Kasper Buick GMC

GM Certified Internet Dealer

2401 Cleveland Rd
Sandusky, OH 44870

Sales: (419) 614-0223

Service: (419) 502-5184

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2014 Chevrolet Malibu LT2 Used Cars in Sandusky, OH 44870

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2016 GMC Acadia SLE2 AWD Used Cars in Sandusky, OH 44870

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CarGurus IMV of $29,206

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2012 Buick Enclave Premium AWD Used Cars in Sandusky, OH 44870

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 17, 2017
They ran an unauthorized credit inquiries without my consent
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 5, 2017
Fast transaction on new Challenger. Very friendly and courteous staff. Would highly recommend.
Is this review helpful? Yes | No
Sep 30, 2017
I will never buy a car from Kasper Buick GMC. When I first called I talk to Corlette who never returned my call. When I called back I talk to her manager to make sure the car was available because I was on my way there. He tells me that I have to put down $500 deposit to reserve the car to make sure they don't sell it before I get there and that was on refundable. Their website said that it was free to reserve a car. I show up and the car has so many dents I couldn't count them. I just couldn't pay what they were asking for a car with that type of damage over a good portion of the vehicle. It took away the appeal and value of the car. I won't be back!
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Kasper Buick GMC:

We are sorry you feel that way.  But please represent the facts correctly. Lets start with Collette not calling you back.  You called in and inquired about negotiation and some details about the vehicle.  She said she would have someone return your call in regards to your concerns.  You then called in and spoke with one of the sales managers within 10 minutes of your conversation with Collette.  We are an extremely busy dealership that works very hard to answer all questions and concerns within a timely fashion.  I would think that 10 minutes is not enough time for a return call before someone
 More ...
Jul 23, 2017
Laurs1011
Crooks and liars they try to tell me that the jeep came straight from detailing and It had cat hair all over and food all over the glove box had stuff in it birth control pills this car came far from just from detailing they are nothing but liars and will do whatever they can to get the sale sorry my business will never ever go there
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 3, 2017
Didn't end up buying yet, but the dealer was polite and kept in touch and expressed interest in earning my business. Very professional and friendly communications.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 16, 2017
still working with dealer
Is this review helpful? Yes | No
Dec 28, 2016
After several phone calls back and forth, I decided to drive an hour to kasper gmc. Sales men was good but management offered me half of what my NADA/blue book trade in value of my truck, they tried justifying it by saying the market value on the new truck was 6k less then it should be. Obviously that's why I drove an hour to buy it. After explaining that there was 15 other trucks in the area around the same price and I wasn't willing to take a $4k hit on my trade in, they showed me the door. Then continued to call me as if I'm going to drive an hour back to come fight with them.. very disappointing to say the least.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 12, 2016
tlbaden
Mislabeled vehicle - listed as Denali trim but wasn't. Even discussed car with sales agent and they were answering my questions with "yes, it has the 20in rims...standard with a Denali". So not only mislabeled, sales agent was answering questions incorrectly.
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 11, 2016
After talking with the salesperson I drove to Kasper motors last evening. Salesperson knew very little about Corvettes, the car was making all kinds of noise he had no explanation. The car is advertised in writing as haveing a lifetime warranty, that is not true. I asked salesperson about warranty and he said that Kasper has a lifetime warranty on all used cars except this one???????????????????????
5 of 7 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2016
Price you see is the price to sell there is absolutely no negotiation!
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Oct 27, 2016
jackyl56
Contacted quickly
2 of 2 people found this review helpful.
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Sep 6, 2016
Very good they answered every question I had.
1 of 1 people found this review helpful.
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Jul 22, 2016
The sales person was okay but as a whole they only want to make a sale vehicle needed repairs but they did not want to make them and the attitudes in regards to his were not good. the gm is very unprofessional and arrogant.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 8, 2016
They called right away.
2 of 2 people found this review helpful.
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Jun 29, 2016
Excellent dealer and a pleasure to do business with .
2 of 2 people found this review helpful.
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Jun 7, 2016
I didn't buy a truck from Kasper, but their team was fantastic to work with. They were very responsive to questions and followed up quickly. When I had questions about a truck, they sent someone out to talk to me from the truck to answer questions and texted me pictures of anything that might have been a concern. If Kasper wasn't a three hour drive away from my house, I think I probably would have purchased a truck from them.
1 of 1 people found this review helpful.
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May 22, 2016
Great response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 12, 2016
Very friendly with excellent customer service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 30, 2016
Nice folks to deal With
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 25, 2016
Great got the car and I'm happy.
Is this review helpful? Yes | No
Jan 13, 2016
Stayed in contact, just not ready to purchase a vehicle
Is this review helpful? Yes | No
Jan 11, 2016
These people are professional! Nice to work with and very informative. Good dealership!
Is this review helpful? Yes | No
Read 4 old reviews
Nov 13, 2015
It Started off horrible with a generic email after i had asked some specific questions about one of their cars, obviously nobody had read my email. After that it got better when one of their sales managers took over and was indeed very friendly . As an out of state interested buyer i tried to get a trade in value for my truck, which stayed up in the air, even when i did provide vin number and photo's of my trade. They still needed to see my truck first to be able to give me a trade in value, which you have to understand is difficult for me because i had to drive out for 9 hours just to find out that maybe i will be slammed with a lowball offer, which i explained. Their sale pitch is that they work hard, very hard to help you But that should be normal anyway, i mean i don't want to do business with dealers who do not put in any efford anyway. The deal became for me to much one sided, I would have bought the cruiser if they would have gave me an clear and upfront deal. so my point is that if you want my business then give me a upfront attractive deal so that it's wothwhile coming over, taking the trip, instead of claiming we work so hard! The price of their cruiser was just fair. I think this dealership is fine for nearby locals but for out of state buyers their are better deals closer by.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 5, 2015
We never bought from this dealer but salesman was courteous and helpful.
Is this review helpful? Yes | No
Aug 29, 2015
good telephone communication. Never made it to the site.
Is this review helpful? Yes | No
Sep 6, 2013
Great service and price on vehicle
Is this review helpful? Yes | No

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