Leckner Nissan of Ellicott City

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8569 Baltimore National Pike
Ellicott City, MD 21043

Sales: (410) 465-5550

Service: (410) 465-5550

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 17, 2017
Robert Cossia, the salesman, was very nice. Unfortunately, the convertible top blew a fuse when he was opening it. This did not affect my decision. The trunk space was not adequate for my needs.
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Aug 16, 2017
Great experience. Very pleasant staff, so please with my new car. Thanks a million.
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Aug 12, 2017
Overall a good experience. I was initially a little concerned because the initial sales person that I corresponded with was not the person I ultimately dealt with. But my sales consultant, Terrell was a pleasure to work with. He was patient and answered my questions and addressed my concerns. He and mechanic, Will were understanding and accommodated my request to lift the car so I could inspect the undercarriage. Richard, the finance director was also pleasant and provided a relatively painless financing experience. I think they could have given a better deal on my trade, but overall I think I got a fair deal.
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Aug 9, 2017
Good follow up and friendly.
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Aug 6, 2017
Guru9MS1H
Disappointed was my feeling when I walked out of the dealership. Our salesman was friendly and and easy to deal with. Dealing with the sales manager was a different story, I felt he was abrupt almost rude. When we were working on a price for the car the sales manager showed up with a different price than the car was listed for and we had to show him the online price to start the process. I started with a price for a car that had been sitting on their lot for weeks that was low, expecting a counter offer. He almost laughed, then he gave me his best price with a $500 discount, I thanked our sales man for his time and left with out the car. One week later the car is discounted by $1,000 online, guess the didn't want to sell me the car. In general I felt the dealer played games, any question about the cars price or warranty had to be addressed by the sales manager or finance team.
1 of 1 people found this review helpful.
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Jul 26, 2017
RodneyTheRealtor
Responded promptly to my lead and two days later I purchased my vehicle.
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Jun 28, 2017
The sales guy was very pushy, when I showed up he did not show me the jeep right away and instead walked me to the back of the lot (on a hot 80 degree day) to show me all the Nissan Rogues after I told him I was not looking to buy a Nissan and that I am interested in the Jeep or a GMC. His automated emails were obnoxious. After I told him I was not in a rush to buy a vehicle that day, he insisted on having me talk to his manager. Needless to say, I will not be going back to them.
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Response from Leckner Nissan of Ellicott City:

Libby, thank you for your feedback. Our top priority is delivering 100% customer satisfaction and I'm sorry to hear about your recent experience. We would appreciate the chance to speak with you regarding this matter so we can work towards a resolution. Please contact our General Manager at (877) 739-1689
May 25, 2017
Guru2K7C
They were very very professional and polite and knowledgeable. It was a good experience unfortunately my son found a different model vehicle that he was interested in and purchased. I would recommend them to anyone
3 of 3 people found this review helpful.
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Apr 29, 2017
Dealer very nice. I can't purchase a vehicle until the end of May. I do love the info on this Edge. This dealer gave great descriptions of this vehicle
2 of 2 people found this review helpful.
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Mar 24, 2017
We did talk on the phone (once). However, I asked for additional pictures of the outside of the car and if this car had been smoked in before. I never got answers to the pictures and never received a call letting me know if this car was smoked in or not. I will not work with this company because of this initial impression.
1 of 2 people found this review helpful.
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Jan 16, 2017
The car was a little out of my price range. They contacted me several times but they were polite.
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Oct 9, 2016
Best experience ever! The staff at Leckner Nissan are very polite, helpful and extremely accommodating. I thoroughly enjoyed purchasing my vehicle from them, it was in great condition. They also offered me a fair price on the trade-in. I can honestly say that they went above and beyond to ensure that I was completely satisfied with my purchase!
4 of 4 people found this review helpful.
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Aug 24, 2016
Good, immediate response but price was too high
2 of 3 people found this review helpful.
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Aug 7, 2016
Though I couldn't buy my dream car from this dealer, I really appreciate their customer service care and professional approach to address customers concerns. I greatly recommend them to any would-be customer desiring to buy a car to contact them first.
2 of 2 people found this review helpful.
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Jun 14, 2016
Visited, test drove Salesperson was pleasant enough. He gave price higher than chargers price (sticker). We waited for the "out the door" cost about 25-30 min with no indication of what was going on. We had our kids with us and left with salesperson promising he would get us the info. The info never came --?? So, we went elsewhere.
8 of 8 people found this review helpful.
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Jun 6, 2016
Great customer service
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May 25, 2016
Ms. Lee had everything ready when I arrive at the dealership. Her and the Finance agency got me into the car I wanted, just wanted to thank them all.
1 of 2 people found this review helpful.
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Response from Leckner Nissan of Ellicott City:

