Kia of Clarksville

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826 E. Lewis And Clark Pkwy
Clarksville, IN 47129

Sales: (866) 545-2429

Service: (866) 545-2429

Today 9:00 AM - 6:00 PM
(Open Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 12, 2018
Terrible. Test drove the avalanche . there were problems with oil light. Came back and the vehicle was taken to shop . I talked to manager inside. I stated I wanted the vehicle. Was to purchase the next day. Got a Call stating that someone else had came and put a deposit on it. I told the salesman the day before that it was mine and thinking I was to pick it up the next day was depressing. The worst experience I've had with any dealership.rate not even 1 star.
Response from current dealership:
Fred,  I am sorry to hear about your experience.  All of our cars go thru service before they can be delivered to anyone.  We should of offered for you to leave a deposit on the Avalanche if you wanted to purchase the next day.  We do sell a lot of cars subject to mechanical inspection.  I have talked to the managers to insure this doesn't happen again.  Please let me know if we can do anything else.
Pat Bates, General Manager
Mar 5, 2018
I drove 30 mins to test drive a used car with high mileage given that this lot sells brand new Kias. First off, the salesman was waiting by my car for me to get out which was unsettling, then they tell me I can’t drive their car off the lot without full coverage insurance which is ridiculous. They obviously didn’t want me to take this car to my mechanic. This is the first car lot out of 6 that I’ve visited and everywhere else encouraged me to have their vehicle looked at. It was probably a lemon anyways. He proceeded to tell me that car’s like this one will inevitably give me car trouble and asked why I was getting rid of my Jeep like it was any of his business. I’m a first time car buyer and will not tolerate any bad business. Save your time and money guys. Happy hunting!
Response from current dealership:
I am so sorry to hear that you did not have a positive visit to Kia Store Clarksville.  We sell a lot of cars subject to mechanical inspection.  We do require full coverage insurance if a car is still in the name of the dealership and going out without a salesperson for legal reasons.  If you were not given the option to purchase subject to mechanical inspection, I am sorry.  A sales person could of went with you to get the car inspected.  Either way I am sorry we didn't provide a pleasant experience.  That is always our goal.  
Thank you for letting us know.  We will do a better job e
 More ...
Feb 18, 2018
They were very courteous and called my back very quickly. Unfortunately, my wife and I haven't received the insurance settlement from a January car accident yet, so I could not buy the car.... Terry in Louisville
Feb 9, 2018
Mike was very helpful, took the time to show us several used vehicles. But unfortunately they did not meet my expectations, unfortunately we weren't able to make a deal. Thanks Michael for your help.
Mar 2, 2017
good they tried, but wasn't able to get what I needed but they have followed up on the matter.
1 people found this review helpful.
Feb 6, 2017
They sold the vehicle but I was scheduled to see it, I drive more than an hour and when I arrived they just told me the vehicle had been sold, a quick message for avoiding me going there should be enough.
Feb 4, 2017
Dealer and sales person was great the vehicle not so much.
Nov 17, 2016
They never got back with me when I asked him to inspect the car because I was buying it for my child.
1 people found this review helpful.
Sep 14, 2016
very quick to respond, very professional, I just felt the car was a bit over priced, so I just left if for now and they were ok with my decision and did not go into the typical tricks
2 people found this review helpful.
Read 1 old review
Apr 8, 2012
Poor communicator. Emailed this dealer for information on thisLincoln Town Car, and after ten (10) days, still no response. CFM

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