Lake Pocotopaug Auto

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259 W High St
East Hampton, CT 06424

Sales: (860) 638-7529

By Appointment Only
Show business hours
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Oct 2, 2014
Dealer sold me a unroadworthy car
Feb 17, 2012
Melissalee116
25
I love the car I got there, but during our one first month something was wrong with my brakes. So we brought it back and when we came one WEEK later (way too long for what it needed done) they had it out for a "test drive". First off we told them exactly when we would be there and were a little late which is rude and irresponsible. When they finally brought my car back (ten minutes after we had arrived) there were two men in my car. One was holding a box of parts and SMOKING with all my windows CLOSED. The owner was standing right in front saw everything and did nothing about it. At all. In fact completely ignored our complaining. So not only were they STEALING my gas, but they were SMOKING in the car. Completely unprofessional. I am completely appalled at this behavior. Not to mention this is the SECOND time I have picked my car up from them with no gas. The first time was when I needed to go back to get it registered. It had a full tank when we brought it, but had less than a quarter when we got it back. The second time it was less full only 20 dollars worth but I could see that they were using it for errands. My advice? NEVER go to them. They obviously are completely unprofessional.
1 people found this review helpful.
Jan 29, 2012
Unfortunately I drove 150 miles and spent $100 in gas and tolls to learn that the car was NOT as described. I specifically asked if there was any rust on the vehicle and I was assured that the body was clean. When I arrived from my drive from NY, I saw three major rust spots each being over a foot long and metal was literally peeling off the body on the passenger front quarter panel. Needless to say I did NOT buy the car. I am not one to bad mouth anyone, but I would not feel right if someone else drove to this dealer from another state to find the same kind of dishonesty and misrepresentation as I did. Julie and Linda in the office were very nice but please beware of this dealer. Get MANY pictures before you diver there!
1 people found this review helpful.

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