Thank you, for your great review. It was a pleasure working with you. Let us know if we can be of any further assistance to you. Enjoy your vehicle. Best regards.
May 20, 2016
Respond appropriately
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May 5, 2016
When I ask if the car had been inspected and ready to view on their lot, I was told yes. When I got there however, it was not ready and I have to wait another 1.5-2 hrs to see and test it. Their pricing is also pretty high with little to no negotiations based off the claim that the car is "rare". Nice waste of time, most likely won't be back.
7 of 7 people found this review helpful.
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Apr 12, 2016
Our experience at Leckner Nissan is one for the books!! When you first walk in you are treated with such respect and made to feel right at home. I have walked into dealerships and felt like I was nothing but a $$ sign to them but that was not the case here!! We went in with an appointment already set up with Chenequa Lee who I might add was FANTASTIC from the start. She emailed me back immediately and kept in touch throughout the whole process. She even came in on her day off literally just to hand me the keys to our new vehicle and watch me drive away. This dealership has the most fair prices in town and because of that they don't have a ton of wiggle room but we were able to negotiate to a price that got us into the vehicle we wanted without breaking our bank! I have and will continue to recommend both Leckner Nissan and Chenequa Lee to everyone I talk to that is looking for a new vehicle!!!
2 of 2 people found this review helpful.
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Apr 8, 2016
Great!! I enjoyed my experience, the salespeople were not pressuring, and were very friendly
1 of 1 people found this review helpful.
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Mar 27, 2016
I was finally able to get a car!!!!!
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Mar 21, 2016
The staff was very friendly and worked hard to help get me where I needed to be finance wise.
0 of 1 people found this review helpful.
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Mar 6, 2016
Dealer responded and the sales agent was very responsive and helpful. Unfortunately, we could not buy from this dealer as we had just purchased a separate vehicle 2 weeks before and tried to buy that separate car from Leckner. In that case, we had driven the car twice and had negotiated an exact car price and came in to buy the vehicle. When we got there, we were blindsided with a "marketing fee" of $800 (unheard of in our market for any used car) which Leckner's sales team tried to tell us was standard at their dealership. We of course left and bought somewhere else. When we reached out through Car Gurus for the current Civic purchase, we did not know it was Leckner until we got a an email from them. Although they probably had the best fit for us in terms of the Civic we were looking for at the stated price, we had no confidence that they would not have played more pricing games so we purchased elsewhere (at a price $500 over Leckner's stated price) based on our experience two weeks before. We simply couldn't do business with these guys.
8 of 8 people found this review helpful.
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Feb 22, 2016
The price they have listed on their cars is false. After test drive and sitting down with them, they clue you in that the final purchase price is much higher after all the fees they tack on. In my case, the final price they gave me was out of my price range. Funny thing was, the sales guy kept texting me lower offers after I left (not surprising) and when I asked him to email me a final proposal, I never heard from them again. I'm giving 2 stars because at least the sales guy was pleasant and he took me for 2 test drives.
7 of 7 people found this review helpful.
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Jan 26, 2016
breeher
Fake Lower price advertised. Unwilling to lock down a price. Only provides estimated prices. Hidden price increases based on non existent rebates. Not trustworthy!
7 of 7 people found this review helpful.
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Jan 21, 2016
We worked with Guv and Donna and both were committed to helping us get in the car we wanted. We called ahead of time to make sure the car was still there, and they provided plenty of time to test drive and make sure it was the correct car for us. They even agreed to some detailing and body work to make sure the car was looking as good as it possibly could. The only reason I couldn't give 5 stars is because it took a long time to get the paperwork ready. The dealership was packed.
2 of 2 people found this review helpful.
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Read 1 old review
Dec 21, 2012
goehler
Salesman was good. He did not pressure at all. There was an indicator light on the truck, they tried to cover with tape. Did not trust them, tried telling it was only a tire pressure issue, if that was the case why not just put air in the tires.
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