Liberty Ford

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Internet Approved, Blue Oval Certified

9311 Liberty Road
Randallstown, MD 21133

Sales: (443) 426-5030

Service: (410) 655-2000

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 15, 2016
great friendly
2 of 2 people found this review helpful.
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Aug 28, 2016
We went there and walked the parking lot looking for a vehicle that was listed on your site. Never approached by anyone. Seen us and acted like we were not there. I would never return and would advise people of our experience.
3 of 4 people found this review helpful.
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Jul 24, 2016
Contact was prompt
2 of 2 people found this review helpful.
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Feb 5, 2016
2 of 2 people found this review helpful.
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Sep 18, 2015
2 of 2 people found this review helpful.
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Jul 11, 2015
They did contact and answer questions.
3 of 3 people found this review helpful.
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Read 6 old reviews
Mar 13, 2015
I was not pleased with the dealership and how they handle their process. We were asked to put a certain amount of money down. My husband and I agreed. Ran into a problem, the dealership decide to go another route to get us approve. Came back asked us for an even higher amount. My husband did agree to put the money down. We figure the truck was ours. The salesman came back asking for $500.00 more. He hit us with some processing fee. We had a $300.00 internet coupon for just coming in. REALLY, If we had us the coupon it would have been $200.00 owed. But that was never offered. The salesman let us walk out. I've experience salesman who would pay the processing fee themselve. They would rather make some money from the sale then none. With that being said, I felt like this experience was a numbers game. Instead of him being honest with us. P.S. This comment will probably get washed under the rug and forgotten. Just like the general manager forgot to call us back when I left a message to complain about the dealership.
1 of 1 people found this review helpful.
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Dec 17, 2014
The dealership had an attractively priced 2006 hyundai elentra on carguru but i was told it had been sold overnight when i got there. The 2003 elentra was listed for $2,500 on carguru but when i got there, they said they had no such car. I was perpelexed and became wary of having much further to do with the dealership
1 of 1 people found this review helpful.
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Oct 31, 2014
FACT:there are so many vehicles to choose from that is a plus.
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Aug 30, 2014
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Jul 21, 2013
Experience was great. Good car, good price, very helpful, I left feeling good about my used car purchase.
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Jul 5, 2012
This dealership is dishonest and very savvy with pulling the wool of your eyes.. up until they get you to finance and you realize you've been duped. We saw a minivan on their website that we liked. We filled out an online finance application and drove the 1 hr and 45 m drive to the dealership. They pushed us through paperwork.. signing title and mileage statements and even contacting our insurance carrier and having them add this van to our policy. The price on the site was $17,900. At financing, they said the 'actual price' is $22,900. The finance person said that the online price is the price after giving us $5,000 for our trade. They also told us that these vans were Emterprise rentals. We left the dealership. The next day we were contacted by the internet sales manager and they were having a new sale that may work on turning our experience around. We ended up talking with 'Steve' the sales manager. He offered us what he said was the 'best deal' he could offer. He offered to lower the price of the van to $20,900. We could pay tax, title and tags which totaled about $1,400. Our payment would now be less (by $7 a month) and we would have paid $1,400 down. I asked him about the previous offer because this offer was actually worse and would cost us a total of $1,380. He said he didn't know what that deal was and couldn't look at it because they had already deleted our information. He said the price on the van was listed wrong and he would change it. On their site, every other van (including those with more mileage and newer models) were still listed at the price it 'should be' after a $5000 trade was given. I asked the service manager if he could get the information from the finance person we spoke with or the salesman we worked with. He was rude, unaccomiding, pushy and downright dishonest and crooked. I read the reviews on several sites after (should have before) Please! Please! Just check the reviews before you go and expect to pay more than the advertised price in the thousands of dollars. They also have a rating of F with the BBB. We found another dealer, with great reviews, and with an A+ rating on the BBB. Don't be swayed by bad credit. Other dealers are able to work with you as well. Don't trust Liberty Ford in Randallstown!! The reviews are true!
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