Laird Noller Lawrence Automotive

2829 Iowa Street
Lawrence, KS 66046
Map & Directions

Sales: (785) 301-1605 Service: (785) 371-0484

Today 8:00 AM - 6:00 PM (Closed Now)
Show business hours

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Dealer Details

Laird Noller Lawrence Automotive

41 reviews
Today 8:00 AM - 6:00 PM (Closed Now)
2829 Iowa Street
Lawrence, KS 66046

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Nov 19, 2019
One of the easiest car buying experiences Honest and up front Salesman Zee Parker was great
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Nov 20, 2019
Response from current dealership:
Thank you so much for your five star review! We are so glad that Zee and the rest of our team was able to help you. We look forward to working with you on your future needs!
Aug 15, 2019
Our experience with this dealership was pleasant. No pressure and great customer service.
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Jul 30, 2019
Laird Noller sales people responded. Unfortunately, by the time I inquired about the Honda Civic, it had already been sold. They did send me their inventory list showing other cars I might like.
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Jul 28, 2019
Very responsive.
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Jun 30, 2019
They were very attentive. They reached out several times to see if they could help me find the right vehicle.
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Jun 27, 2019
They responded promptly answered my questions and have followed up asking if I was still interested
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May 8, 2019
Wonderful interaction with Kari and Abigail. They both were very professional and helpful in communicating about the car. They also gave me a price without haggling. Also, they offered a great trade in amount.They were very attentive and left nothing short of giving fantastic customer service. I would not hesitate to recommend the dealership. On a scale of 1 to 10, being the highest; i rate them a 10.
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May 13, 2019
Response from current dealership:
Thank you for the great review, Cecil, we really appreciate it!
Feb 13, 2019
Easy process, and nice people!
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Jan 16, 2019
Very good experience
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Jan 6, 2019
Best experience I’ve ever had buying a car, everyone was so friendly and got interdused to everyone in the building. Got the deal I wanted with them going out of their way to make it happen.
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Dec 22, 2018
Overall experience was very good
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5
Dec 11, 2018
Great guys, fast service, even found an extra $500 to knock off the car's price tag. Best experience I ever had at a dealership.
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Dec 9, 2018
the sales marketing are very communicative and helpful. the dealer is awesome
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Nov 24, 2018
Very friendly and easy to work with. Very helpful at sending online quotes.
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Nov 17, 2018
Very helpful and knowledgeable!
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Nov 13, 2018
Loved the car. Disappointed with the customer service. Since I came in knowing what I wanted they did little to show me the features of my new vehicle. When I said I had forgotten the other key fob and would send it to them. Their response surprised me. "No forget it we dont need it". So the next owner of my trade will have to buy a second one. After the papers were signed they said thanks and walked away. I stood there looking around. Had to ask someone what I should do now. "Oh you need to go over there to the other lot across the street".
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Nov 3, 2018
Excellent
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Oct 30, 2018
Very helpful. Bought the car!
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Oct 28, 2018
Quick response answered all questions look forward to working with them
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Oct 23, 2018
While I did not purchase the vehicle the dealership was helpful with sending me pictures and answering my questions.
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Sep 30, 2018
car was already sold, they did a good job of handling my inquiry
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Sep 27, 2018
Thumbs up!
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Sep 23, 2018
Called back immediately.
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Sep 18, 2018
Very nice and informative group of guys the evening we went in. Dennis Bishop was our salesman and he treated us great! We bought the vehicle and are enjoying it.
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Sep 15, 2018
Awesome customer service!
0 of 1 people found this review helpful.
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Aug 31, 2018
Very friendly, helpful and accommodating. No pressure just help
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Aug 16, 2018
The dealer contacted me the same day and I bought the vehicle I had asked about though CarGurus.
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Aug 9, 2018
They have been very helpful!
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Aug 5, 2018
Quick to respond, friendly, courteous, and helpful. Made the car buying process stress free and fairly quick to make everything happen.
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Jul 16, 2018
I'm giving this 5 stars because I had a great experience with Laird Noller Pre-Owned Vehicles and in particular my dealer, Colton Wiley. I was able to get my dream car thanks to them. Their prices are fair and they treat you with respect and don't try and screw you around. I was in the market for a new car for several months and took my time looking for the right vehicle. During my search I went to many dealerships in Kansas, Oklahoma and Missouri. I was not impressed by the majority of them. I will say that Laird Noller is the only place I went to that I felt zero pressure from the sales people. Colton & his management team are not your typical used car salesmen - they were very personable, courteous, responsive and honest. It's pretty refreshing to find something like this - if only all car dealers were this way.
1 of 1 people found this review helpful.
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Jul 14, 2018
Bought the car, very low pressure, almost enjoyable as car buying goes.
1 of 1 people found this review helpful.
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Jun 24, 2018
Can't quite remember his name but the older gentleman that works there is amazing. He is such a people's person and we couldn't have asked for better. Thank you so much.
