Leif Johnson Ford South

5315 E Ben White Blvd, Austin, TX 78741

Sales: (512) 746-7062

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 24, 2017
Great
Is this review helpful? Yes | No
Apr 18, 2017
Good communication first with a sales agent and then with the sales manager. Good people.
Is this review helpful? Yes | No
Apr 6, 2017
Kermitt Lewis
Great communication. Very helpful and quick responses.
Is this review helpful? Yes | No
Feb 28, 2017
Great experience, salesman called me right away. Buying process was simple and convenient. Did most of the work over the phone. Tried to push the extended warranty more than I would prefer. Other than that, I Would highly recommend Leif Johnson to anyone looking to purchase a new vehicle.
Is this review helpful? Yes | No
Feb 20, 2017
detl1
Very good customer service... Someone was buying the vehicle when I called to see if it was still available... They called back to let me know that the person did in fact purchase it...
Is this review helpful? Yes | No
Feb 9, 2017
They were slow to respond and VERY unorganized... I bought elsewhere
Is this review helpful? Yes | No
Jan 31, 2017
This dealership went beyond to help and offered me a great deal
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Jan 11, 2017
Quick to respond and text back right away. I am interested in a new truck so the 2013 ended up not bejng a fit for me
1 of 2 people found this review helpful.
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Dec 25, 2016
Excellent communication for Web Purchase. I'll update when my vehicle arrives.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 23, 2016
Great experience all around. The truck was amazing, they picked me up at the airport, had all the papers ready at the dealership. I was truly in and out in less than a half hour with my truck. Could not be more stoked. Thanks George and Lonnie
Is this review helpful? Yes | No
Dec 22, 2016
Nice staff, they didn't have the car on site the day I scheduled to view it. I had to reschedule. The problem is I was not called to stop my driving out there, wasted time.
2 of 2 people found this review helpful.
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Dec 5, 2016
austincarbuyer
Terrific experience and great price
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 15, 2016
Josh from this dealership has contacted me several times. He listens and seems to go out of his way to help me. I am looking forward to meeting him and buying a car from him. I will recommend him to anyone that I know that is looking for a car.
0 of 1 people found this review helpful.
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Oct 11, 2016
They did everything they could to make sure I got my car quickly and easily. Sheila was the best!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 13, 2016
Carlos was great Vehicle as advertised
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 3, 2016
Actually a family member was in my C.G. account and some how, accidentally hit the send msg button, a gentleman by the name of Josh did contact me, when I called back to apologize about the mistake, he was very understanding, and said that's okay no worries...
Is this review helpful? Yes | No
Aug 21, 2016
Josh our salesman was friendly and had our best interest in mind.
Is this review helpful? Yes | No
Aug 21, 2016
I ended up buying a different truck from them (2016 lariat)Josh and Craig were very helpful and kind,definitely a good experience,it could have been better if the truck had been washed and gassed although they promise to do that when I return to get a 2nd set of keys,we'll see......
Is this review helpful? Yes | No
Aug 16, 2016
Craig was fantastic to deal with and the overall experience was very good.
0 of 1 people found this review helpful.
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Aug 2, 2016
Sale person is nice and helpful.
Is this review helpful? Yes | No
Jul 29, 2016
Called me shortly after I sent them a email and have been negotiating a price. Great dealership if you ask me.
Is this review helpful? Yes | No
Jul 10, 2016
Donald Kirchmeyer was professional and personable. He was unable to find the vehicle I was looking for, but he gave it a good effort. I would recommend him to anyone looking for a vehicle.
Is this review helpful? Yes | No
Jul 1, 2016
They took care of us!
Is this review helpful? Yes | No
Jun 19, 2016
This dealership understood why I was looking for, did not try to sell me something else, and accommodated my needs. They did this rather quickly too.
Is this review helpful? Yes | No
Jun 16, 2016
they call me to let me know it still there and want to know when can I come down there to do drive test. sound good to me.
Is this review helpful? Yes | No
Jun 13, 2016
It was a good experience. They respond promptly and are really helpful!
Is this review helpful? Yes | No
Apr 9, 2016
Went to showroom and test drove car with my wife. Dealer showed me the numbers. I went home to consider and without notifying me sold the car the next day.
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Mar 19, 2016
Sales experience was poor. Tire went flat during test drive. Returned the next day and it was not replaced but salesman wanted us to drive the car again. The price of the car was quoted at the dealership at $38K and quoted again later that day at $41K. I am not sure they were communicating. Will never purchase a car there.
1 of 1 people found this review helpful.
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Feb 26, 2016
Customer service has much to be desired. Once they have gotten the sale they are no longer concerned about the customer. They owe me a key fob, dent pop out we have had to press them about and they claim the car passed inspection but 1.5 weeks later we find out there standard of inspection is very very, low. Steer clear car shoppers.
2 of 2 people found this review helpful.
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Feb 22, 2016
Very quick to respond.But truck was sold the same day. Very Professional
Is this review helpful? Yes | No
Feb 17, 2016
dwgilbert01
Very quick to answer
Is this review helpful? Yes | No
Feb 7, 2016
There were hardly any trucks in the lot. The person i was dealing with was nice but im looking for the right truck for me not someone nice to talk to.
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Feb 5, 2016
