LaFontaine Chrysler Dodge Jeep Ram of Fenton

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15123 North Rd
Fenton, MI 48430

Sales: (810) 714-3300

Service: (888) 450-5118

Today 9:00am - 9:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 10, 2017
Very good
Is this review helpful? Yes | No

Response from LaFontaine Chrysler Dodge Jeep Ram of Fenton:

Thank you Jon for your review!
Sep 16, 2017
Vehicle we were looking at was sold before we could make a deal. Not the dealers fault. Dealer was very responsive and stayed in contact with us
Is this review helpful? Yes | No
Sep 13, 2017
They act as if they are the only one selling cars and there is no competition. Would not work on the price at all, I was willing to give them fair price, they where asking almost $1000 over market value.
Is this review helpful? Yes | No
Aug 24, 2017
Extremely nice people, very willing to do what ever needed for the customer
Is this review helpful? Yes | No
May 6, 2017
Very nice people there, I want to thank Jessica she did a great job
Is this review helpful? Yes | No
Jan 16, 2017
I inquired about two different vehicles. I spoke on the phone, and emailed a representative from LaFontaine before travelling almost an hour to check out the vehicles. When I arrived I was informed neither vehicle was there. I was told that one car sold, and one vehicle was never even there. They said it was on its way from Ohio, and would arrive in a couple of days. Thanks for wasting my time LaFontaine!
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from LaFontaine Chrysler Dodge Jeep Ram of Fenton:

Jason we are sorry to see you rated your experience with only 1 star. We strive to make every experience 100% satisfactory. If you could please email me at cdierschow@lafontaine.com with what more we could have done to earn all 5 stars I would like to forward this on to management. Once more, please accept my humble apology for any inconvenience we may have caused.
Nov 18, 2016
The dealer responded quickly but we drove all the way out there to see the car just to be told that it had sold the day before. They should check that cars are available before setting appointments.
11 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from LaFontaine Chrysler Dodge Jeep Ram of Fenton:

Sharon we are sorry to see you rated your experience with only 2 star. We strive to make every experience 100% satisfactory. If you could please email me at cdierschow@lafontaine.com with what more we could have done to earn all 5 stars I would like to forward this on to management. Once more, please accept my humble apology for any inconvenience we may have caused.
This dealership (formerly Hall Chrysler Jeep Dodge of Fenton Incorporated ) changed ownership on Jul 1, 2016. All below reviews pertain to Hall Chrysler Jeep Dodge of Fenton Incorporated .
Apr 3, 2016
Overall, a very nice experience. Quick and helpful transaction. Nice working with our salesperson Scott H.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 28, 2015
played phone, didn't return my email....left messages, takes 2 days to get back.
3 of 3 people found this review helpful.
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Read 5 old reviews
Aug 31, 2015
Good
0 of 1 people found this review helpful.
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Jun 4, 2015
I bought because of the car itself. The previous owner did a nice job. Not great. But nice. But things could have definitely been better at Hall. My car had 100 more miles on it than when i signed the sales agreement... I walked in with financing. But i was asked again at pick up. Why i didn't finance with them... Sometjomg aboua returned favor??? And the paperwork was not complete even though i was contacted and reminded about remembering my down payment and the check from my finance company. No rapport was made.
1 of 1 people found this review helpful.
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May 28, 2015
My experience was great I got the vehicle I wanted with speedy and polite service...
1 of 1 people found this review helpful.
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Feb 26, 2014
grannisguy
I'm of color and not one of the salespersons gave me a consideration for quite awhile. As I turned to leave a salesman from some other area checked with me and gave me a look at some vehicles although he had customers waiting. To that salesman I say Thank You. I did not buy there no fault of that salesman but I was turned off to the negative vibes on entrance.
Is this review helpful? Yes | No

Response from LaFontaine Chrysler Dodge Jeep Ram of Fenton:

Grannisguy, I am sorry to hear that you felt unappreciated on your last visit. I would like to welcome you back so we can show you a great customer experience, the one you should have received the first time you came in. Please give me a call to set up an appointment at your convenience. 810-593-1534
Jan 15, 2014
Crappy service. would not recommend
Is this review helpful? Yes | No

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