Len Stoler Ford

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11275 Reisterstown
Owings Mills, MD 21117

Sales: (443) 471-8681

Service: (410) 774-5426

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 21, 2018
Very responsive
Jan 24, 2018
I called the dealership. The salesperson indicated that I couldn't buy a car over the phone or internet. He told me that I had to come in to sign and is quite rude about it. This conversation reminds me of a common trick used by some dealership to bring people in the door and then tell them the car is sold. Not sincere about sell a car (I could have bought it on that phone call). Total waste of my time. I have bought many cars over the phone or on internet including Porsche 911. This is 21st century, ever heard of fax (which was invented in 1843), internet, or email?
Dec 24, 2017
Price quoted for a 2017 was higher than another dealers 2018 price for a vehicle with almost the same options.
Sep 5, 2017
Everything went great an they treated me good an I brought the truck that I saw first on carguru
Aug 3, 2017
Purchased my first new car, a 2017 Ford Mustang from Lee at Len Stoler Ford. Lee and the manager Ben made my purchase super easy. They were pretty fair regarding the price, and i felt like a got a good deal. Overall i would recommend Len Stoler Ford.
Nov 4, 2016
Dealer asked me to come in, would never respond back to confirm they actually had that car still in stock
5 people found this review helpful.
Oct 29, 2016
I would not look at anything else they advertised... they list several cars at below market prices, but of the three I called on I was originally told they were available only to be called back a couple of hours later to find out they had bwen sold and "...should never have been on the site," but they had others just like it at significantly higher prices. Left the impression that it might be a dishonest operation.
3 people found this review helpful.
Sep 12, 2016
Miss quoted the price of the car by $5,000!
2 people found this review helpful.
Read 14 old reviews
Jul 5, 2016
Spoke to three separate people with Internet sales all asking the same questions. Only to find out the car was already sold. Poor communication! Won't do business again.
2 people found this review helpful.
Jun 29, 2016
Male rep from Stoler called me 8AM the following morning regarding my PM inquiry. He did not have any info regarding the auto, but loved to read a script containing " how can we earn your business". All I wanted at this time was the unlisted cost of the GT. At 11 AM the same day another male sales rep called and still could not tell me the price. The next day a female called and after being questioned by me, told me that she did not work directly for Stoler, but her job was to followup with me to see if Stoler had contacted me. She too did not have the cost of the GT. Finally, on day three, a female from Stoler called me to inquire my interest. When I ask for the GT price, she told me the car had been sold long before my original inquire. Stoler was using the GT a bait just to get customers into their showroom in an effort to sell them something else. I never did find out the cost of the GT. Need less to say, I will never deal with Len Stoler again no matter what they have to offer. I do NOT do business this way, and I do NOT want to do business with an company that does. Thanks for asking.
4 people found this review helpful.
May 31, 2016
nice follow up, vehicle way above our budget
2 people found this review helpful.
May 28, 2016
Pleasant. They were very responsive.
2 people found this review helpful.
Mar 21, 2016
called me -car already sold
2 people found this review helpful.
Jan 28, 2015
The dealer response was very timely. They called within a couple of hours. The vehicle was no longer available, so the only suggestion would be to remove the vehicles from the on-line listing as they are sold to prevent a waste of time for the dealer and the consumer.
Jan 27, 2015
Was greeted at the door by manager and general manager who knew I was coming for test drive. I was very impressed. The professionalism of Lee Cascio and the others was much appreciated. Test drove two FX 35's - one was beautiful inside and out but out of my price range. Second one was at another location; we drove there and switched cars. Second FX 35 was in great condition, showed well, but I did not like the feel of the drive as much. Tried to come close to my price but could not. I did ask them to check several things and get back to me but they did not. However, they probably realized they wouldn't be able to meet price and it wasn't worth the time.
1 people found this review helpful.
Jul 3, 2014
Quick response and very accommodating.
Jul 9, 2013
Didn't have car I wanted but tried to offer suggestions. Good follow up.
Jun 28, 2013
Great, professional customer service.
Feb 17, 2013
Had an appointment to see a specific vehicle. After I drove 45 mins to arrive there I was told that vehicle was sold. They then showed me a vehicle that met none of the criteria I wanted another vehicle was shown to me that was twice my budget!
Feb 10, 2013
followed up
Jan 5, 2013
Very polite and great Customer Service . Had a great experience overall
Nov 8, 2012
Called to follow up. Not pushy. Very helpful.

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