Jones Toyota

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1508 Bel Air Rd, Bel Air, MD 21014 - Map & Directions

Sales: (443) 686-7130

Service: (443) 686-7131

Today 9:00am - 8:00pm
(Open Now)
show business hours
Apr 18, 2016
Good service
Apr 14, 2016
Apr 11, 2016
Great experience
Oct 14, 2014
Sent me info on other cars.

Old Dealer Reviews

Dec 28, 2013
Overall experience has gone from good to fair. I bought a 2014 Toyota Tundra. Deal was fair. I purchased from out of state which has caused some bumps in the road. Two times Jones Toyota has asked for more money to cover Tax and Tags. First time I paid, the second time as of now I have refused. One of the selling points was vehicle pickup for service, Jones Toyota has now informed me that they have stopped this service before my first service. I ordered a protection package and Jones Toyota was unable to complete the service due to not having the proper material in inventory. Jones seems to be a lot glitz and show but the substance is lacking. Its a dealership with gimmicks. I am not saying its a bad dealership but you can get a good deal and BETTER service at other dealerships. As far as the truck I am pleased with my purchase as I bought on word of mouth of the Toyota product and it seems well built. I am still glad I purchased the vehicle. Remember this is one persons view.
Oct 30, 2013
Terrible....slow to respond to my requests for a picture of the actual vehicle which was listed at a seemingly to good to be true price...well it was...just a deceptive advertising practice of getting it at that price only if all the possible rebates (none of which applied to me of course) applied. When I confronted the salesman he semi- apologized and said "other dealers in the area do it so to compete they have to as well." I happily took my business elsewhere.
Sep 4, 2013
Sold out from under me, no client relationship

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