Lindsay Cadillac

Will Lang is a great salesperson . My wife and I were attended comfortably with the time spent at Lindsey Cadillac . We are happy with the process and our new car purchase. All of request were met. Thank you, Will and Kieth Carpenter for your positive smile, attitude and patience being with us.

Went to see a CRV in " great condition" h however the air conditioning did not function. On a 95 f degree day. Then, price discounted less than the likely cost of repair, which I would have to bring in. Waste of my time.

Will was terrific. Still looking for the right car. I will definitely come back if I find one here. Their responsiveness was spot on and very polite.

Good communication especially with Tom .

The dealer was very help and although I did not purhase the car they are still willing to work with me to purchase a care in the future.

The dealer was asked prior to me driving 4 hours to see the car, are their any dents, chips, ectopic. He said no, the car was chipped dented, wind came in through the driver side window.

Great experience! I was immediately contacted by Will Lang to set an appointment to see and to test drive the car. I purchased this awesome car as an upgrade to my 2011 CTS Coupe and I'm completely thrilled! The process went well, very professional staff and without any challenges overall. Looking forward to my next Lindsay Cadillac purchase!

Had a nice test drive. Everyone was very friendly. Didn't end up buying a car but enjoyed the experience.

I was told to drive up to the dealership because when I asked to negotiate sales rap said come by my manager works batter when some one shows up so I made an opoinmemt and went there and all I got is O we can't do any batter price them what's it's already listed .waste of my time and price is way over

Mr. Dennis Morrisson did an excellent services, he went above and beyond to satisfy me. I am a very happy customer

Very good Dealer just a little high on prices but the cars are worth it if you willing to spend

Outsanding services. The Sales Rick Wagas is very knowledgeable on all the features of the car despite it's a pre-own with other brand(rather than Cadillac). Rick was very patient and answering all the questions we have. Lindsay Cadillac is also the best dealership I have ever met with.

Prompt responses via Internet, text and calls. Very pleasant and professional. Peggy and Remi were awesome

Reps will do whatever it takes to help

What can I say except class A experience! Dennis and Will are the best! They were not only very personable and exceptional, they were humorous and a delight to work with. Give them a raise and a pat on the back!

Returned calls promptly. They were extremely helpful, they were just a little too far out of the way for me.

Great customer service through the whole car buying process.

Quick response, worked through my requests with great care. Patient and helpful though not very knowledgeable about cars they are selling that are not Cadillac (it is a Cadillac dealer so I guess that makes some sense). Only downside was their trade in valuations were a good 10-20% lower than other dealers/outlets that I received during my search.

While I didn't end up buying a car from them, their response time and attentiveness was impressive.

Responded to my inquiry and stayed in touch.

Horrible. The sales person did not even have the car that was advertised. Just a ploy to get customers to visit the dealership.

Fantastic experience after going to other dealerships. Lindsay blows them out of the water. The importance of Customer Service is not lost with Lindsay Cadillac. I highly recommend working with them if you get the chance. Leigh was excellent!

Didn't purchase a car but they worked diligently with me. This sales team went out of there way to find me a car.

Didn't get the car but was very happy with the communication.

Immediate response to inquiry.

Rick was fantastic to work with!

I would never buy a car from this dealership and here is why: In May I expressed interest in a car through Car Gurus. I received a phone message immediate from Tommy. Before I could return the call Tommy called again. I spoke with him and asked if he would be available on Saturday because I may be able to get to the dealership on Saturday. If not Saturday, I could definitely be there Sunday to see the car. Tommy said that they work in teams and if he was unavailable I could talk with the other half of the team (I think the team-mate's name was Chris but I'm not sure - I'll call him Chris in my review). I called back the next day and spoke to Chris about my plans to come see this particular car on Saturday or Sunday. He seemed fairly uninterested about when I was coming, I spoke to Tommy on Saturday and said I would be unable to come until Sunday. I told Tommy I would contact him Sunday morning before I left for Alexandria. On Sunday morning I called and left messages and sent an email and heard nothing. Apparently the dealership didn't open until noon; however, the team never told me they wouldn't respond to any messages on Sunday morning. I drove 60 miles to the dealership. I was in a rental car because someone (without insurance) rear-ended my other car and I was forced to buy another car. I was already out money and time because of the accident and spending my money on gas and spending my time looking for another used car was not at the top of my list of things to do on Sunday. When I arrived at the dealership shortly after 12 noon, there were 2 car salesmen standing at the reception desk. I asked for Chris or Tommy. They said Tommy was not there and that Chris was busy with a customer and asked if they could help me. I said I was there to see a particular car and they informed me that the car had been sold the day before. I said that I had not received any messages that the car had been sold. The two salesmen said that the dealership had been very busy on Saturday and Chris and Tommy were probably too busy to contact me. I was not happy and asked to speak to Chris. The salesmen basically protected Chris and wouldn't let me talk to him. They rather rudely stated that it's first come first serve when it comes to buying a used car. I re-stated how unhappy I was that I had driven so far and that the car had been sold. The two salesmen told me that they had plenty of other cars they could show me. I said I was only looking for a particular kind of car. I left but the two salesmen knew how incredibly upset I was that I had not been contacted about the car being sold. Miracle of miracles there was message on my answering machine from Tommy, time-stamped within the hour that I left the dealership; Tommy apologized that the car had been sold. I'm sure my expression of dissatisfaction at the dealership had nothing to do with the timing of the answering machine message. I suppose it could have been an amazing coincidence. Needless to say my feeling is that car salesmen will do whatever they can to get you to the dealership but don't really care about you as long as they sell the car to someone. Sadly, this attitude was not unique to this dealership in my search for a car and it's why used car dealers have a less than stellar reputation. If I had even gotten an apology or a hint of an expression of sympathy from the two salesmen at the reception desk, perhaps I would have left slightly (only slightly) happier. I was fortunate to find the car I was looking for from a dealer who was above board.

Great experience, just couldn't find the right car for us.

Exceptional customer service! Ask for John, Douglas and Kim.

The best car buying experience I could ask for.... They where very professional and not out to sell u everything under the sun... Ended up buying the Honda from them and couldn't be happier... Ask for Richard Davidson coolest sales person ever

I purchased the car and love it! Since this is a Cadillac dealership, they were not familiar with options that the car may have had. Much to my delight, I've discovered that the car is fully loaded with all available options for the 2011 Infiniti G37. Both the Sales Consultant (Richard Davidson) and the Pre Owned Manager (Chris Eader) are very professional, not pushy and made the transition flow effortlessly. I was very content with the price I paid (lower than advertised), and the amount they offered for my trade-in automobile. This is a class act dealership - highly recommend buying a car from them, even if it's not a Cadillac.

Nice and professional atmosfera at this dealership. The sales representative ( Mr. R Davidson ) was courteous and able to answer all my concerns regarding my purchasing. The financial department as well.

Prompt, courteous and professional; both Josh and Ian. However, no explanation was ever provided for why this particular XTS was priced (per CarGuru's evaluation) so high.

Good service