested in had sold, so I drove all the way out to Livermore Honda from SF for nothing (which included paying for a Zipcar). They had also told me an incorrect opening time, so I had to wait an hour for anyone to arrive. The salesman then brought me over to another employee to inquire about the status of the car. I think that employee assumed I was the GIRLFRIEND of the salesman, and was embarrassed to learn that I was a customer. Overall, a terrible experience and I will not be going back.
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Aug 29, 2012
But didn't match my price.
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Apr 19, 2012
Very quick in responding..great follow-up!
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Apr 16, 2012
The sales rep that was trying to help us was so rude and made us feel unwelcomed. He was so irritated for some reason and was rude everytime we asked him a question.
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Apr 15, 2012
EJ501
5
Nice cars
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Apr 2, 2012
Porsche dealers have very nice automatic email template, int manger is never respond after ist one said "price firm" and i got the vehicle from his neborhood. Thx
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Mar 2, 2012
Bought a Jeep from them...great buying experience
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Dec 1, 2011
SPlendid dealership. Very professional Ron DelRosario is tha sales rep. Thanks, Car Gurus, john
Is this review helpful? Yes | No

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