Leonard's Auto Mart

180 Smokey Park Hwy
Asheville, NC 28806

https://www.leonardsautomart.com

Sales: (828) 414-2811

Today 9:00 AM - 6:00 PM

(Open Now)

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Sales Reviews (19)

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May 1, 2018

Crystal

I was contacted quickly with information that the vehicle I was interested in had sold. However, they offered to show me another vehicle that was similar.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank You crystal! Keep us in mind on your next purchase

Apr 10, 2018

GuruYRL1R

Len was outstanding! He and his team were great in helping my son purchase his first car.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank You, it was a pleasure working with you!

Mar 26, 2018

Helen

Quick reply

Is this review helpful? Yes | No

Response from current dealership owner:

Thank You Helen!

Jan 18, 2018

Ben

The people at Leonard’s auto helped me find my way into the perfect truck. After months of a painful car search, I found my way onto Leonard’s lot, and it was like all troubles faded away. The people at Leonard’s we’re nice, helpful, not pushy at all, and incredibly freindly. I am super happy with my purchase and highly recommend Leonard’s to anyone.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank You Ben! Thanks again for your business and it was our pleasure to help you!

Nov 9, 2017

cobby96

Fast response, truck was already sold. But they were very professional and helpful.

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank You!

Sep 15, 2017

Cindy

Responded quickly and was very nice.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank You

Sep 11, 2017

Adam

Responded very quickly and answered all my questions. I will definitely check it out.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank You, hope we can help you

Sep 11, 2017

Rudygamez13

I recently stop by Leonard's to look at a cadillac escalade Lynn made my visit there so easy and everyone there was very nice. We did some negotiating I explain I was going to Tennessee to see 3 other escalades and Lynn told me he like to keep me local. He was very willing to listen to my offers and help me drive off with the car. I ended up buying the car and so happy with it thank you leanards for a great experience will definitely buy again and recommend to anyone.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank You for your business! It was a pleasure to meet you!

Jul 20, 2017

Guru9Q548

I even stopped by the dealership, walked through the lot looking for a particular vehicle a salesman was standing in front and never asked what I was looking for. Must not have needed any business. I'll never be back, I really think they do fake advertisements of vehicles that they either don't have or are not for sale.

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

It is unfortunate for your experience here at Leonard's. We do want to allow our customers a chance to walk around without a salesman hitting them once they get out of the car. But unfortunately they didn't speak. We apologize for this behavior and just letting you know this salesman is no longer with us.

Jun 22, 2017

Guru68VT

Leonard's had 3 vehicles I was interested in (via internet) and they were VERY resistant to showing me the vehicle histories via Auto Check. Not only did they not have them listed on their website (which about 95% of dealers do) but when I called to ask for them they dragged their feet, claiming it cost $14-28 (depending on who I talked to) every time they pulled the Auto Check. They finally sent me 2 of the histories via email and they looked fine except they were from the Northeastern U.S., which is what I expected and might explain their resistance to release them. I called Auto Check, btw, and they said that once you've paid for an Auto Check on a particular vehicle you can pull it as many times as you like for 90 days.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We apologize for any inconvenience you went through over email. Leonard likes hands on communication and that is what I was trying to do. I didn't know the policy for pulling Auto Checks so thanks, that is good to know! And if I emailed every customer an Auto Check without seeing the car, it would get expensive. Leonard likes to handle business personally and professionally so we apologize for being that way. We value our customers and want to help them in the best way we know how.

Feb 9, 2017

Jeremy

Was contacted the next day. Refused to send be carfax of vehicle, it's there "policy to give the carfax to you in person". I didn't want to drive 3 hrs without seeing carfax. Keep looking

7 of 8 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Jeremy, if you could have emailed me back that you lived 3 hours away, I would have happily worked with you.
We have many people who are local and want Auto Checks emailed to them when they can stop by and check the vehicle out. But without that knowledge, I couldn't help you more.

Feb 6, 2017

Vento_1352

Nice salesman, couldn't purchase car because it was $2k over market value.

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Dec 20, 2016

Phillip

I explained I had an hour and a half drive and was looking for a nice truck. I saw this truck on their site, he said it was very nice. When I got there, I have never seen a truck for sale in that price range as bad as this one. Paint runs all over top of bed destroyed, places where I could see body filler that wasn't painted at all! The pics looked great but it was terrible. Claimed to have 76k miles, NO WAY.

8 of 11 people found this review helpful.

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Dec 6, 2016

Kevin

Very good experience

2 of 3 people found this review helpful.

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Oct 1, 2016

BruceCarruthers

It was OK. A salesperson got back to me, but didn't answer my questions.

2 of 4 people found this review helpful.

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Aug 22, 2016

Steve

Dealer responded quickly.

2 of 4 people found this review helpful.

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Jun 28, 2016

Bob

Still waiting on 3 call backs...

4 of 6 people found this review helpful.

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Jun 3, 2016

Sarah

Wanted way too much money for the Tacomas he did have, rust on most of the frames. Wouldn't negotiate on the prices, and lowest he would go was maybe 200 dollars under the original price. Some what rude about it also.

4 of 6 people found this review helpful.

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May 21, 2016

Christy

Quick response. I'm making the drive to look at it & hopefully work out a deal.

1 of 1 people found this review helpful.

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Read 8 old reviews

Mar 12, 2016

nicole

They never responded online. So I stopped by. First thing the "salesman" told me was that he was off tomorrow. Never asked for my name or number. Never gave me a card. Told me he wouldn't come down on the price of the car or take a lower cash deal. He said they would make more money off of me if I financed. Wow. Terrible.

8 of 9 people found this review helpful.

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Dec 15, 2015

Kaitlyn

They were very rude over the phone.

3 of 4 people found this review helpful.

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Oct 20, 2015

Rosieo19

Slow to respond and lied about how long the car had been on the lot. Cindy sent in email she couldn't send Carfax because they have only had the car a few days and didn't have information but according to Car Guru the dealership has had the car for 89 days. Something is fishy.

7 of 8 people found this review helpful.

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Jun 25, 2015

dean

Not a lot of bull. Answers were honest!

1 of 1 people found this review helpful.

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May 4, 2015

anamundo

responded very slowly via email. I never went there.

0 of 1 people found this review helpful.

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Apr 14, 2015

Kenneth

Received a response by email. Hours of operation on website state they are open on Saturday until 4. I called on Saturday at noon to see if they still had the car and they did. I told them that we wereon our way to see it but would not be there until 2-2:30 due to living out of state. He said he closes at 2pm and we could come look at it Monday. I guess he doesn't want to sell cars on the weekend when most people can come look at them? Very disappointed in customer service.

Is this review helpful? Yes | No

Feb 24, 2015

Lisa

One reply. To call for more information.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Jun 14, 2014

Karen

Professional, informative, followed through and easy to work with...

1 of 1 people found this review helpful.

Is this helpful? Yes | No

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Leonard's Auto Mart