Ken Garff Ford

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Internet Approved, Blue Oval Certified, Quality Checked

597 East 1000 South
American Fork, UT 84003

Sales: (866) 222-4650

Service: (801) 763-6830

Today 9:00 AM - 9:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 23, 2018
Lariatman
Someone from the dealership contacted me the next day The salesman and his manager were very helpful and very pleasant to work with. They went out out of their way to answer all my questions. And concerns about the vehicle. After a test drive and though inspection of the truck I decided to buy, the sales manager was extremely helpful in putting together a number of options to choose from with my concerns of the financial matters addressed. The finance guy put forth many different options on purchasing the truck. There was some up selling involved, but I felt I was never pressured to accept any of the plans offered. All in all working with Ken Garff Ford was a very pleasant experience.
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Jan 14, 2018
GuruDWXDS
very helpful
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Dec 14, 2017
Ken Graff was great to work with. They responded quickly to my email regarding vehicle I had seen online. That particular vehicle wasn't available, but I did purchase one I just love!
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Response from current dealership owner:
Thank you so much, Connie! We're so glad our team took great care of you. Congratulations on your new vehicle!
Read 9 old reviews
Jan 26, 2015
I drove 250 miles to Salt Lake City to test drive and hopefully purchase this vehicle. Upon arriving at 10:00 am I received a call from the dealer informing me that another customer had made a deposit on the vehicle three days earlier. I had gone through the trouble of completing an online application for credit and had several conversations with Josh who apparently on Friday afternoon didn't check the status on the computer. My wife and I got a good laugh on the way home when passing the billboards reading, "We Listen". Not!
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Response from current dealership owner:
Jason, we are so sorry that you traveled so far only to be told the car was sold. We realize how frustrating that would be, which is why we are committed to doing everything we can to make things right. Please contact us: Chris Franks (General Manager), 801-763-6800.
Jan 8, 2015
Great team
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Dec 11, 2014
Quick and helpful.
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Aug 25, 2014
Great communication, I speak to Steven at least twice a week. Very easy to work with.
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Jul 28, 2014
I got a call from Kenny, but never responded because of the other 3 bait and switch scams. Guess what was there when I arrived? The advertised car, ready to roll, at the quoted price, in the showroom. Guess who's got my business, my referrals, and my respect? Oh, did I mention I bought that car from Kenny? Yeah, my new Roush RS is the sweetest ride I've ever owned. I traded in my old mustang for a couple grand less than if I sold privately to close the deal right then. Thank you Am Fork Garff Ford! I'll bet Kenny sees a few Mustang enthusiasts that mention me as a referral. Thanks for taking down the pic of my car once I closed, you guys have an ethical and honest dealership! I wear my Ken Garff Mustang hat proudly!
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Apr 29, 2014
was contacted once but not much after that.
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Dec 7, 2013
$299. dealership document fee is the highest in the state. Business manager tried to "slam" us for a $399 "anti-theft registration fee" that really is just a serial number engraved on windows. We were overcharged $40 for the state age- based/property assessment fee and have requested a refund. the salesman was nice. Everyone else wasn't.
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Aug 30, 2013
Fair
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Jul 2, 2013
b1u2d3g
Excellent service and cooperation.
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