Kranz Family Chrysler Dodge Jeep Ram

1515 East Broadway
Newton, KS 67114

Sales: (316) 803-1358

Service: (888) 713-3793

Today 8:00am - 7:00pm
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2005 Dodge Ram 1500 SLT Quad Cab SB 4WD Used Cars in Newton, KS 67114

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All reviewers have been verified to have contacted this dealer – Learn More
Sep 30, 2017
twinkles78
very friendly and helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 26, 2017
MooseFan
The sales manager called me back and I asked to drive the vehicle. She said that she was available the next day and I said we could set an appointment. She offered two times the next day. I chose the earliest time which was 9:15 am the next morning. When I got there she said hello and introduced me to the sales rep that would be helping me. He started going through the inventory on his computer and was asking me if other vehicles would interest me. I finally just said I wanted to see the truck, and it was then that he told me the truck had sold the night before. I was very frustrated, it was a 45-minute drive to this store and when I called, I said I was available anytime and could be there that same evening.... I wasn't given that opportunity. The reason I am giving three stars instead of just one is that the sales rep was fantastic and very helpful and very apologetic. He was put in an awkward position and really made me comfortable that they didn't do business that way. The greeter was a very kind as well. I wrote about my frustration that the sales manager did not call me to tell me the truck had sold and within 10 minutes of sending my email, she had called me. In the end, I did walk away believing that it was an accident, and to be honest, I would gladly work with the sales rep again. They did have great prices and the lot was friendly and inviting and the atmosphere there really was about the customer.
Is this review helpful? Yes | No
Sep 3, 2017
Sent me an email right away. Courteous response.
Is this review helpful? Yes | No
Aug 23, 2017
Very Responsive
Is this review helpful? Yes | No
Aug 14, 2017
GuruDDKZM
Purchased the vehicle. Tosha, Raymond in Finance and the Ownership at Kranz were great to work with!
Is this review helpful? Yes | No
Aug 5, 2017
They got right back in contact with me about the car I was interested in.
0 of 1 people found this review helpful.
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Jul 19, 2017
I was contacted very quickly but van too old for a finance so didn't purchase from them.
0 of 1 people found this review helpful.
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Apr 28, 2017
contacted twice. I left note that I could not get there in just a couple of hours. Price was okay, but truck wasn't.
0 of 1 people found this review helpful.
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Apr 22, 2017
Went in to purchase the Sebring, test drove and found out everything that was wrong with it. Had several issues but to be expected. It was sitting in the $999 area. It was listed for $999 when I saw it. I offered them $1000 out the door.. They said it was 1498 and wouldn't come back down. I showed them where it was listed for less they didn't care.i will never go back and don't recommend them. I have seen several of their vehicles where they have raised the price . Most places lower don't raise their price. Stay away. At all cost.
1 of 2 people found this review helpful.
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Apr 14, 2017
Everything was so fast and nice people I Took me 10 minutes to get everything done
Is this review helpful? Yes | No
Feb 1, 2017
They contacted me several times and even got back to me with my request for additional pictures. They responded great.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 18, 2016
The dealer contacted me about a certain pickup and found out it was not what I wanted. The salesman then told me about a killer deal on a new Ram pickup that I ended up buying. I have not picked up vehicle and have never seen vehicle yet but dealership has been great to work with so far!
Is this review helpful? Yes | No
Aug 15, 2016
I am out of town. They would not describe pricing on the phone. Required i come in.Waste of time.
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

Jeff please feel free to contact me directly.  Scott Kranz 515-302-1073   That is definitely how I want to be perceived.

Scott Kranz
Jun 9, 2016
The dealer and the salesman, Eric Miller, went out of their way to provide a great buying experience. I recommend them to anyone interested in buying a vehicle. Very friendly
Is this review helpful? Yes | No
Jun 4, 2016
Got back with me quickly
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

thank you gary   that is  our goal   to get to you quickly with accurate information
May 15, 2016
I had to call them Car had already been sold
0 of 4 people found this review helpful.
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Apr 26, 2016
Drove car to us which was great. Just not overly friendly. Car broke down in 3 wks
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

KayLynn I am sorry about the car having a problem  we strive to eliminate all issues in our inspections.
Apr 7, 2016
These guys have quality vehicles and were great to work with.
Is this review helpful? Yes | No
Jan 17, 2016
Renee was absolutely fabulous! She responded immediately & sent the photos I needed before I made a trip to see the Cruiser. I was able to make my purchase with no hassles. Great service from the John in Finance. Car was just as advertised.
Is this review helpful? Yes | No
Read 9 old reviews
Jul 24, 2015
Went to see the car it was even the price they wanted it 1500 dollars more because it's need it work it would have been nice to that on he phone
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

Haley I apologize for the miscommunication    We determined that the pacifica needed a transmission and alternator    we had it priced originally knowing those things were wrong and fully disclosing those items to customers      we then decided to repair the pacifica and reprice for the cost of the repairs   we only added our dealer cost did not mark it up   again very sorry for the miscommunication
Jul 18, 2015
Great customer service
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

Thank you very much Lindsay    We strive for great customer service at Kranz Family Chrysler

Scott Kranz
Jul 1, 2015
needed a minor part for my a/c. installed promptly and i was treated with respect.
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

Joyce thank you for using kranz family for your ac needs  if you ever need anything please contact us    thank you again   scott kranz
Apr 30, 2015
I asked for an honest opinion of the condition of the 2008 Ford Focus and I was mislead. It cost me my Saturday to travel over two hours one way to look at a piece of junk. Showed up and the vehicle had hail damage, exterior damage, and a torn interior, never told and none of the photos showed any of this. Salesman told me it was in great condition before I got on the road to travel there.
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

Thomas   I am very sorry for the lack of communication on my part as a dealer.  It is not how we want to do business and we have made the corrections internally to not have this happen again.

scott kranz
Apr 7, 2015
Very professional people who are out to please their customers. Very impressed
Is this review helpful? Yes | No
Mar 2, 2015
good experience we bought the van
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

Thank you Sandy    we are excited about your experience!
Feb 10, 2015
They where very responsive and quick to help in any way they could. Not very good to deal with on price, pretty firm on pricing.
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

Manuel I am sorry about the pricing   we are a best price store and use a software tool that ensures we are at or near the top in pricing on everyone of our preowned vehicles.  Thank you for doing business with us  I truly appreciate it
Feb 6, 2015
some easy maintenance could be made before purchase.
Is this review helpful? Yes | No

Response from Kranz Family Chrysler Dodge Jeep Ram:

Ali for that we are truly sorry if there is anything we can do to assist please email us or myself at scott.kranz@resnikmotor.net
Feb 4, 2015
Very nice ppl and help me find what I was looking for.
Is this review helpful? Yes | No

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