Kevin Whitaker Chevrolet Cadillac

Quick to respond, very polite and helpful with my questions.

Like them Very much

Good timely email communication.

The dealer responded quickly. They was no high pressure sales pitch. They answered my questions about the vehicle and provided me details that I didn't ask about just to make sure I had full knowledge about the vehicle. I would buy a car new or used from them again.

Quick response, Al is a good salesman, facility is pleasant. Large inventory.

Good experience with dealing with sales people. Unfortunately the vehicle is sold.

They contacted me. I did not buy from them but they were helpful.

I asked them to email me but they called while I was with a customer. Why not do what the customer wants. I do for my customers.

I had setup an appointment with John on Tuesday to go take a look at a cadillac on Saturday being I live 5hrs away. The car was sold without them notifying me after the fact. Im just glad I called before I left home would have wasted my entire day off.

This car is yellow, it can not be a carbon flash because....... For the 2008 model year, GM offered the Carbon Flash Special Edition Saturn Sky. Unlike the two Limited Edition models launched later in 2009, its production was slightly higher at 550 units.[3] The Carbon Flash Special Edition featured a unique metallic Carbon Flash paint color, removable silver racing stripe standard, and Monsoon premium audio standard. The largest differentiator however, is Carbon Flash Edition's silver inserts in the interior seating and steering wheel that provide a black-on-silver appearance.

Great

Contacted Me & tried to assist me in my Search, Ended up going with a Different Car & DeLer closer to Home

They responded. I went by twice to see this car while in Greenville but it was at their other store. I didn't pursue their vehicle

Great people!!! Excellent follow up with no pressure!

Waiting to see build sheet of the car.

Overall experience was great Kevin brought some things to my attention that I was not aware of.

Internet sales communicated very well. In person, Sally Berry was by far the best sales person I have ever dealt with. She KNOWS her cars and was excellent to work with.

Honest and great customer service.

Great dealer contacted in a timely manner and continued to make an effort to help me find a truck in my range. Willing to work with me in all aspects.

They were very friendly, but called my phone when I asked them to only email me. However, when I did talk to them, they were never pushy. They are continuing to look for a vehicle that matches the criteria I'm looking for.

Dealer responded, but only with canned responses. I asked very specific questioned in my inquiry, but instead of simply answering my questions I was asked canned questions such as: are you in love with this car, do you have a trade in, will you need financing....we have other cars that may interest you. Not very professional.

Contacted right away friendly and laid back. I would use them again

The dealer got back to me quickly

They told me that I could get into a new truck cheaper when I tried to buy a new truck and went through all the paperwork they told me a price and two weeks later they tell me they cannot find my paperwork I have no new truck

After weeks of searching and over a dozen dealer calls, Al Powell and the team at Kevin Whitaker Chevrolet Cadillac really did their best to get me what I feel like was a fantastic deal. No hassle, no pressure to buy, just magnificent customer service and timely responses. Can't wait to pick up my new vehicle on Tuesday!

They were very nice and followed through with contact. We were looking for a Premium model CTS is why we didn't move forward with a deal. This CTS was close being a Performance model, but we need a Premium.

Sales manager had associate who was familiar with the car contact me.They were helpful but car was already sold.

Friendly and professional at Kevin Whitaker Chevrolet Cadillac. The Cadillac ELR would be considerable as a hybrid; the electric doesn't have the range. Cadillac should consider more coupes as the market shifts to young couples and empty nesters; doesn't the ELR coupe looks great though!

Never saw the vehicle but was contacted multiple times by dealer.

Good service and very nice Salesman

good

phone call-- not interested

I found my Escalade on cargurus.com. It had been a leased vehicle and was not even available on the lot yet. Sally at Kevin Whitaker in Greenville contacted me and made our purchase easy and comfortable. Best experience we have ever had purchasing a vehicle.

I had a very good response time about my inquiry with a car at this dealership.

Very helpful answered all my questions .

Great people to work with

Dealer did great job! Just could not get there on price. The car was exactly what I wanted

Nice people to talk to . Never had a chance to visit the dealership .

Quick response, extremely nice & went above & beyond to meet my needs! Great service & very pleasant to deal with!

Got in contact with me 4 days after the original telephone call I made

It was a good experience I enjoyed the people but the only issue I had was for buying a $73k corvette I should at least get a full tank of gas. Michael

Test drove a 2012 SRX Cadillac. Had almost 118,000 miles on it. Had some concerns about the high mileage. Checked the car fax which was clean. Good reviews on the vehicle. Decided to buy the car at $17,300. Was offered a limited warranty for an additional $3,400 and declined due to the additional cost. Less than 200 miles driven, total time of 5.5 hours in the vehicle and literally 4.5 days after purchasing the car, the check engine light comes on and it's acting sluggish. Called my salesman whose business card was still attached to my key ring. He told me to bring it back over to be checked out. Was told it was some sort of emissions sensor and it would be $240.00 to replace! After 4.5 days! Oh yeah, I was verbally assured by the salesman that the vehicle was checked out mechanically before I bought it. Spoke with a manager about the costs of the repairs and the fact I only had had the vehicle 4.5 days. He also knew I didn't purchase the warranty. He told me he was not suppose to do this but they would cover all of it except $100.00. I felt the need to thank him. Then I got to thinking about it and was really bothered by their lack of moral standing behind this car. I asked a dealer friend of mine and he told me even though cars sell "as is" most dealers would have had it fixed on their dime. Emailed the dealership Saturday night and told them nicely how I felt. Haven't heard a word back from them. Took the car they gave me to drive back this morning and picked up mine. Of course, I had to pay the $100.00. I hate buying cars! They will do or say whatever to get you to buy, but no warranty, then they sure won't stand behind their product. I thought at least the first 30 days would be on them. I haven't even put gas in the vehicle yet, but I'm already paying repair bills! Buyers beware and steer clear!

Great job.

Made a cash offer of what I consider a fair price on the vehicle with that much mileage and was let walk away.

Great

good experience

responded quickly