Laria Chevrolet Buick

I did not purchases a Chevy front then but when I first set out looking for a new truck joe laria was the first to respond, personally texting me late at night when it was most confident for me. Great experience overall.

Dealer was upfront about condition of the vehicle and quick to contact me. They were very professional in both their emails and their phone calls. Although we didn't end up being interested in buying their vehicle listed, they were a pleasure to deal with.

Everyone sounded really friendly over the phone. I submitted a app online and all I received was the run around afterwards. Everyday I would call to check on the status of my application and in return I would get a " I'm going to check and call you right back " that went on for a week. I gave up after that.

Drove 2.5 hours to look at a truck, the dealer that was supposed to show us the truck didn't show up, so another dealer showed us it. The trucks check engine light was flashing, the 5th cylinder was blown up. The mechanic we had look at it couldn't believe they let us drive it off the lot. Then the dealers mechanic looked at it and said the same thing. Then the dealer proceeded to offer me another truck for same price it was a great truck. But then only offered me 500 bucks for my car as a trade in that I just paid 4000 for three months ago. Now the dealer that did show us the trucks was a nice guy and did everything he could to help, it wasn't his fault the other dealer didn't tell us the truck was going to blow up. Drove 2.5 hours for nothing.

Honest people, nice environment, would recommend buying from them

Great dealership

The dealership was very helpful.

Thank you Casey Berenyi for helping me purchase my vehicle. You are very nice. The customer service was excellent

Very friendly easy to work with

Megan, the internet sales manager, responded to my inquiry promptly regarding the reduced price 2016 Chevy Malibus' on 12/22/16. She was very nice and answered my questions thoroughly. Coming from Cleveland i already went to a local dealer to check out and test drive this car. I really liked this redesigned Malibu and Laria had them at this great price.I went to Laria on 12/29 and was greeted by Jeff. I told him of my conversations with Megan and what i wanted. He was great , wasn't pushy, and left me and my family alone with my top three picks to decide which one i wanted. I bought the White LS and nearly three months in I love it. The longest part of this process was me picking out the color i wanted. Although i didn't do a trade in or needed their help with financing im sure they would have been just as accommodating.I would definitely make this neary 40 mile trip again and recommend my family and friends.... Thanks

Was a long after inquiry before I got a response. I acknowledged the response, but didn't get any more info. Got an automated emaill or so it appeared. Still have not gotten a direct andwer to my question

Dealer got back to me quickly but car was gone they were courteous enough to ask what I was looking for and offer comparable vehicles

Great follow up, answered all of my questions, just didn't have the vehicle we wanted at the price point we needed.

Was not treated properly--salesman let us test drive the car, then forgot us. Came back from the test drive with questions...he was busy with another customer. Couldn't be bothered. Had to wait. Finally got to speak to his boss. Standing for over an hour. Never offered a seat. The ad says the car has 8 miles on it. The car actually has over 4,100 miles on it. Safety sensors malfunctioned. Not willing to negotiate when this supposedly "new" car has over 4,100 miles--which was unexpected. Gave me the run-around. Like I should be honored to purchase from them, not very customer oriented. Very unhappy with treatment in general. Ad says they are 10 miles from Akron--but it takes half an hour to get there and half an hour to drive back. Out in the middle of nowhere--so you would think they would be willing to negotiate some--no luck. In general, worst treatment I have EVER received at ANY car dealership. Made to feel since I was a woman that my business didn't matter. I have purchased 4 cars in my life and been with others doing their price shopping and buying, so I am not inexperienced about customer standards. I have never seen this type of treatment anywhere else. I was offered an additional $1,000 discount in an email to get me all the way out there, then when we got down to negotiations, they refused to honor that $1,000 discount. STAY AWAY FROM THIS DEALER. Treated very poorly there and not respected as a customer. I was interested in the car but after that treatment, there was no way I would consider buying from them.

They contacted me the next day . But truck was gone.

Salesman was arrogant. offered an ignorant amount for my trade in and then wanted to ignore the fact that it was out of line. I guess if you don't have a car to trade in and your dealing with the internet sales manager they may be ok to deal with.

They were going to get back to me with photos of the body blemishes. They never did.

Quick response. I purchased a Jeep Patriot from Laria, at a fair price. A bit of a hassle trying to buy in Ohio as a PA resident. Purchasing a car without financing shouldn't be so difficult with today's technology. You can write a check for groceries and the store instantly knows if the funds are available.

Beyond fantastic, Casey is the man!

Excellent experience. No hassles; everyone was very friendly.

very good explained condition of vechicle honest i was impressed

Very diligent followup, professional and thorough... just wish they were closer.

Really good experience with this dealership, price was right also.

Quick courteous response

Excellent sales approach. Follow up was strong...

Jimmy D, enough said! I have poor credit, he found me financing, got me the car I wanted, worked with me, and was fantastic as was the financing dept at laria, Chevrolet. I would return in a moment