Lithia Subaru Mitsubishi of Fresno

5499 N Blackstone Ave
Fresno, CA 93710

Sales: (559) 708-4623

Service: (866) 759-9728

Today 8:30 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 27, 2017
I was called quickly. They had the car waiting for me when I got there. They took their time finding out what I wanted. I ended up with a Subaru. The buying process was quick and easy.
Is this review helpful? Yes | No
Nov 13, 2017
Bmosley2626
Very professional and helpful.
Is this review helpful? Yes | No
Nov 9, 2017
Good people but car sold the day before we could buy it
Is this review helpful? Yes | No
Sep 14, 2017
GuruDL6NS
Were friendly kind and fast to reply back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 29, 2017
Guru9QBXN
Bought a different car from dealer. We are very happy with this dealer . Thank you. :)
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 30, 2017
Biggamehuntertoo
no problems
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 27, 2016
The dealer responded within 30 minutes and was good at following up without being pushy. We ended up purchasing from this dealer because of the excellent communication with the representative from the dealer.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 19, 2016
At first very responsive but then stopped responding.
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Jun 4, 2016
joebud01
Very good sales person no pressure ,purchased 2014 Sabaru outback
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 20, 2016
Very friendly and helpful with what I was trying to get, thank you for the help even though I didn't get the car.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Read 19 old reviews
Aug 12, 2015
Sales Associates were nice. The car was in the condition described on the website.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 25, 2015
Dealer used old bait and switch marketing and then denied it blaming the technology. Then tried to present a lesser car at more cost. Total waste of time and effort.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Lithia Subaru Mitsubishi of Fresno:

Hello Richard,
Thank you for the candid feedback on your experience with my sales staff at Subaru Mitsubishi of Fresno. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I will be taking corrective action based on your experience and will use this as a chance to improve our sales process. Feel free to contact me so we can make this right.

Thank you,
Frank Perez
Lithia Subaru Mitsubishi of Fresno
(559) 577-1510
Feb 15, 2015
Absolutely awesome experience got exactly what I was looking for and they helped me with everything I asked for
Is this review helpful? Yes | No
Jan 12, 2015
Not pushy and a very pleasant guying experience.
Is this review helpful? Yes | No
Dec 14, 2014
Never got a response to my questions, so after awhile i just gave up on them. Then out of the blue i got an e-mail saying the jeep had sold. So 2 stars for e-mailing info i didn't even care about.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 16, 2014
Good experience with salesmen but product was not up to par.
Is this review helpful? Yes | No
Oct 28, 2014
Great deal and treated well!
Is this review helpful? Yes | No
Sep 24, 2014
Great servoce
Is this review helpful? Yes | No
Sep 22, 2014
Their car salesman (Manny) was rude and judgmental. Because I'm a woman he felt he was better than me when it came to the car I was looking to buy and wouldn't show me the other vehicle I saw online. I asked this dealership to stop calling me and told them we are not interested, but this man calls sometimes 3 times in one day! I put in writing via email to Chris the Internet Manager we were not interested and still receive calls from the salesman. Thankfully we went to a local dealership in Visalia who treated my husband and I with respect. They worked with us and we got a better car (newer) and better rate/payment that worked in our budget. They treated us like human beings, unlike Lithia Subaru. Lithia if you read this, train your salesmen in manners. I remained calm and just left. Never in my years of buying cars have dealt with such rudeness and disrespect. Never should a salesman disrespect the clients significant other! I would not recommend this dealership... only went there because Ford and Hyundai in the past years ago were polite to us.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 27, 2014
Timely complete responses
Is this review helpful? Yes | No
Jun 17, 2014
Tony was great!!
Is this review helpful? Yes | No
May 29, 2014
Chris was amazing and we bought our son's first car from him! This is the first place we will look from now on!!!
Is this review helpful? Yes | No
Mar 19, 2014
Great
Is this review helpful? Yes | No
Sep 29, 2013
Hansonae
Dan went above and beyond! What fabulous service! Ended up with an Impreza Sport and since I work nights, Dan even delivered it to me. Next time I won't bother going anywhere else but Subaru.
Is this review helpful? Yes | No
Sep 25, 2013
Always asked if there is anything else they could do.
Is this review helpful? Yes | No
Jul 10, 2013
Quick response.
Is this review helpful? Yes | No
Jun 14, 2013
Dealer responded quickly and was very knowledgeable
Is this review helpful? Yes | No
Jan 12, 2013
We bought a new car.
Is this review helpful? Yes | No
Nov 21, 2012
If I could give 10 stars I would for the help that they gave me I would! Unbelievable service...bent over backwards to try to please me...because of the salesman Chris I this dealership would have been my first choice but unfortunately they didn't hv the car I wanted
Is this review helpful? Yes | No

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