Kia of Santa Fe

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1701 St. Michaels Drive
Santa Fe, NM 87505

Sales: (505) 982-1957

Service: (505) 982-1950

Today 9:00 AM - 6:00 PM
(Closed Now)
Show business hours
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Mar 16, 2016
I worked with several dealers, some in person and others via email. Kia of Santa Fe was the only one that responded immediately and consistently. I negotiated the entire deal by email, they were prompt, counter offered, and we settled on a mutually agreed price. I called and stated when I would arrive at the dealership. The vehicle was ready and paperwork was done in about 1/2 hour. All were courteous and informative. This was a very positive experience.
2 of 2 people found this review helpful.
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Jun 23, 2014
Honest and friendly but a bit inefficient
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Jun 15, 2014
They don't disclose to their customers that they don't negotiate on their Internet prices. Their manager has awful customer service skills. He became angry and lost control when he provides me skewed printouts on the Ford Edge value from KBB. KIA also advertises they will give you higher trade in value on your trade in. They offered $1200 on my trade but the rough/lowest trade in value appearing on NADA which is what they use to value your trade reflected $1700. Also he didn't provide us with the military discount nor mention it. I had such a bad experience that I will never do business with Kia ever. They need to advertise they Carmax. They treat their customers with disrespect. All in all we lost a vehicle for 1200 which could've been a deal if they had been fair.
1 of 1 people found this review helpful.
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