2 of 2 people found this review helpful.
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Jun 7, 2018
Laird Noller went above and beyond my expectations!
1 of 1 people found this review helpful.
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May 14, 2018
They were responsive and customer response was good. I would recommend.
1 of 1 people found this review helpful.
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May 10, 2018
Great communications by sales representatives and frequent follow up.
1 of 1 people found this review helpful.
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Apr 23, 2018
Treated fairly in purchasing a Transit 350. Zee Parker was my salesman. He is a brother.
2 of 2 people found this review helpful.
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Apr 16, 2018
Very helpful and easy to work with. Definitely recommend.
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Apr 3, 2018
They e-mailed me with deals just as I had asked
1 of 1 people found this review helpful.
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Feb 26, 2018
Everyone was very pleasant and straightforward. Initially there was a problem because car was listed as a higher grade model than it actually was. It was the reason we drove 45 miles. It was explained they were unable to correct cargurus website. We ended up buying a different car and my daughter is very happy.
2 of 2 people found this review helpful.
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Jan 26, 2018
Helpful
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Jan 24, 2018
Responded fast and courteous.
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Sep 22, 2017
Good
1 of 1 people found this review helpful.
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Jun 28, 2017
very good response and willing to answer my questions
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Apr 25, 2017
This was a very easy buying process and my salesman Tyler and victor fiance were both friendly and helpful. I am very pleased with my experience with this dealer group.
2 of 2 people found this review helpful.
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Apr 13, 2017
Sean was very helpful. It was just a long way from our home and he even offered to bring the car to us but we wound up buying local. Still I know that he will succeed in his chosen profession because he is genuine.
3 of 3 people found this review helpful.
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Jul 21, 2016
Dealer said the car had been sold late the previous evening ( a Thursday) and was being delivered Friday evening. It's six days later and the car is still listed on car gurus.
3 of 3 people found this review helpful.
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Jul 5, 2016
The dealership responded 3 days after repeated emails I sent from a generated response. Then I was told the vehicle was sold. I can write more in depth but I thought this was very poor.
8 of 8 people found this review helpful.
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May 21, 2016
No high pressure. Good experience with Greg just couldn't come together on price..
1 of 2 people found this review helpful.
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May 3, 2016
Great selection and customer service.
1 of 1 people found this review helpful.
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Apr 29, 2016
They were very professional and organized, friendly, great with my kids. They worked the deal out so I could get the vehicle I wanted and that fit muy family's needs and finances.
2 of 2 people found this review helpful.
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Apr 27, 2016
Professional, made buying a car easy and painless. Sales and finance staff are fabulous. They want and appreciate your business.
1 of 1 people found this review helpful.
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Feb 7, 2016
Very friendly
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Dec 14, 2014
right car, right price, but sone was not ready for a manual transmission.
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Dec 10, 2014
Tony Sanders was GREAT!!!!!!
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Dec 7, 2014
All about the customer...
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Oct 22, 2014
We didn't end up buying from here, but they were very helpful and communication was great! Thanks!!
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Oct 6, 2014
Have an issue with car we purchased and they do not seem to care.
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Sep 12, 2014
Great people to work with. Honest, fair, superb customer service
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Aug 15, 2014
Good honest people
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Aug 11, 2014
provided information in timely matter
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Jun 10, 2014
Friendly, quick response.
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Apr 28, 2014
quick and continued responses, professional and polite, yet as stated before@ accident&injury prevented my reply
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Mar 16, 2014
Great!
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Mar 11, 2014
Quick response.
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Feb 27, 2014
Laird Noller team was great to work with. Took longer than I like with the finance dept. but I would buy from them again.
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Dec 27, 2013
Worked with Sean Issac, He was a gentleman and great to work with. I purchased this vehicle from him.
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Feb 1, 2013
Salesman was nice, but the car was misrepresented as SXT trim, when in fact it was an SE, which has quite a bit less equipment. I reported this to Cargurus, who passed it on to Laird Noller, who then called me. I told them I didn't appreciate being misled, but I see they've not bothered to change their listing.
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Dec 12, 2012
dealer stated vehicle was sold
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Sep 3, 2012
Very nice to you until you have a warranty issue and after you've already bought a vehicle from them. After that your not taken care of. Horrible business to deal with after the sale.
1 of 1 people found this review helpful.
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May 7, 2012
Worked hard to find another unit of equal value for less.
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Nov 27, 2011
Was not able to get me into vehicle due to credit issues on my behalf however the salesman I talked to was extremely helpful and I would recommend laird noller to anyone looking for a new or used vehicle
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