Lewis Ford

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Internet Approved, Blue Oval Certified, Quality Checked

3373 N College Ave
Fayetteville, AR 72703

Sales: (833) 245-4706

Service: (833) 245-4707

Today 9:00 AM - 6:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 1, 2018
sales lady was great except for last day of sale no phone call
Apr 22, 2018
Robin Hargrove
Awesome customer service, but sold before i could get there. I was shocked that they called to let me know it sold.
Apr 6, 2018
The folks at Lewis Ford are very friendly and helpful. I have not purchased a vehicle yet. However, they are nice, helpful and have competitive prices.
Apr 2, 2018
They responded quickly and answered all my questions. Very nice and not pushing.
Feb 25, 2018
Classic bait and switch. I came to look at their 2010 Kia Forte. The sales rep said he would pull it around and instead he pulls around a 2002 Hyundai Elantra with obvious frame damage. Beware their advertised cars without pictures. It is a typical ploy to get customers in.
1 people found this review helpful.
Feb 15, 2018
Dealer contacted me and we are still interested inthis vehicle.
Dec 8, 2017
They did call me, but never answered any questions, through email or over the phone. They are horribly unprofessional. They don't answer questions and emails contain many typos. A week after asking questions, talking with staff that won't answer questions, and no response to a pre-approval request (and them doing a hard hit on my credit) I've decided to shop elsewhere. Don't waste your time unless you enjoy frustration.
1 people found this review helpful.
Sep 23, 2017
Appointment required which was difficult for me.The car I was interested in sold. Encouraged to keep appointment, gave them details of what I was looking for. Sales person unprepared for my visit and had nothing to show me. My time wasted. No followup.
1 people found this review helpful.
Aug 8, 2017
This is by far the best experience I have ever had at a car lot!!! I appreciate Rick Stout for the amazing job and how well they treated us!! I went in on Friday looked at a car we test drove it ...came in they made a fantastic deal and we drove it home!! Thank you guys a lot!! I have been recommending you to everyone!! If you need a car this is the place to buy it from they are awesome highly highly satisfied
2 people found this review helpful.
Jul 29, 2017
Sales person quick to respond, did not make trip found a different vehicle.
May 12, 2017
Very nice.
May 9, 2017
Jason Burt
Apparently it is too much trouble for this dealer to send or post pictures of their vehicles. I don't have the time or desire to drive an hour to test drive a car I haven't seen. After I explained the his in a follow up email, they didn't bother responding.
7 people found this review helpful.
Jan 29, 2017
Not good...vehicle was at another lot 60 miles further...with bad transmission (at least).
8 people found this review helpful.
Jan 4, 2017
Vehicle was already sold by the next day. Courteous representative, but no similar vehicles in stock.
2 people found this review helpful.
Dec 5, 2016
they treated me very good and worked with me very friendly
2 people found this review helpful.
Oct 23, 2016
Would not deal by email. I didn't have time to deal by phone and wanted to do as much as possible by email only and they would not.
5 people found this review helpful.
Sep 26, 2016
Dealer did an excellent job of contacting me, and following up even though I was hard to reach. Unfortunately, the vehicle sold before I could look into it, but I would still recommend. The staff was extremely nice and helpful.
2 people found this review helpful.
Aug 22, 2016
Great people
Read 18 old reviews
Jun 21, 2016
Emailed dealer. Asked for pictures of vehicles. Dealer said they didn't have pictures at the moment. Told the dealer to as soon as possible. Dealer refused to email me pictures but insisted that I make a trip to there dealership for a test drive. After I told the dealer that I would not make a flight for a test drive before I seen pictures of the vehicle the dealer never responded nor ever update me with pictures of the vehicle. This dealer has poor customer service and I would not recommend them to anyone.
7 people found this review helpful.
Jun 6, 2016
I was contacted by Email only, with 2 follow up emails. no other contacts. I would have expected something more than an automated response.
4 people found this review helpful.
May 31, 2016
Joey was great!! I will send people that way!!
May 26, 2016
retuned my call. Very nice.
Apr 6, 2016
Everyone was responsive, pleasant and they adhered to the price quoted on the phone
Nov 30, 2015
Dealer responded immediately!!
Nov 11, 2015
I did not purchase from them as the car I was interested in had been sold. However, they were very gravious and willing to help me locate what I was looking for.
Oct 23, 2015
Be careful. The sales people like to poach each other. Vehicles over priced. They say in their radio advertising they will finance anyone. NOT TRUE. You're approved unless you're not.
3 people found this review helpful.
Oct 9, 2015
Marty was wonderful to deal with. He went out if his way to make my car-buying experience move along smoothly and was adamant about no-pressure service. He truly cared that my purchase went as I had hoped. I would highly recommend him and the dealership as a whole. Great experience!
Aug 29, 2015
Quick response on a question I had about jeep
1 people found this review helpful.
Aug 20, 2015
Great experience perfect car would buy from again sales person Matt my salesperson took care of everything and Steve in fiance made it all work signed and drive one hour in and out did all paperwork over the internet
0 people found this review helpful.
Response from current dealership:
Thank you for sharing your experience with us at Lewis Automotive! We're so happy to hear that Matt and Steve met your expectations and were able to give you the great car buying experience you deserve! Thanks again for the positive review!
May 15, 2015
Joey, our salesman was a very nice, knowledgable young man with whom this experience was no nonsense. I made an offer over the phone, said if this would be acceptable and the vehicle was what it was advertised to be, that after taking a drive and still being satisfied, I would purchase the truck with my own financing. We were explained our options with the financing guy but it was a no haggle, no nonsense experience. The sale was concluded with ease and only sat maybe a total of 1 hour. Excellent!
Response from current dealership:
Thank you for the positive feedback! Our team takes pride in making the car buying process as fast and hassle-free as possible. We're glad that you had a good experience and look forward to seeing you again soon. Enjoy your new vehicle!
Feb 8, 2015
The truck must of sold, shucks
Dec 22, 2014
Treated us like a friend!
Dec 19, 2014
The salesman was great, the buyer or trade in estimator was a jerk.
1 people found this review helpful.
Apr 17, 2013
Joey Book got me a great deal! I bought two cars from him so far.
May 17, 2012
BEWARE! On the way home I did a high speed test and found a shimmy in the front end. I took it in to a tire shop in Bentonville and found that the used late model vehicle I just bought had been freshly undercoated over a completely rusted and corroded underbody. They have a 3 day exchange policy at Lewis. When I took it back I was charged $4,000 over fair value for another vehicle. Now I get heart burn every time I drive it. When I took the first vehicle back, the alarm started sounding and the service manager came out and ripped the wires out of the horn to silence it. I still lose sleep over the deal. How could I have been so stupid? I recently had spent a month in the hospital, they seen me coming. I am retired on a fixed income and handicapped. Thanks Lewis Ford. You are such sweethearts! I'll never forget you!!!!!! I'm trying to sell it at a $,4000 discount below what I paid. with NO luck.
Apr 21, 2012
I'll never go there again. Their vehicles are way over priced, new and used. Steer clear and save youe money.

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