Awesome staff! I worked with Peter K. They will work with you! Great car buying experience! I didn't get the car I went there for for my own reasons. They hooked me up with a better car for a better deal.
Is this review helpful? Yes | No
Jan 4, 2016
Excellent
Is this review helpful? Yes | No
Dec 19, 2015
Great experience!
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Dec 14, 2015
Great, expedient experience
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Dec 1, 2015
Very nice group of people...when I am in a place to buy a car this is where I'm coming...
Is this review helpful? Yes | No
Nov 16, 2015
Great experience. Our salesman was Matt Martinez. Very calm to work with, easy and personable. We love the car!
Is this review helpful? Yes | No
Nov 13, 2015
Communication has been ineffective as contract was sent to credit union and dealer still wanted to keep truck on the market.
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Nov 5, 2015
great
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Oct 27, 2015
Vehicle prices are above market value. I did not purchase.
1 of 1 people found this review helpful.
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Oct 27, 2015
good dealer, haggled price down and got the financing I wanted.
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Oct 27, 2015
Not informative about the vehicles. Neither of the salesman I worked with were helpful to me. I was always leading the conversation and most of the time not given clear answers. Every time I would contact them I would speak with a different salesman. It took three days for them to give me a decision on the financing and even then I wasn't given a clear answer on the reason behind the decision. Overall not a good experience. I wish it would have been better customer service for me to recommend this place to someone else. Disappointed.
Is this review helpful? Yes | No
Sep 11, 2015
Dan "The Man" helped us and really went the extra mile for us.
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Jul 18, 2015
Bought my car here!! Dan Lamar was wonderful!!
1 of 1 people found this review helpful.
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May 30, 2015
Initial contact was bumpy, but follow-up with manager was smoother. Will contact soon, Thanks !!
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Read 26 old reviews
Feb 24, 2015
A great experience
Is this review helpful? Yes | No
Feb 16, 2015
they responded and got back with me
Is this review helpful? Yes | No
Jan 14, 2015
Took 5 days and 3 requests to get a response. NVM.
Is this review helpful? Yes | No
Aug 19, 2014
CatWoman12
Not a Redline
Is this review helpful? Yes | No
Jul 13, 2014
No negotiation. i know the wholesale market; thought sales people were nonsales. I will not go back and will not recommend the dealer based on excessive pricing.
Is this review helpful? Yes | No
Jul 9, 2014
Very courtious
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Jun 30, 2014
I'm very happy with my purchase at Leif Johnson Ford Superstore. They really worked with me to find what I was looking for. Great team all around. Thanks Leif Johnson Ford Superstore and to Alex & Jimmy Cruz.
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May 27, 2014
Would not work with us on the pricing - vehicle had hail damage and we were not able to make a deal.
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May 26, 2014
Professional services
Is this review helpful? Yes | No
May 16, 2014
Dfloyd
Great job! Sold me a SUV under book value and were happy to do it.
Is this review helpful? Yes | No
Mar 2, 2014
Dealer responded super quickly, met with him that same day. Only down side was that they would not budge on cost - not even by $1. So, as long as you are prepared to pay the price you see online, these guys are good to deal with.
Is this review helpful? Yes | No
Feb 26, 2014
Were great with email response.
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Feb 4, 2014
Jay was very easy to talk to and they didn't try to pull one over on me. They asked what I could afford and didn't waste my time by playing the pricing game. It was a great experience and I would definitely by a car from them again.
Is this review helpful? Yes | No
Jan 23, 2014
great!
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Jan 23, 2014
I had to initiate all contact with the dealer. After test driving the vehicle and getting a price I left to think about it... no follow up until 1 week later when I was signing on the same vehicle a year older and with more miles and cost more.
Is this review helpful? Yes | No
Jan 3, 2014
mpaulk
Super in every way!
Is this review helpful? Yes | No
Oct 14, 2013
This dealership is selling their cars too high & are not willing to negotiate price even when I'm driving from far away.
Is this review helpful? Yes | No
Oct 9, 2013
Jay Sweazea went above and beyond to help us test drive this vehicle. Very easy to work with.
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Jun 19, 2013
fast service, most of the car deal completed over the phone.
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Apr 3, 2013
Good service and communication
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Feb 20, 2013
Very pushy salesman the one on Hwy 71. I went to the one on 183 and McNeil very nice people there.
Is this review helpful? Yes | No
Jan 6, 2013
excellent received fast reposnse
Is this review helpful? Yes | No
Dec 2, 2012
He was very courteous and never pushy.
Is this review helpful? Yes | No
Aug 6, 2012
Very professional, would give repeat business
Is this review helpful? Yes | No
Apr 25, 2012
Couldn't find car I desired.
Is this review helpful? Yes | No
Jan 15, 2012
I've already purchased a car elsewhere, but Tony was one of the most unprofessional salesmen I've ever met. He avoided answering questions with concrete answers, he constantly stated how he was "making us a deal" or "doing us a favor", and the second we stated we just wanted to testdrive for now, his mood changed into almost a pout. He poorly represented Leif Johnson, and there will be no recommendation to go there because of it. I am requesting that I NOT be contacted further by Leif Johnson Ford. Thank you.
Is this review helpful? Yes | No

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